Adobe is modernizing the Creative Cloud storage experience and will begin discontinuing Creative Cloud Synced Files for business customers under Creative Cloud for Teams and Creative Cloud for Education plans.
Creative Cloud Synced Files is general-purpose cloud storage and sync that consists of a local folder on users’ device(s), a background process that creates synchronized copies of those files in Creative Cloud storage, and file/folder sharing. This service is separate from Adobe Cloud Documents, Cloud Libraries, Lightroom cloud storage, and Frame.io cloud storage – none of which are impacted by this change.
Beginning February 3, 2025:
Adobe will begin discontinuing the Creative Cloud content synchronization process as well as synced file and folder sharing and permanently remove the cloud-based copies of files for users.
Assets in the local Creative Cloud Files folder on user devices will no longer be synchronized with Creative Cloud storage. User files will remain intact in their local Creative Cloud Files folder.
Folders and assets previously shared from Creative Cloud Synced files will no longer be accessible to others including inside your organization as well as externally.
Recommended actions:
It is recommended that users download and back up their work in the Creative Cloud Files folder to another third-party service or external media as a best practice prior to February 3, 2025.
Third-party alternatives supported by the university:
You can read more about this change, here.
Contact Tulane IT with any related questions. Email help@tulane.edu.
