CUSTOMER SERVICE ONLINE CERTIFICATE PROGRAM 

The Customer Service Certificate Program provides a self-directed way for employees to acquire useful tips for working effectively with customers. Workforce Development Competencies: Interpersonal and Customer Relations

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Microsoft Word 2016 Basics Certificate Program

The Microsoft Word 2016 Basics Certificate Program is a learning opportunity for employees who are looking to develop their skills in the Microsoft Word application. Workforce Development Competency: Computer Skills

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The Organized Office WorkeR ONLINE Certificate Program 

The Organized Office Worker Certificate Program helps employees identify practical ways to effectively organize and manage their work. Workforce Development Competencies: Professionalism and Self-Management

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Successful Business Writing Certificate Program 

The Successful Business Writing Certificate Program provides a self-directed way for employees to gain knowledge about how to produce well-written documents. Workforce Development Competencies: Verbal and Written Communication

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