Starfish Student Demo Series: Request Help & History

Use the Request Help feature in Starfish if you have a question or concern and you’re not sure where to go for help.

Watch this short video tutorial to see how:

Did you know?

Flags, Kudos and Referrals in Starfish do not indicate academic grades; they simply notify students when some action needs to be taken.

If you receive a Flag or a Referral, speak with your instructor and/or academic advisor. If you receive a Kudos, celebrate your success!

Last year, 78% of SUNY New Paltz students received a Kudos through Starfish, and users scheduled more than 14,000 meetings between students, advisors and instructors.

Remember: Starfish is the College’s Student Success Platform, connecting students with faculty, staff and the resources they need to be successful at SUNY New Paltz!