Why The Baldrige Alliance?

The need to improve your organization’s performance has never been greater: customers expect more, good employees are hard to find, you have to do more with less, and competition is intensifying. Let one of our Members guide you on your journey to Performance Excellence.

• But where do you start?
• How do you know which processes need the most attention?
• And how do you achieve – and sustain – high performance over time?

The Baldrige Alliance and Member programs and partners can help you get started.

A recent research paper concludes that Using the Baldrige Excellence Framework Improves Organizational Resilience and Sustainability.  See the paper to learn from leaders of sixteen organizations recognized by the Baldrige Performance Excellence Program and Alliance for Performance Excellence Programs as they navigated through the COVID-19 pandemic and see the sixteen themes identified from their interviews.