Exception: Logistics strictly enforces U.S. Department of Transportation regulations that require only certified employees to transport packages containing hazardous materials. If your package contains hazardous materials you will not be allowed to pick your item up and transport it to campus.
Addressing Incoming Packages and Letters
Logistics retains the right to return personal packages and letters that are received for faculty or staff.
*Warning: If you receive a suspicious-looking package or letter, call University Police at (858) 534-4357. See the USPS website for guidelines and characteristics of suspicious packages and letters.
For Oracle Purchases:
Preferred Shipping Address (Central Receiving) | Direct Delivery |
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Ensure “Deliver-to Location” is updated to the recipient’s location prior to placing order.
During the checkout process, enter the Room and Lab (if applicable). |
Ensure “Deliver-to Location” is updated to the recipient’s location.
During the checkout process, enter the Room and Lab (if applicable). |
For Procurement Card (P-Card) Purchases:
Preferred Shipping Address (Central Receiving) | Direct Delivery |
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For Letter Mail:
Official Campus Mailing Address |
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Package Pickup
Pickup hours are weekdays, 8 a.m. – 3 p.m.
- Enter through the dock door labeled Bay 8 (right hand side when facing the building).
- Walk up to the large freight counter, and a Logistics representative will assist.
- You will be required to provide:
- Provide the tracking number(s) of the package you would like to pick up
- A picture ID. Acceptable forms include:
- Driver's license
- UCSD campus/ staff ID card
Package Tracking
To track a package follow these steps:
1. Get the tracking number for your package and the name of the carrier.Contact the vendor and get the following information for your package:
- Name of the carrier (a company that transports goods)
- Tracking number
2. Track your package through the carrier
Ensure your package has arrived at Logistics by using each carrier’s unique tracking portal on their individual home pages.
- Customers should first search the package in the external FedEx, UPS, Amazon or USPS sites and once they’ve confirmed it is at UC San Diego, track it using the Tracking: Logistics to Campus feature.
3.Track your package in the Logistics Portal!
Visit The Logistics Portal (VPN Required) and login with your SSO to easily search and track all of your packages.
- Select the “Tracking: Logistics to Campus” icon to track a package using the tracking number in the Item Field or use the left panel to enter other package information such as purchase order number (PO) or Recipient Name.
- Status key:
Status | Received | Staged for Delivery | Delivered | Delivery Attempted |
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Meaning |
Received & Processed by Logistics |
On Delivery Truck to Campus |
Delivered to Recipient Location |
Delivery was Attempted |
Note: When Logistics processes your package, you will receive an email from “do-not-reply@ucsd.edu” with a status update in the subject line (EX. Logistics: Package Received). You will receive an email each time the status of your package is updated.
*To view all packages that have been associated with your employee ID click on the "Your Delivery & Request History" icon.
4. Can’t find what you need?
Contact our team via the UC San Diego Services & Support provide us with the tracking number and the purchase order number (if applicable) or your package.
Perishable Packages
How Logistics Manages Perishable Packages
- Logistics has the capabilities to store packages in ref, freezer -20, deep freeze (-80).
- Logistics will store packages according to the suppliers’ storage instructions on the outside of the box.
- If you are are unsure of whether the supplier has properly provided proper storage instruction, notify us via the UC San Diego Services and Support portal.
- If a perishable package is delivered to Logistics on a Friday or the day before a Holiday, it will be delivered the same day (if resources permits).
- Perishable packages will not be left unattended unless specified to do so through signage or direct communication from the recipient or designated contact person. If no one is there to receive a perishable package at the time of delivery, it will be marked as Delivery Attempted and returned to Central Receiving, placed back in appropriate storage, and delivered the next business day.
Large Freight Delivery
For equipment or items on a pallet, receivers will coordinate delivery with the recipient, including accessibility based on equipment/pallet dimensions in comparison to door frames, and elevator use; then they will confirm service levels. All equipment is visually inspected for exterior damages. Damaged equipment is refused at time of attempted delivery, and recipients are informed via email.
Logistics needs the following information to deliver a large freight shipment to your department:
- Delivery location
- Name of contact person
- Phone number of contact person
Note: Logistics does not provide storage for large freight shipments. Make sure you are ready to receive your package before delivery. If you need to have your items stored see Self-Storage.
Service Levels
Distribution, in collaboration with Moving Services, may provide three levels of service: As-Is, Uncrated, or Installation.
As-Is |
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Uncrating |
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Installation |
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Fee applicable services require Project and Task information for appropriate billing and must be supplied to the coordinating receiver during coordination of service levels. For detailed information, visit the Blink page for Moving Services.