Dear Tritons,
We are writing to inform you that the priority booking window is being extended until August 2, 10:59 p.m. Pacific Time due to the challenges experienced during the booking process in TSS, including system outages and other issues. We know how important it is to have a stable and reliable booking experience, and we want to ensure students have a fair opportunity to complete first-pass booking.
Our teams continue to monitor system performance around the clock, investigate reported issues and implement fixes as quickly as possible. We are committed to moving forward only when we are confident students in the priority booking window can successfully complete their booking.
You can find a current list of resolved issues and known limitations in the Known Issues & Current Limitations living resource. If you encounter any new technical issues while using TSS, please submit a support ticket so we can investigate. If you have already submitted a ticket, please do not submit additional tickets for the same issue. If you have submitted a ticket and it has been resolved, please close the ticket to remove it from the queue.
Thank you for your continued patience and understanding as we work to improve the booking experience for all students.
|
|
|
|
🚩 IMPORTANT: Please use the Chrome browser when accessing TSS and booking your courses. Students using other browsers, such as Firefox and Safari, have experienced issues booking courses. If you are having trouble booking while using Chrome, please try using an incognito window.
🚩 IMPORTANT: Beginning, Tuesday July 28, 2026, TSS will be unavailable nightly (including weekends) from 11pm-7am PDT to support data migration and system maintenance. Visit the UC San Diego ITS Systems Status page to check for current incidents and service updates related to TSS.
|
- For TSS guides, training materials and knowledge base articles, visit the TritonLink TSS Training Hub.
-
For a TSS access issue, technical issue or information that appears incorrect in TSS: Use one of the support options listed. Additional details, dates and times can be found on the TSS Project Website - Getting Support for TSS.
- Email support: tss@ucsd.edu - Emailing this address will automatically create a support ticket and add your inquiry to the support queue.
- Phone support: (858) 246-4357, press 2 for TSS support
-
Office hours support (Monday - Friday, only): Zoom
- In-person support: Applied Physics & Mathematics, Room 1313, First Floor (Map | Monday - Friday, only)
|
|
|
|
University of California San Diego
Office of the Registrar
9500 Gilman Drive
Mail Code 0022
La Jolla, CA 92093
(858) 534-3150 | Visit Our Webpage
|
|
|
|
Manage your preferences | Opt Out using TrueRemove™
Got this as a forward? Sign up to receive our future emails.
View this email online.
|
University of California-San Diego 9500 Gilman Dr | La Jolla, CA 92093 US
|
|
|
|
This email was sent to .
To continue receiving our emails, add us to your address book.
|
|
|
|
|
