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Urgent condemnation of doxxing, other harassment and abuse via social media – Resources for all impacted students
Dear Students: 
I write today with urgent concerns about online harassment and discrimination among campus community members, as well as the rise in the circulation of campus community members' information beyond campus. Several social media posts have personally identified students, staff, and faculty, circulated partial information or misinformation, and have led to grotesque harassment and abuse by email and telephone and in person.
This sort of harassment and abuse, whether it is committed by a UCSB affiliate or someone off campus, is always unacceptable and it often disproportionately affects members of underrepresented communities (sometimes this behavior is called 'doxxing', which refers to a very specific form of online abuse). 
Just as we stand against Islamophobia, antisemitism, and anti-Arab sentiments, we remain unwavering in our commitment to inclusion of all our campus communities, racial and ethnic, national origin (inclusive of documentation status), religious, (dis)ability, gender and sexual, and otherwise. This is an important time to identify and denounce anti-Palestinian, anti-Black, anti-Latinx, anti-Asian, and anti-Indigenous discrimination, including other forms of name-calling, doxxing, and physical threats.
Regardless of who commits online harassment and abuse, it all starts here. And each of us has the power to stop it in its tracks.
All of our students, staff, faculty, and communities deserve safety and security.
All members of our community, whether they are advocating for Israel or Palestine or otherwise, must be kept safe and must help keep the safety of others on our campus. We will continue to review and investigate reports shared with the University and hold campus affiliates accountable consistent with University policies. 
Preventing Online Harassment and Doxxing
There are some things that you can do to try and reduce the ability of bad actors on the internet to harass, abuse, or dox you. Information about how to take these proactive steps is provided in this online harassment and doxxing guide.
The most important thing any of us can do to prevent online harassment, abuse, and doxxing is to take great care in what we post to social media sites. Even private posts can be copied and redistributed and anything that you post can quickly be misrepresented, amplified, or shared in a way that you did not intend.  
The next most important thing we can do is to take great care in how we interact with social media posts. Think twice before contributing comments or likes that contribute to harassment or abuse of any individual or group. As a general rule, do not say or do anything on the internet that you would not say or do to a person directly, or that you wouldn't do in public. Keep in mind that a lot of information that circulates online is incomplete or inaccurate; seek to understand before rushing to judgment. 
Protecting Yourself from Online Harassment & Doxxing
Responding to Online Harassment and Doxxing
If you are experiencing online harassment or doxxing, I am deeply sorry to hear it. I understand that it is unsettling, frightening, and can feel completely overwhelming. Know that you are not alone in navigating the effects of this behavior. In most cases, the wave of online harassment is sudden and strong, but fades without lingering effects. It is important to take immediate steps to protect yourself from further online harassment or abuse, and to seek support as you navigate the emotional and safety impacts of internet abuse. 
If you are experiencing online harassment or doxxing, review the UCSB guide on Protecting Yourself from Online Harassment & Doxxing
1. Contact the Dean of Students Office, especially if you need assistance getting in touch with support resources (e.g., legal support for Cease & Desist letters; coordination with campus security; mitigation of barriers to employment; advising regarding documentation or visa status).
2. Protect your social media accounts and update your social media passwords, especially if there is evidence of tampering with your accounts. 
3. Create a Self-Care Plan
4. Maintain an Incident Log
At least one prominent post sharing the names of several UCSB students was removed by the original posting account as the result of local outreach and advocacy. Removal of original posts is helpful, but I recognize that it does not undo all the harm.
I am committed to working with students, student groups, legal counsel, and law enforcement, as appropriate, to remediate harassment, abuse, and doxxing that is reported to us. 
Support Resources
Confidential support is available to students through CAPS in a variety of forms. Students experiencing online harassment and abuse are eligible to be seen on a drop-in crisis/consultation visit, can be referred to telehealth appointments with licensed clinicians, can participate in group sessions, and can receive non-clinical support from student Mental Health Peers. CAPS clinicians are also willing to provide support to impacted organizations and groups via Zoom or in person. You can access these services through the CAPS website or by calling 805-893-4411. As always, 24/7 care from a licensed clinician is available by phone. 
For additional referrals, please contact the Dean of Students Office at StudentLife@sa.ucsb.edu or reach out to any Student Affairs department.
Your Responsibility in Co-Creating Community
At UCSB, we are proud of our strong community and a tradition of students taking care of each other. Every generation of students has the opportunity to maintain and strengthen that tradition. Please think carefully about how your words and actions contribute to the overall campus climate at UC Santa Barbara, and remain vigilant against all forms of bias, bigotry, and discrimination, against all students and communities.
To the countless students who demonstrate this commitment daily, thank you. Your contributions to our campus community make a difference!
Thank you for your attention to these important matters,
Margaret Klawunn, Ph.D.
Vice Chancellor for Student Affairs

Questions & Assistance

If you have questions or concerns not addressed in this message, you are always welcome to reach out to the Office of the Vice Chancellor for Student Affairs directly by email – vcsaoffice@sa.ucsb.edu
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