Club Survey 2021

Membership Survey - Please return by 11/26/2021

Please take a few minutes to complete this survey. Your opinions and ideas are very important to the future of Spring Lake Country Club.

When completing the survey, please consider your experience over the course of the 2021 season.

Instructions: Please complete the questionnaire, answering the questions that pertain to your interests at the club. If you do not participate in a particular club activity and do not feel qualified to respond to the questions regarding that activity, please select N.O. for no opinion and move to the next question.

All participants will be entered into a drawing for a complimentary dinner for four and a bottle of wine.

Thank you very much for your time and assistance. We will communicate results in January 2021.

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* 1. What is your membership classification?

Golf - Regular

Golf - Intermediate

Golf - Junior

Social with Golf

Social no Golf

Other

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* 2. What is your age category?

Under 36

36-45

46-55

56-65

66-75

Over 75

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* 3. What is your gender?

Male

Female

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* 4. What is your marital status?

Married

Single

Widow/Widower

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* 5. Do you have any children still living at home that are high school age or younger?

Yes

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* 6. How often do you visit the club for dining or social activities?

Several times per week

Once per week

Several times per month

Once per month

Rarely

Never

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* 7. How often do you visit the club for golf?

Several times per week

Once per week

Several times per month

Once per month

Rarely

Never

Not Applicable

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* 8. Please rate your "overall" satisfaction with Spring Lake Country Club.

1 - Very Dissatisfied

10 - Very Satisfied

1 - Very Dissatisfied

10 - Very Satisfied

Please add comments below:

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* 9. Please respond to the following statement: “I receive good value for the cost of my membership (dues and fees) at Spring Lake Country Club.”

1 - Strongly Disagree

10 - Strongly Agree

1 - Strongly Disagree

10 - Strongly Agree

Please add comments below:

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* 10. Please indicate your satisfaction with the following areas of the GOLF COURSE:

	1 - Very Dissatisfied	2	3	4	5	6	7	8	9	10 - Very Satisfied	N/A
Overall Course Condition	Overall Course Condition 1 - Very Dissatisfied	Overall Course Condition 2	Overall Course Condition 3	Overall Course Condition 4	Overall Course Condition 5	Overall Course Condition 6	Overall Course Condition 7	Overall Course Condition 8	Overall Course Condition 9	Overall Course Condition 10 - Very Satisfied	Overall Course Condition N/A
