Student Emergency Services
Our office helps students and their families during difficult or emergency situations. Assistance includes outreach, advocacy, intervention, support, and referrals to relevant campus and community resources. Please note, our office does not provide counseling services.
You can best access services available through SES by completing an online form or emailing studentemergency@austin.utexas.edu.
Emergency situations include but are not limited to:
- Missing Student
- Family Emergency
- Fire or Natural Disaster
- Student Death (current or former)
- Medical or Mental Health Concern
- Academic difficulties due to crisis or emergency situations
- Interpersonal Violence (stalking, harassment, physical and/or sexual assault): For confidential support, please refer to the Title IX Office website.
Mission
Through individualized consultation, Student Emergency Services provides assistance, intervention, and referrals to support students navigating challenging or unexpected issues that impact their well-being and academic success.
Contact Us
Location
Office of the Dean of Students
Student Services Building 4.104
100 West Dean Keeton Street
Austin, TX 78712
A courtesy phone and computer are available for students seeking a private space for a phone call or zoom meeting. To request the use of a courtesy phone or computer for a meeting with Student Emergency Services, please use one of the methods below:
Phone
512-471-5017
Calls are answered between 8 a.m. - 5 p.m., Monday – Friday. Voicemails are responded to by the following business day.
Email
studentemergency@austin.utexas.edu
Email is checked between 8 a.m. – 5 p.m., Monday – Friday. Messages received after hours or over the weekend are responded to by the following business day.
