1. Use the e-Sword Downloader: e-Sword software requires the use its built-in downloader. To download a module to your device, find your device below, and follow the steps:

To download a module, use the built-in Downloader in e-Sword software on your device. Follow the steps below:

• On a PC: Download>Category e.g. "Bible"> select
• On a Mac running X: File>Resources>Download>Category e.g. "Bible"> select>Download button
• On an iPad running HD: Resource tab>Category e.g. "Bible"> select>Download button
• On an iPhone running LT: Menu>Download>Category e.g. "Bible"> select>Download button
• On Android: Menu>Download>Category e.g. "Bible"> select>Download button
• Then:
• Enter your eStudySource account email & product key
• Click "Validate"
• If no instant install, Select "Download>Start" in Downloader menu
• Restart e-Sword if needed
• e-Sword Help: Android, PC, X, HD, LT

NOTE: Your key must match the key you were issued at purchase, and your email must match the email used at time of purchase, including upper/lower case.

2. Recovering your Product Keys from eStudySource.com: Your account(s) at our site contain(s) copies of your receipts, including your product key(s) and download link(s) (subject to publisher licenses) for redownloading your resource(s) if needed. You may access your account(s) at our site using the information you used to set up your account(s) at no cost. It does not matter if your original account email is not currently active. Login using the email and password in your account at time of purchase. To access your receipts, LOGIN, then click on MY ACCT.> VIEW ORDERS> VIEW ORDER RECEIPTS.

If your original email is still active, and you need to recover your account password, there is a password recovery option on the LOGIN page, which will send your password to the email address used to set up the account(s). If you prefer to have your product key emailed to you and your original account email is still active, click on MY ACCT.> VIEW ORDERS> PRODUCT KEY RECOVERY, and the key will be sent to the email used at time of purchase. You do NOT need to have the product key emailed to you. Simply access your receipt in your account at our site to see your key.

3. Email changes: Please note that your purchases are permanently tied to the email you used in your account at the time of your purchase. You will need to use that email to unlock your resource and reinstall. It does not have to be an active email. Changing the email in your account does NOT change the email tied to your previous purchases.

4. Finding your account: If you have not kept a record of your original account(s) information or you have changed your email and/or password and thus cannot access your account(s) or redownload your resources, we can still help you. Let us know your physical address and the last 4 digits of the credit card used at time of purchase and we will do our best to find the information for you. We cannot guarantee being able to find an account if your personal information has changed and you cannot recall what you used in your account.

Be sure you are entering your email and password exactly as you set them up in your account. If you have forgotten your password, click Forgot your password? on the LOGIN page. Then: 1. Be sure you have cookies enabled in your browser when visiting our site. 2. If you do not have an account, first go to CREATE AN ACCOUNT at top right of our Home Page and fill in the requested information, then LOGIN to your account. The LOGIN button is at the top right of our Home page. 3. Be sure you are not entering a space before or after your email or password. 4. Make your selection of resources and proceed all the way through checkout, carefully following the directions on the checkout pages. You will find the VIEW CART link at the top right part of each page, and the PROCEED TO CHECKOUT box on the bottom of ! the SHOPPING CART page.

To unlock your resource you must enter your email exactly the way you set up your account, including upper/lower case. The product code must also match exactly the code you were sent. Note that the first character of the product code is a LETTER not a number; e.g. the letter "I" might be mistaken for the number "1" and the letter "B" might be mistaken for a number "8." Try typing in all the requested information if you were trying to copy and paste or using an "autofill" program.

Security via the internet is an ever-changing science. From time to time, some adware or anti-virus programs may incorrectly suggest that the files we are transmitting are "corrupt" or "malware". You will need to temporarily disable the security software that is blocking your installation. Once your installation is complete, you can re-activate your security software.

Simply reinstall your resource to allow all module components to install. If you need to re-download these resources, you may access your account at any time to re-download your resources or retrieve your product keys. Use the built-in Downloader in e-Sword.

You may install your resource on another computer or device if it is for YOUR PERSONAL USE ONLY. If another person uses them, it is a violation of the publisher's copyright, and you'll need to purchase another copy for that use. Please see our Terms of Use for more information. Use the built-in downloader in e-Sword software. You may access your account at any time to retrieve your product keys. The LOGIN button is at the top right of our Home page. Simply LOGIN to your account at our site, click on MY ACCT., then on VIEW ORDERS and then on VIEW ORDER RECEIPT. You will need to use the same email you used to set up your account at the time you made your purchases.

If you have successfully downloaded your resource, try restarting e-Sword on your device. Next, be sure you are looking in the right category. Check the product page description to see if your resource is a Reference Book (The Bible Teacher's Commentary; Nelson's New Bible Manners & Customs; etc.). Some resources have content in Commentary AND Reference categories. You’ll need to click on the Reference tab and then the alphabetical pull down menu. See e-Sword's Training Page for FREE demos and Training Manual for e-Sword Bible Software.

Unfortunately, we cannot issue refunds on digital content because the digital inks, file(s), and product key(s) are automatically transferred to you upon purchase, and remain active. We are accountable to publishers for ensuring copyright protections for their content including the accounting of all transactions. The formats for all our resources are clearly shown on our site, including the product title itself, the format description for each product, the category page, product page, shopping cart page, and checkout page. Please review the items in your cart carefully during the checkout process. System and hardware/software requirements are detailed on our FAQ page.

We offer bestselling Bible translations, commentaries, dictionaries, and other Bible study resources in e-Sword format, the most popular Bible software program in the world.