Condition of Tees	Condition of Tees 1 - Very Dissatisfied	Condition of Tees 2	Condition of Tees 3	Condition of Tees 4	Condition of Tees 5	Condition of Tees 6	Condition of Tees 7	Condition of Tees 8	Condition of Tees 9	Condition of Tees 10 - Very Satisfied	Condition of Tees N/A
Condition of Fairways	Condition of Fairways 1 - Very Dissatisfied	Condition of Fairways 2	Condition of Fairways 3	Condition of Fairways 4	Condition of Fairways 5	Condition of Fairways 6	Condition of Fairways 7	Condition of Fairways 8	Condition of Fairways 9	Condition of Fairways 10 - Very Satisfied	Condition of Fairways N/A
Condition of Greens	Condition of Greens 1 - Very Dissatisfied	Condition of Greens 2	Condition of Greens 3	Condition of Greens 4	Condition of Greens 5	Condition of Greens 6	Condition of Greens 7	Condition of Greens 8	Condition of Greens 9	Condition of Greens 10 - Very Satisfied	Condition of Greens N/A
Condition of Rough	Condition of Rough 1 - Very Dissatisfied	Condition of Rough 2	Condition of Rough 3	Condition of Rough 4	Condition of Rough 5	Condition of Rough 6	Condition of Rough 7	Condition of Rough 8	Condition of Rough 9	Condition of Rough 10 - Very Satisfied	Condition of Rough N/A
Condition of Bunkers	Condition of Bunkers 1 - Very Dissatisfied	Condition of Bunkers 2	Condition of Bunkers 3	Condition of Bunkers 4	Condition of Bunkers 5	Condition of Bunkers 6	Condition of Bunkers 7	Condition of Bunkers 8	Condition of Bunkers 9	Condition of Bunkers 10 - Very Satisfied	Condition of Bunkers N/A
Condition of Ponds	Condition of Ponds 1 - Very Dissatisfied	Condition of Ponds 2	Condition of Ponds 3	Condition of Ponds 4	Condition of Ponds 5	Condition of Ponds 6	Condition of Ponds 7	Condition of Ponds 8	Condition of Ponds 9	Condition of Ponds 10 - Very Satisfied	Condition of Ponds N/A
Condition of Cart Paths	Condition of Cart Paths 1 - Very Dissatisfied	Condition of Cart Paths 2	Condition of Cart Paths 3	Condition of Cart Paths 4	Condition of Cart Paths 5	Condition of Cart Paths 6	Condition of Cart Paths 7	Condition of Cart Paths 8	Condition of Cart Paths 9	Condition of Cart Paths 10 - Very Satisfied	Condition of Cart Paths N/A
Condition of Practice Facilities	Condition of Practice Facilities 1 - Very Dissatisfied	Condition of Practice Facilities 2	Condition of Practice Facilities 3	Condition of Practice Facilities 4	Condition of Practice Facilities 5	Condition of Practice Facilities 6	Condition of Practice Facilities 7	Condition of Practice Facilities 8	Condition of Practice Facilities 9	Condition of Practice Facilities 10 - Very Satisfied	Condition of Practice Facilities N/A
Pace of Play	Pace of Play 1 - Very Dissatisfied	Pace of Play 2	Pace of Play 3	Pace of Play 4	Pace of Play 5	Pace of Play 6	Pace of Play 7	Pace of Play 8	Pace of Play 9	Pace of Play 10 - Very Satisfied	Pace of Play N/A

