Division of Information Technology

 Is your Instructor using Brightspace?  We encourage all students to read through the tips below:

Brightspace Tips for Students

• Download and utilize the Brightspace Mobile App, Pulse
• Check your notification settings in Brightspace to ensure you are receiving all necessary information from your courses.
• Make sure you select the correct semester under the “My Courses” widget. 
• If you do not see your course, check that you are enrolled in SOLAR. (It takes approximately 24 hours for a course to appear in Brightspace after registering.)
• If you feel you aren't receiving emails and notifications from Brightspace (and notifications are turned on) make sure to check your spam folder.
• Reach out to your Instructor if you have questions about course content, etc!

SUNY's Online help desk is here to help you!
online.suny.edu/help 
1-844-673-6786