Self Service Center
Self Service Center Resources & Information
Giving you access to your most crucial information, at your fingertips.
The Self Service Center will provide you with easy access to all of your most crucial information, 24/7, from anywhere. Please explore this page to learn more about how the Self Service Center can help you access your information and answer your HR-related questions.
- A central resource to view your personal employee data
- Online access to answers to many HR-related questions
- 24/7 Virtual Agent to assist you with questions or issues
- Interactive cases to see the responses to your questions/issues
- Easy access to Knowledge Base articles
Find Your Information
My Profile
The My Profile page consolidates your personal information that was previously found in various places. Your personal information such as contact info and address can now be found alongside details about your current role, time off, and pay information. You’ll have the ability to edit incorrect information easily.
Learn More
How to Upload a Profile Picture
How to Update Address & Phone
More about Position Information
More about Contacts Section
More about Quick Links
Org Chart
We are proud to offer an Org Chart feature in Self Service Center that will allow employees to understand their fellow employee's roles in the organization and find people they wish to contact via a convenient method.
Learn More
Find Answers
Virtual Agent
The AI-driven virtual agent is always available to help guide you to the HR-related resources you need. Open the Virtual Agent and ask it your questions or use the list of topics it can offer to guide your conversation. The Virtual Agent can help show you the correct forms to fill out, offer insightful Knowledge Base Articles, and if all else fails, open a case on your behalf that askHR will then address.
Learn More
My Requests
My Requests gives you access to view all of your open cases with HR (or IT). Here you can check on the status of a case, see the latest responses from askHR, and follow up by adding your own comments. You can also see your previous cases and refer back to the responses you received on them.
Learn More
How to Open a General Question Request
More about the Difference between a Request, a Case, and a Ticket
More about Closed Requests