Please add comments below:

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* 11. Please indicate your satisfaction with the following areas of the GOLF SHOP OPERATIONS:

	1 - Very Dissatisfied	2	3	4	5	6	7	8	9	10 - Very Satisfied	N/A
Golf Shop Interior Appearance	Golf Shop Interior Appearance 1 - Very Dissatisfied	Golf Shop Interior Appearance 2	Golf Shop Interior Appearance 3	Golf Shop Interior Appearance 4	Golf Shop Interior Appearance 5	Golf Shop Interior Appearance 6	Golf Shop Interior Appearance 7	Golf Shop Interior Appearance 8	Golf Shop Interior Appearance 9	Golf Shop Interior Appearance 10 - Very Satisfied	Golf Shop Interior Appearance N/A
Golf Shop Merchandise Selection	Golf Shop Merchandise Selection 1 - Very Dissatisfied	Golf Shop Merchandise Selection 2	Golf Shop Merchandise Selection 3	Golf Shop Merchandise Selection 4	Golf Shop Merchandise Selection 5	Golf Shop Merchandise Selection 6	Golf Shop Merchandise Selection 7	Golf Shop Merchandise Selection 8	Golf Shop Merchandise Selection 9	Golf Shop Merchandise Selection 10 - Very Satisfied	Golf Shop Merchandise Selection N/A
Golf Shop Service	Golf Shop Service 1 - Very Dissatisfied	Golf Shop Service 2	Golf Shop Service 3	Golf Shop Service 4	Golf Shop Service 5	Golf Shop Service 6	Golf Shop Service 7	Golf Shop Service 8	Golf Shop Service 9	Golf Shop Service 10 - Very Satisfied	Golf Shop Service N/A
Bag Room Service	Bag Room Service 1 - Very Dissatisfied	Bag Room Service 2	Bag Room Service 3	Bag Room Service 4	Bag Room Service 5	Bag Room Service 6	Bag Room Service 7	Bag Room Service 8	Bag Room Service 9	Bag Room Service 10 - Very Satisfied	Bag Room Service N/A
Cart Cleanliness and Service	Cart Cleanliness and Service 1 - Very Dissatisfied	Cart Cleanliness and Service 2	Cart Cleanliness and Service 3	Cart Cleanliness and Service 4	Cart Cleanliness and Service 5	Cart Cleanliness and Service 6	Cart Cleanliness and Service 7	Cart Cleanliness and Service 8	Cart Cleanliness and Service 9	Cart Cleanliness and Service 10 - Very Satisfied	Cart Cleanliness and Service N/A
Men's Golf Programs	Men's Golf Programs 1 - Very Dissatisfied	Men's Golf Programs 2	Men's Golf Programs 3	Men's Golf Programs 4	Men's Golf Programs 5	Men's Golf Programs 6	Men's Golf Programs 7	Men's Golf Programs 8	Men's Golf Programs 9	Men's Golf Programs 10 - Very Satisfied	Men's Golf Programs N/A
Women's Golf Programs	Women's Golf Programs 1 - Very Dissatisfied	Women's Golf Programs 2	Women's Golf Programs 3	Women's Golf Programs 4	Women's Golf Programs 5	Women's Golf Programs 6	Women's Golf Programs 7	Women's Golf Programs 8	Women's Golf Programs 9	Women's Golf Programs 10 - Very Satisfied	Women's Golf Programs N/A
Junior Golf Program	Junior Golf Program 1 - Very Dissatisfied	Junior Golf Program 2	Junior Golf Program 3	Junior Golf Program 4	Junior Golf Program 5	Junior Golf Program 6	Junior Golf Program 7	Junior Golf Program 8	Junior Golf Program 9	Junior Golf Program 10 - Very Satisfied	Junior Golf Program N/A
Variety of Club Tournaments	Variety of Club Tournaments 1 - Very Dissatisfied	Variety of Club Tournaments 2	Variety of Club Tournaments 3	Variety of Club Tournaments 4	Variety of Club Tournaments 5	Variety of Club Tournaments 6	Variety of Club Tournaments 7	Variety of Club Tournaments 8	Variety of Club Tournaments 9	Variety of Club Tournaments 10 - Very Satisfied	Variety of Club Tournaments N/A
Quality of Club Tournaments	Quality of Club Tournaments 1 - Very Dissatisfied	Quality of Club Tournaments 2	Quality of Club Tournaments 3	Quality of Club Tournaments 4	Quality of Club Tournaments 5	Quality of Club Tournaments 6	Quality of Club Tournaments 7	Quality of Club Tournaments 8	Quality of Club Tournaments 9	Quality of Club Tournaments 10 - Very Satisfied	Quality of Club Tournaments N/A
Value of Club Tournaments	Value of Club Tournaments 1 - Very Dissatisfied	Value of Club Tournaments 2	Value of Club Tournaments 3	Value of Club Tournaments 4	Value of Club Tournaments 5	Value of Club Tournaments 6	Value of Club Tournaments 7	Value of Club Tournaments 8	Value of Club Tournaments 9	Value of Club Tournaments 10 - Very Satisfied	Value of Club Tournaments N/A
Golf Instruction	Golf Instruction 1 - Very Dissatisfied	Golf Instruction 2	Golf Instruction 3	Golf Instruction 4	Golf Instruction 5	Golf Instruction 6	Golf Instruction 7	Golf Instruction 8	Golf Instruction 9	Golf Instruction 10 - Very Satisfied	Golf Instruction N/A

Please add comments below:

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* 12. Please indicate your satisfaction with the following areas of the CLUBHOUSE:

	1 - Very Dissatisfied	2	3	4	5	6	7	8	9	10 - Very Satisfied	N/A
Exterior appearance overall	Exterior appearance overall 1 - Very Dissatisfied	Exterior appearance overall 2	Exterior appearance overall 3	Exterior appearance overall 4	Exterior appearance overall 5	Exterior appearance overall 6	Exterior appearance overall 7	Exterior appearance overall 8	Exterior appearance overall 9	Exterior appearance overall 10 - Very Satisfied	Exterior appearance overall N/A
Interior appearance overall	Interior appearance overall 1 - Very Dissatisfied	Interior appearance overall 2	Interior appearance overall 3	Interior appearance overall 4	Interior appearance overall 5	Interior appearance overall 6	Interior appearance overall 7	Interior appearance overall 8	Interior appearance overall 9	Interior appearance overall 10 - Very Satisfied	Interior appearance overall N/A
Cleanliness of Clubhouse	Cleanliness of Clubhouse 1 - Very Dissatisfied	Cleanliness of Clubhouse 2	Cleanliness of Clubhouse 3	Cleanliness of Clubhouse 4	Cleanliness of Clubhouse 5	Cleanliness of Clubhouse 6	Cleanliness of Clubhouse 7	Cleanliness of Clubhouse 8	Cleanliness of Clubhouse 9	Cleanliness of Clubhouse 10 - Very Satisfied	Cleanliness of Clubhouse N/A
Front Nine Lounge/Back Nine Dining Room	Front Nine Lounge/Back Nine Dining Room 1 - Very Dissatisfied	Front Nine Lounge/Back Nine Dining Room 2	Front Nine Lounge/Back Nine Dining Room 3	Front Nine Lounge/Back Nine Dining Room 4	Front Nine Lounge/Back Nine Dining Room 5	Front Nine Lounge/Back Nine Dining Room 6	Front Nine Lounge/Back Nine Dining Room 7	Front Nine Lounge/Back Nine Dining Room 8	Front Nine Lounge/Back Nine Dining Room 9	Front Nine Lounge/Back Nine Dining Room 10 - Very Satisfied	Front Nine Lounge/Back Nine Dining Room N/A
Bunker Bar & Grille	Bunker Bar & Grille 1 - Very Dissatisfied	Bunker Bar & Grille 2	Bunker Bar & Grille 3	Bunker Bar & Grille 4	Bunker Bar & Grille 5	Bunker Bar & Grille 6	Bunker Bar & Grille 7	Bunker Bar & Grille 8	Bunker Bar & Grille 9	Bunker Bar & Grille 10 - Very Satisfied	Bunker Bar & Grille N/A
19th Hole/Card Room	19th Hole/Card Room 1 - Very Dissatisfied	19th Hole/Card Room 2	19th Hole/Card Room 3	19th Hole/Card Room 4	19th Hole/Card Room 5	19th Hole/Card Room 6	19th Hole/Card Room 7	19th Hole/Card Room 8	19th Hole/Card Room 9	19th Hole/Card Room 10 - Very Satisfied	19th Hole/Card Room N/A
Men's Locker Room	Men's Locker Room 1 - Very Dissatisfied	Men's Locker Room 2	Men's Locker Room 3	Men's Locker Room 4	Men's Locker Room 5	Men's Locker Room 6	Men's Locker Room 7	Men's Locker Room 8	Men's Locker Room 9	Men's Locker Room 10 - Very Satisfied	Men's Locker Room N/A
Ladies' Locker Room	Ladies' Locker Room 1 - Very Dissatisfied	Ladies' Locker Room 2	Ladies' Locker Room 3	Ladies' Locker Room 4	Ladies' Locker Room 5	Ladies' Locker Room 6	Ladies' Locker Room 7	Ladies' Locker Room 8	Ladies' Locker Room 9	Ladies' Locker Room 10 - Very Satisfied	Ladies' Locker Room N/A
Fitness Center	Fitness Center 1 - Very Dissatisfied	Fitness Center 2	Fitness Center 3	Fitness Center 4	Fitness Center 5	Fitness Center 6	Fitness Center 7	Fitness Center 8	Fitness Center 9	Fitness Center 10 - Very Satisfied	Fitness Center N/A
Restrooms	Restrooms 1 - Very Dissatisfied	Restrooms 2	Restrooms 3	Restrooms 4	Restrooms 5	Restrooms 6	Restrooms 7	Restrooms 8	Restrooms 9	Restrooms 10 - Very Satisfied	Restrooms N/A
Website	Website 1 - Very Dissatisfied	Website 2	Website 3	Website 4	Website 5	Website 6	Website 7	Website 8	Website 9	Website 10 - Very Satisfied	Website N/A

Please add comments below:

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* 13. Please indicate your satisfaction with the following areas of the MEMBER DINING:

	1 - Very Dissatisfied	2	3	4	5	6	7	8	9	10 - Very Satisfied	N/A
Service staff appearance	Service staff appearance 1 - Very Dissatisfied	Service staff appearance 2	Service staff appearance 3	Service staff appearance 4	Service staff appearance 5	Service staff appearance 6	Service staff appearance 7	Service staff appearance 8	Service staff appearance 9	Service staff appearance 10 - Very Satisfied	Service staff appearance N/A
Speed of drink service	Speed of drink service 1 - Very Dissatisfied	Speed of drink service 2	Speed of drink service 3	Speed of drink service 4	Speed of drink service 5	Speed of drink service 6	Speed of drink service 7	Speed of drink service 8	Speed of drink service 9	Speed of drink service 10 - Very Satisfied	Speed of drink service N/A
Speed of food service	Speed of food service 1 - Very Dissatisfied	Speed of food service 2	Speed of food service 3	Speed of food service 4	Speed of food service 5	Speed of food service 6	Speed of food service 7	Speed of food service 8	Speed of food service 9	Speed of food service 10 - Very Satisfied	Speed of food service N/A
Friendliness of staff	Friendliness of staff 1 - Very Dissatisfied	Friendliness of staff 2	Friendliness of staff 3	Friendliness of staff 4	Friendliness of staff 5	Friendliness of staff 6	Friendliness of staff 7	Friendliness of staff 8	Friendliness of staff 9	Friendliness of staff 10 - Very Satisfied	Friendliness of staff N/A
Competency of staff	Competency of staff 1 - Very Dissatisfied	Competency of staff 2	Competency of staff 3	Competency of staff 4	Competency of staff 5	Competency of staff 6	Competency of staff 7	Competency of staff 8	Competency of staff 9	Competency of staff 10 - Very Satisfied	Competency of staff N/A
Food Quality	Food Quality 1 - Very Dissatisfied	Food Quality 2	Food Quality 3	Food Quality 4	Food Quality 5	Food Quality 6	Food Quality 7	Food Quality 8	Food Quality 9	Food Quality 10 - Very Satisfied	Food Quality N/A
Food consistency meal-to-meal	Food consistency meal-to-meal 1 - Very Dissatisfied	Food consistency meal-to-meal 2	Food consistency meal-to-meal 3	Food consistency meal-to-meal 4	Food consistency meal-to-meal 5	Food consistency meal-to-meal 6	Food consistency meal-to-meal 7	Food consistency meal-to-meal 8	Food consistency meal-to-meal 9	Food consistency meal-to-meal 10 - Very Satisfied	Food consistency meal-to-meal N/A
Menu variety	Menu variety 1 - Very Dissatisfied	Menu variety 2	Menu variety 3	Menu variety 4	Menu variety 5	Menu variety 6	Menu variety 7	Menu variety 8	Menu variety 9	Menu variety 10 - Very Satisfied	Menu variety N/A
Food value for the price	Food value for the price 1 - Very Dissatisfied	Food value for the price 2	Food value for the price 3	Food value for the price 4	Food value for the price 5	Food value for the price 6	Food value for the price 7	Food value for the price 8	Food value for the price 9	Food value for the price 10 - Very Satisfied	Food value for the price N/A

Please add comments below:

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* 14. Which of these menu items are you more likely to order?

Traditional Menu items (Whitefish, Meatloaf, Filet, Chicken Picatta)

Creative Menu items (Chilean Sea Bass, Duck Confit, Short Ribs, Lobster Gnocchi)

Please add comments below:

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* 15. Please indicate if you agree with the following statements regarding SOCIAL EVENTS:

	1 - Strongly Disagree	2	3	4	5	6	7	8	9	10 - Strongly agree	N/A
Social Events are important to me (and my family).	Social Events are important to me (and my family). 1 - Strongly Disagree	Social Events are important to me (and my family). 2	Social Events are important to me (and my family). 3	Social Events are important to me (and my family). 4	Social Events are important to me (and my family). 5	Social Events are important to me (and my family). 6	Social Events are important to me (and my family). 7	Social Events are important to me (and my family). 8	Social Events are important to me (and my family). 9	Social Events are important to me (and my family). 10 - Strongly agree	Social Events are important to me (and my family). N/A
There are a sufficient number of Social Events.	There are a sufficient number of Social Events. 1 - Strongly Disagree	There are a sufficient number of Social Events. 2	There are a sufficient number of Social Events. 3	There are a sufficient number of Social Events. 4	There are a sufficient number of Social Events. 5	There are a sufficient number of Social Events. 6	There are a sufficient number of Social Events. 7	There are a sufficient number of Social Events. 8	There are a sufficient number of Social Events. 9	There are a sufficient number of Social Events. 10 - Strongly agree	There are a sufficient number of Social Events. N/A

Please add comments below:

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* 16. What is one Social Event you would like to see added?