Our bestselling digital content is accessible through categories, subcategories, or by searching the site. Simply click on the category links on the home page or enter the title, author, publisher, or format in the search box. The product description page for each resource contains a complete description of the resource as well as sample screen shots.

e-Sword Bible software is required to install and read the e-Sword compatible resources on this site. It is the world's most popular Bible software.

e-Sword for PC
e-Sword X for Mac
e-Sword HD for iPad
e-Sword LT for iPhone
e-Sword for Android

Personal information provided in your account and in payment transactions on our sites are safe and secure. Our sites have achieved Extended Validation Certification from Comodo, a leading online security verification company. We implement high standards of encryption and security for all transactions, in conjunction with PayPal Payments Pro, a leading provider of online payment processing and merchant services. The security is Security Sockets Layer Protocol with 128-bit encryption, the highest level commercially available. Please see our Privacy Policy for additional information.

Select the title or cover image you wish to purchase. Click on "Add to cart." You may add as many resources to your cart as you wish, but you may only purchase one copy of each resource per order. If you do not have an account at our site, please do so when directed. When you are finished selecting the titles you want, click on "Checkout" and follow the checkout instructions. You may use Visa, MasterCard, American Express, Discover or checkout using your PayPal account for your purchase by clicking on the appropriate links on the Checkout page.

Yes. If you are unable to pay via credit card or PayPal, or if you prefer to pay via check or money order, you may send us your payment. 1) First, create an account at our site, LOGIN to the site, and put your desired items in your shopping cart. then LOGOUT with those items still in your cart. 2) Then send us a check (must be drawn on a US bank) or money order, along with the list of resources you put in your shopping cart, and the email address you used to set up your account. As soon as your payment clears, we will enable those items in your account and send you and email with your download links and product keys. Make your check or money order out to: eStudySource Inc., and send it with your list of desired resources to:

Orders
eStudySource Inc.
PO Box 1074
Brentwood, TN 37024

Yes. If you live in a foreign country whose credit card payments are not accepted by our e-commerce provider, you may wire transfer your payment to us. Please contact us and we will send you the necessary routing information. 1) First, create an account at our site, LOGIN to the site, and put your desired items in your shopping cart. Then LOGOUT with those items still in your cart. 2) After you have made your wire transfer, send us an email notifying us with your list of purchased resources, and we will confirm and send you what you need to download and install your resources. We are assessed a $10 fee by our bank for wire transfers, so you will need to add that amount to your total.

Unfortunately, we are unable to take phone orders at this time, but you may pay by mail if you prefer not to purchase online.

After making a purchase from estudysource.com, you will receive an email. The email includes your Order Receipt which you should print for your records and it also includes the purchased Product Title(s) and your Product Key(s) to unlock your title(s).

To download a module, use the built-in Downloader in e-Sword software on your device. Follow the steps below:

• On a PC: Download>Category e.g. "Bible"> select
• On a Mac running X: File>Resources>Download>Category e.g. "Bible"> select>Download button
• On an iPad running HD: Resource tab>Category e.g. "Bible"> select>Download button
• On an iPhone running LT: Menu>Download>Category e.g. "Bible"> select>Download button
• On Android: Menu>Download>Category e.g. "Bible"> select>Download button
• Then:
1. Enter your eStudySource account email & product key
2. Click “Validate"
3. If no instant install, Select "Download>Start" in Downloader menu
4. Restart e-Sword if needed
5. e-Sword Help: Android, PC, X, HD, LT

To ensure you receive your receipt and product codes, be sure to whitelist (aka "approve") our domain name estudysource.com in your email filter program. Otherwise, you may not receive what you need to unlock your purchases. If your spam filter is set too high, you may not receive emails from our server. Try resetting your filters and searching your spam folder for the email from estudysource.com. If you cannot find the email, you may access your account at any time after making a purchase by logging in to our site using your account email and password. After logging in, click on MY ACCT. at the top right of the home page. Then click on VIEW ORDERS and then View Order Receipt, which will list your product keys. Use the built-in downloader in e-Sword to download or redownload as needed.

You can delete a resource by selecting "Options, Resource" from the e-Sword menu. Right-click over the resource you want to remove, then choose the "Delete" popup menu item. Confirm, and it is gone.

Do not use the MSN browser as it is unable to navigate the web site properly. Disable any download manager you might be using and see if that helps. Sometimes a firewall prevents the downloading of files. Review the FAQ's on this Help Page first to see if you can find your answers there. If not, please submit any questionsHERE and we will respond as quickly as possible. Please include your full name, email used to purchase from our site, and your order number(s) in your email.

For online demos and detailed help on how to use e-Sword Bible software, go to e-Sword's Training Page

Resources available on eStudySource are copyright protected and embedded with reasonable measures to prevent unauthorized copying and distribution. Levels of restrictions are dependent on the formats and the access assigned by the publishers and rights holders of the resources. Most resources are digitally encrypted so they can only be opened in a designated type of software (such as e-Sword) and are protected from being freely distributed (copy-protected).

Depending on the type of reader software, the resource file is either encrypted to a specific computer or device (meaning it can only be read on that computer or device) or it is encrypted to a specific user's account (meaning it can be read on any device or computer which contains that user's secret account information).

If a resource has been protected for only one person to read, then ! consumers download the file to their computer and must read the resource on that computer (or on other devices containing their secret account information). Copies of the resource can only be read on authorized computers or by authorized users.

By using this site and purchasing resources from our sites, you agree to honor and protect the copyright of these resources by using them for personal use only and not distributing the files or attempting to open them without purchasing the required unlocking key from our sites. Doing so is a violation of U.S. copyright laws.

You may install the resources you have purchased on a secondary computer IF IT IS FOR YOUR PERSONAL USE ONLY.

These resources are provided by third parties, such as publishers, to eStudySource for sale and distributio! n, and eStudySource makes no warranty or claim regarding the content, usability, or ongoing availability of the resources. Please see our Terms of Use policy for additional information.