Who we are
The Commonwealth Office of Digital Experience (CODE PA) is working to improve online services for Pennsylvanians and streamline the way they interact with the Commonwealth online at pa.gov.
Our team builds experiences that make government services work better for Pennsylvanians. We address complex problems and improve online interactions with government. Our goal is to deliver solutions that are simple, seamless, and secure.
No wrong door
“We need to meet people where they are and make it easier to work with the Commonwealth online. There should be no wrong door for Pennsylvanians looking to access government services.”
— Governor Josh Shapiro
Our work
Our team is taking on projects with a big impact on Pennsylvania.
Making it easier for older adults and people with disabilities to find support through the Property Tax/Rent Rebate Program
Pennsylvania Department of Revenue
Pennsylvania Department of Revenue
Supporting access to vital medical care through a new digital form to appeal denied health insurance claims
Pennsylvania Insurance Department
Pennsylvania Insurance Department
Fostering transparency in permitting processes through PAyback, a digital money-back guarantee system
Pennsylvania Office of Administration
Pennsylvania Office of Administration-
Understanding the needs of Pennsylvanians We take a human-centered approach to designing and building products and digital services. This means we put people at the center of everything we do. We work to understand the challenges residents and Commonwealth staff face and create digital experiences for and with the communities we serve.
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Partnering with others Our team works with Commonwealth agencies to understand their processes and identify ways to improve them. We learn from each other and find new ways to collaborate.
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Finding technical solutions that fit We blend existing tools and strategies with new solutions to get the job done. The latest technology isn't always the right choice. We consider the needs of the Commonwealth agencies we're serving and find the right solutions to support them.
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Setting and upholding digital standards We are setting best practices for digital experiences and empowering Commonwealth staff to think and work in new ways.
Our team
“CODE” is in our name, but we’re not just coders—we’re digital experts who bring a broad range of learning and experience to making government services accessible.
We come from diverse backgrounds and joined CODE PA with a united purpose: making government work better for every person across Pennsylvania.