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* 17. Please indicate your satisfaction with the following areas of the POOL AND SNACK BAR:

	1 - Very Dissatisfied	2	3	4	5	6	7	8	9	10 - Very Satisfied	N/A
Condition of pools	Condition of pools 1 - Very Dissatisfied	Condition of pools 2	Condition of pools 3	Condition of pools 4	Condition of pools 5	Condition of pools 6	Condition of pools 7	Condition of pools 8	Condition of pools 9	Condition of pools 10 - Very Satisfied	Condition of pools N/A
Condition of deck	Condition of deck 1 - Very Dissatisfied	Condition of deck 2	Condition of deck 3	Condition of deck 4	Condition of deck 5	Condition of deck 6	Condition of deck 7	Condition of deck 8	Condition of deck 9	Condition of deck 10 - Very Satisfied	Condition of deck N/A
Pool area cleanliness	Pool area cleanliness 1 - Very Dissatisfied	Pool area cleanliness 2	Pool area cleanliness 3	Pool area cleanliness 4	Pool area cleanliness 5	Pool area cleanliness 6	Pool area cleanliness 7	Pool area cleanliness 8	Pool area cleanliness 9	Pool area cleanliness 10 - Very Satisfied	Pool area cleanliness N/A
Lifeguard performance	Lifeguard performance 1 - Very Dissatisfied	Lifeguard performance 2	Lifeguard performance 3	Lifeguard performance 4	Lifeguard performance 5	Lifeguard performance 6	Lifeguard performance 7	Lifeguard performance 8	Lifeguard performance 9	Lifeguard performance 10 - Very Satisfied	Lifeguard performance N/A
Lifeguard friendliness	Lifeguard friendliness 1 - Very Dissatisfied	Lifeguard friendliness 2	Lifeguard friendliness 3	Lifeguard friendliness 4	Lifeguard friendliness 5	Lifeguard friendliness 6	Lifeguard friendliness 7	Lifeguard friendliness 8	Lifeguard friendliness 9	Lifeguard friendliness 10 - Very Satisfied	Lifeguard friendliness N/A
Swim Team Program	Swim Team Program 1 - Very Dissatisfied	Swim Team Program 2	Swim Team Program 3	Swim Team Program 4	Swim Team Program 5	Swim Team Program 6	Swim Team Program 7	Swim Team Program 8	Swim Team Program 9	Swim Team Program 10 - Very Satisfied	Swim Team Program N/A
Swim Lesson Program	Swim Lesson Program 1 - Very Dissatisfied	Swim Lesson Program 2	Swim Lesson Program 3	Swim Lesson Program 4	Swim Lesson Program 5	Swim Lesson Program 6	Swim Lesson Program 7	Swim Lesson Program 8	Swim Lesson Program 9	Swim Lesson Program 10 - Very Satisfied	Swim Lesson Program N/A
Locker Rooms	Locker Rooms 1 - Very Dissatisfied	Locker Rooms 2	Locker Rooms 3	Locker Rooms 4	Locker Rooms 5	Locker Rooms 6	Locker Rooms 7	Locker Rooms 8	Locker Rooms 9	Locker Rooms 10 - Very Satisfied	Locker Rooms N/A
Snack Bar food quality	Snack Bar food quality 1 - Very Dissatisfied	Snack Bar food quality 2	Snack Bar food quality 3	Snack Bar food quality 4	Snack Bar food quality 5	Snack Bar food quality 6	Snack Bar food quality 7	Snack Bar food quality 8	Snack Bar food quality 9	Snack Bar food quality 10 - Very Satisfied	Snack Bar food quality N/A
Snack Bar menu variety	Snack Bar menu variety 1 - Very Dissatisfied	Snack Bar menu variety 2	Snack Bar menu variety 3	Snack Bar menu variety 4	Snack Bar menu variety 5	Snack Bar menu variety 6	Snack Bar menu variety 7	Snack Bar menu variety 8	Snack Bar menu variety 9	Snack Bar menu variety 10 - Very Satisfied	Snack Bar menu variety N/A
Snack Bar service	Snack Bar service 1 - Very Dissatisfied	Snack Bar service 2	Snack Bar service 3	Snack Bar service 4	Snack Bar service 5	Snack Bar service 6	Snack Bar service 7	Snack Bar service 8	Snack Bar service 9	Snack Bar service 10 - Very Satisfied	Snack Bar service N/A

Please add comments below:

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* 18. Please indicate the LEVEL OF SERVICE you experience related to the following areas.

