These communications are voluntary and provided for informational purposes only.  

In this section you will find...

Thank you for the incredible experiences you create for our guests every day. The passion, professionalism, and heart you bring to the snow truly make a difference, and it shows in the smiles, confidence, and memories our guests take home. You are pros, and we’re proud of the work you do.

As the season continues, we want to emphasize that Safety of Self is your number one priority. Taking care of yourself matters. Staying safe: physically, mentally, and emotionally, is a priority all season long. Listen to your body, look out for one another, and never hesitate to speak up or slow down when needed. When you take care of yourself, you’re able to bring your best to the mountain and to each other.

We’re grateful for this team and inspired by the community we’re building together.

Thank you for all that you do,

Miranda & Brigid

A Net Promoter Score (NPS) measures customer loyalty by asking how likely they are to recommend a company, product, or service on a 0-10 scale, categorizing respondents into Promoters (9-10), Passives (7-8), and Detractors (0-6), then calculating the score by subtracting the percentage of Detractors from the percentage of Promoters, resulting in a score from -100 to +100.

How it works

1. Ask the Question: "On a scale of 0 to 10, how likely are you to recommend [Company/Product] to a friend or colleague?".

2. Categorize Responses:

3. Calculate Percentages: Find the percentage of total respondents in each category.

4. Calculate the NPS: Subtract the % Detractors from the % Promoters.

Beaver Creek’s Current Net Promotor Score as of 1/21

Here’s what our guests are saying about us!

In this section you will find...

What: February is Epic Wellness Month – an opportunity to focus on personal wellness and self-care, and explore all the tools available through Vail Resorts to help us do so. 

Why: Our teams worked incredibly hard to make the holiday period a success. Now, as we reflect on the start of the season and prepare for the rest of the winter, it is an important moment for our teams to focus on their own wellbeing. We are encouraging everyone to explore the range of tools and resources available through our Epic Wellness program. 

We encourage you to explore these and other wellness resources, and use them as needed to support yourself, your friends and family, and your colleagues. You can find all your wellness resources at any time by going to EpicEmployee and clicking on 'My Wellness.' Support from our EAP is also available by phone 24/7 at (800) 873-7138.

Important Tools & Links -  

For all team members: 

EpicEmployee > Request Mental Health Support | Quick access to wellness resources anytime, anywhere 

Mental Health Resource Overview | Overview of mental health tools for all employees 

Employee Assistance Program | Free and confidential therapy and coaching  

It’s Compliance & Ethics Awareness Week: an opportunity to celebrate our Do Right value and drive awareness of resources to support a strong workplace culture, which doesn’t happen by accident. It’s created by the actions, attitudes, and choices of every individual. When we commit to ethical and respectful behavior, we build a space where everyone feels valued and empowered to succeed.  

Want to know more about how you contribute? Participate in Compliance & Ethics Awareness Week and check out these resources:

Participate: 

Review the resources:  

In this section you will find key winter topics and resources

Stay up to date with resources, events and much more!

BCSnowpro.com

Recognize a colleague’s values-driven behavior by submitting an online nomination form that identifies the core value they’ve demonstrated. 

Your nominee will be automatically entered into our On The Spot raffle, and your nominee and their manager will be notified via email. For resort locations and retail, the employee’s manager will present them with an On-The-Spot values pin that can be proudly displayed.

Please visit the Article link below to see the full details below:

Pro Deals - Up to 60% off Brand Names - KB0010842

For more information, visit the FAQ page.

On behalf of The Rainbow Room

Join the Rainbow Room this season for our Rainbow Run series. This event series is occurring at both Vail and Beaver Creek, in an effort to build meaningful community for our LGBTQ+ employees and allies.

Check out the buttons below for further details!

These communications are voluntary and provided for informational purposes only.  

Beaver Creek Ski & Snowboard School sends many important employee communications via this platform. Please do not unsubscribe from these messages.

Brought to you by your Beaver Creek Admin Team!