Due to limited capacity, we STRONGLY advise Pass, Badge and Ticketholders to arrive 45 minutes early for all screenings.
With reduced seating (for safety) and fewer venues, we have only one-quarter of the number of seats in theaters that we had in 2019. While we limited the number of passes, packages and tickets sold, the demand still outweighed the supply. We recognize that some films will of course be more popular than others, and that seats will fill quickly.
Please be advised that tickets, passes, and badges do not guarantee entry to a screening; as we have messaged on your tickets, passes, and badges (see below*), it will be especially important for you to arrive at the venue 45 minutes prior to showtime to ensure your best chance at admission.
We thank you for your cooperation, and we hope you enjoy the festival!
*For your reference, the following language is printed on all tickets and badges:
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES ARE GIVEN, REGARDLESS OF WEATHER, TRAFFIC, OR OTHER UNEXPECTED CIRCUMSTANCES, EXCEPT IN THE CASE OF PROGRAM CANCELLATIONS OR FEDERAL, STATE OR LOCAL GOVERNMENT SHUTDOWNS OR MASS GATHERING RESTRICTIONS.
TO GUARANTEE ADMISSION ALL PASS, BADGE AND TICKET HOLDERS MUST BE PRESENT IN LINE AT THE VENUE AT LEAST 30 MINUTES PRIOR TO THE SCHEDULED START TIME. WE RESERVE TO THE RIGHT TO SELL ANY EMPTY SEATS AFTER THAT TIME.