	1 - Very Poor	2	3	4	5	6	7	8	9	10 - Excellent	N/A
Member Dining	Member Dining 1 - Very Poor	Member Dining 2	Member Dining 3	Member Dining 4	Member Dining 5	Member Dining 6	Member Dining 7	Member Dining 8	Member Dining 9	Member Dining 10 - Excellent	Member Dining N/A
Events	Events 1 - Very Poor	Events 2	Events 3	Events 4	Events 5	Events 6	Events 7	Events 8	Events 9	Events 10 - Excellent	Events N/A
Golf Shop	Golf Shop 1 - Very Poor	Golf Shop 2	Golf Shop 3	Golf Shop 4	Golf Shop 5	Golf Shop 6	Golf Shop 7	Golf Shop 8	Golf Shop 9	Golf Shop 10 - Excellent	Golf Shop N/A
Golf Course	Golf Course 1 - Very Poor	Golf Course 2	Golf Course 3	Golf Course 4	Golf Course 5	Golf Course 6	Golf Course 7	Golf Course 8	Golf Course 9	Golf Course 10 - Excellent	Golf Course N/A
Pool	Pool 1 - Very Poor	Pool 2	Pool 3	Pool 4	Pool 5	Pool 6	Pool 7	Pool 8	Pool 9	Pool 10 - Excellent	Pool N/A
Youth Activities	Youth Activities 1 - Very Poor	Youth Activities 2	Youth Activities 3	Youth Activities 4	Youth Activities 5	Youth Activities 6	Youth Activities 7	Youth Activities 8	Youth Activities 9	Youth Activities 10 - Excellent	Youth Activities N/A
Management/Administration	Management/Administration 1 - Very Poor	Management/Administration 2	Management/Administration 3	Management/Administration 4	Management/Administration 5	Management/Administration 6	Management/Administration 7	Management/Administration 8	Management/Administration 9	Management/Administration 10 - Excellent	Management/Administration N/A

Please add comments below:

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* 19. What is one thing that makes you value your membership at SLCC the most?

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* 20. What is one thing that would make your membership more valuable to you/your family at SLCC?

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* 21. What is one thing you would like to see less of at SLCC?

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* 22. Please indicate if you agree with the following statement: "I would recommend Spring Lake Country Club to my friends."

1 - Strongly disagree

10 - Strongly agree

1 - Strongly disagree

10 - Strongly agree

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* 1. What is your membership classification?

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* 2. What is your age category?

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* 3. What is your gender?

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* 4. What is your marital status?

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* 5. Do you have any children still living at home that are high school age or younger?

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* 6. How often do you visit the club for dining or social activities?

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* 7. How often do you visit the club for golf?

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* 8. Please rate your "overall" satisfaction with Spring Lake Country Club.

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* 9. Please respond to the following statement: “I receive good value for the cost of my membership (dues and fees) at Spring Lake Country Club.”

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* 10. Please indicate your satisfaction with the following areas of the GOLF COURSE:

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* 11. Please indicate your satisfaction with the following areas of the GOLF SHOP OPERATIONS:

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* 12. Please indicate your satisfaction with the following areas of the CLUBHOUSE:

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* 13. Please indicate your satisfaction with the following areas of the MEMBER DINING:

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* 14. Which of these menu items are you more likely to order?

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* 15. Please indicate if you agree with the following statements regarding SOCIAL EVENTS:

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* 16. What is one Social Event you would like to see added?

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* 17. Please indicate your satisfaction with the following areas of the POOL AND SNACK BAR:

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* 18. Please indicate the LEVEL OF SERVICE you experience related to the following areas.

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* 19. What is one thing that makes you value your membership at SLCC the most?

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* 20. What is one thing that would make your membership more valuable to you/your family at SLCC?

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* 21. What is one thing you would like to see less of at SLCC?

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* 22. Please indicate if you agree with the following statement: "I would recommend Spring Lake Country Club to my friends."

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* 23. Member Name - First & Last