The Cleaning Authority 4+
The Cleaning Authority
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Manage The Cleaning Authority’s house cleaning services using the MyTCA app on your mobile device.
The MyTCA app allows customers to have complete access and control of their cleaning services including:
- Secure account information
- Access to Consumer Newsletter and Blogs, including helpful deep cleaning and organization tips
- Details on upcoming as well as past cleanings, including rooms to be cleaned, additional cleaning requirements, current rotation, and updated pricing
- Payment options through wallet using credit card or e-check
- Automatic or custom tipping
- Notifications including reminders, updates and cleaning promotions
- Opportunity for free house and apartment cleanings through our Refer a Friend program
The Cleaning Authority has been providing house cleaning services for more than 25 years and is widely recognized for a commitment to serving customers and using environment-friendly cleaning supplies. TCA has a history of excellence and dedication to our clients through providing professional and high-quality residential cleaning services across The US and Canada.
Your satisfaction is 100% guaranteed. We perform ongoing inspections to ensure our high standards are maintained. Our exclusive Detail-Clean Rotation System begins by giving your home a Detail-Clean within the first two cleans. On the first clean, we Detail-Clean your kitchen and bathrooms and then deep clean the rest of your home. On the second clean, we Detail-Clean the sleeping and living areas and thoroughly clean the rest of your home. We then follow with a system that maintains a detailed level of clean throughout your home.
Our company is fully bonded and insured, which means you can have peace of mind when you hire us as your professional cleaning company. Helping our customers feel confident in our services is very important to us, which is why we're committed to taking every step necessary to make sure they feel good about choosing The Cleaning Authority.
Every individual hired at a franchise location of The Cleaning Authority goes through a thorough screening process, and then is trained in every aspect of our home cleaning services. This ensures high-quality service every time.
We participate in the communities in which we are located through The Cleaning Authority CARES by fighting against hunger. Helping to provide food is a fundamental component of taking care of others, but it’s not something we can do alone. Our customers, like you, have been critical to our effort.
What’s New
Version 1.1.15
minor ui updates.
Ratings and Reviews
Business model not a reality
I give a 3 because their phone customer service is timely. But if I were to base it solely on quality of cleaning and reliability, I’d give it a 2. They have a perfect business model on paper but the reality of their service falls short. Surfaces are not cleaned to the level they advertise. We always have mold and mildew left in our bathtub grout and caulk as well as the faucet. “Hand-wiped” surfaces are breezed over. Furthermore, they have called 6+ times the day of our assigned cleanings to say that they cannot service us and need to reschedule. We pay $170 twice per month and sometimes the cleaners are at our house for less than 60 minutes if there is a pair of them. The limited time and the resulting lack of high quality cleaning is confirmation that $170 is too expensive. We recently got an email that their prices will be going up in order to uphold their high quality of service. We’ve given them so much grace because we NEED a cleaning service but we cannot rationalize the poor quality anymore and today we are canceling our services with them. My hope for this review is to guide prospective clients elsewhere and/or help the Cleaning Authority realize that their true business model needs to improve.
Professional and courteous
All people involved, from manager through housekeepers, they are the best and trustworthy of people. I feel safe and comfortable in my home with them in it doing their job and knowing that is all they are doing. There is no snooping or anything with them. This is a blessing and not many people like them.
App could use more features.
This rating is for the APP, not the cleaning service. You can find out when the next cleaning is and set up notifications for an upcoming clean (as if you don’t know when it’s a set schedule…), a notification when cleaning crew is on the way and when done with cleaning (which is helpful so I know when to set the house alarm off and back on). But thats it? Would be helpful if the app allowed for better communication with the cleaners coming in whereby you can send a message to them directly. Such as if you have someone coming over at a certain time and want to avoid a specific time frame but not the whole cleaning, and you want to ask about time options for the day to avoid coming in too early for that one day. It would be convenient and helpful if the app offered more than “here’s when your next cleaning is” and “your crew is coming / just finished”
App Privacy
The developer, The Cleaning Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Authority Brands, LLC
- Size
- 15.3 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- Copyright © The Cleaning Authority, LLC. All rights reserved.
- Price
- Free