The Hospitality & Connect Coordinator plays a vital role in fostering a warm, welcoming, and organized experience for all church attendees. This position is responsible for recruiting, training, and managing volunteers, overseeing Sunday morning hospitality efforts, coordinating special events, and facilitating key ministry programs, including funeral and baptism services. The coordinator ensures seamless execution of hospitality and volunteer functions, supporting both new and returning members in their church journey.

Hours & Schedule:
Sunday morning availability required.
Additional flexible hours as needed for funerals, special events, meetings, and volunteer coordination.

Key Responsibilities:

Volunteer Management

Recruitment & Training

• Recruit, train, and oversee volunteers for Sunday morning hospitality roles, including greeters, ushers, communion servers, and hospitality team members.
• Ensure all volunteers are equipped with the necessary training, guidelines, and resources to serve effectively and confidently.

Scheduling & Coordination

• Develop and maintain volunteer schedules, ensuring sufficient coverage for all hospitality roles and special events.
• Communicate regularly with volunteers to confirm availability and provide any necessary updates or role adjustments.

Volunteer Engagement & Retention

• Provide ongoing support, encouragement, and appreciation to volunteers, fostering a strong sense of community and commitment.
• Implement recognition initiatives to celebrate and honor volunteers for their dedication and service.
• Continuously assess and improve the volunteer experience, creating opportunities for growth, leadership, and deeper engagement within the church.

Hospitality & Guest Services

Creating a Welcoming Environment

• Foster a warm and inclusive atmosphere for all attendees, ensuring first-time guests feel valued and returning members feel connected to the church community.
• Oversee the welcome desk, ensuring visitor materials (e.g., welcome packets, connection cards, and church information) are stocked and accessible.

Sunday Hospitality & Coffee Service

• Manage and coordinate Sunday hospitality services, including:
  • Ensuring coffee stations are clean, well-stocked, and operational before and after services.
  • Overseeing the restocking of hospitality supplies to maintain an inviting space.
  • Washing and folding linens to ensure a clean and welcoming environment.
  • Supervising and supporting hospitality volunteers, providing guidance and ensuring a smooth Sunday experience.

Event Hospitality & Special Services

• Plan and execute hospitality efforts for special events, worship services, and community gatherings, including:
  • Coordination of meals and refreshments for various church events including food, table décor, drink preparation, and supply monitoring.
  • Food service and concessions for theater events, ensuring a seamless experience for attendees.
  • Support for Vacation Bible School (VBS) and summer camps, coordinating snack and meal services.
  • Coordination of meals and refreshments for funeral services, ensuring a comforting and well-organized experience for grieving families.

Funeral Coordination

Family Support & Coordination

• Serve as the primary point of contact for grieving families, providing compassionate guidance and assisting with scheduling pastors and reserving church spaces.
• Offer support and clear communication to families, ensuring they understand the process and available resources for planning a meaningful service.

Service Planning & Logistics

• Collaborate with technical, music, marketing, and facilities teams to coordinate all aspects of the service, ensuring seamless execution.
• Maintain accurate records in Planning Center, tracking service details, logistics, and follow-up needs.
• Provide families with service documents, handle invoicing, and process payments, ensuring transparency and efficiency.
• Oversee the preparation of the sanctuary and reception areas, ensuring all special requests and logistical needs are met with care and attention to detail.

Memorial Records & Ongoing Support

• Maintain detailed records of funeral services, memorial donations, and Memorial Garden plaques, ensuring accurate documentation and follow-up.
• Send grief support materials to families post-service, offering resources and encouragement during their journey of healing.
• Organize and oversee the church’s annual All Saints’ Day commemorations, providing a sacred space for remembrance and honoring loved ones.

Baptism Coordination

• Schedule and facilitate monthly baptism preparation classes, working closely with pastors to ensure families understand the significance of the sacrament.
• Manage registrations, provide guidance, and serve as the primary point of contact for families throughout the baptism process.
• Prepare baptism certificates, announcements, and materials, ensuring all necessary documents and supplies are in place for Baptism Sundays.
• Assist pastors during Baptism Sundays, ensuring a smooth, welcoming experience for families and the congregation.

New Baby & Family Support

• Welcome & Care – Coordinate the delivery of welcome baskets, prayer cards, and meal support for families with newborns, ensuring they feel connected and supported.
• Parent Support – Organize parenting groups, faith-based classes, and fellowship opportunities to nurture spiritual growth and community among new parents.
• Serve as a liaison between families and the church, connecting them with resources, ministries, and pastoral care as needed.

Call Team Coordination

• Generate and distribute call reports to ensure timely and meaningful engagement with members.
• Communicate with the Call Team Coordinator and recruit new volunteers as needed.

Fellowship and Connect Events

• Work with Directors to oversee logistics, gather volunteer teams, setup, hospitality, food, safety, and tear down.
• Oversee marketing, working with the Marketing Team
• Coordinate vendors involved in events

Qualifications & Skills:

• Strong organizational and leadership abilities, with experience in volunteer management.
• Excellent communication and interpersonal skills, fostering a welcoming and inclusive church environment.
• Ability to multitask and efficiently manage multiple ministry programs.
• Proficiency in scheduling tools and church management software (Planning Center, Realm, and E-Space experience preferred).
• A heart for service and a commitment to the church’s mission and values.

How to Apply:
Please send your resume and cover letter to Scooter Leonard at scooter@st.lukes.org.

Childcare Staff Member: Provide care and supervision for the children of St. Luke’s United Methodist Church congregation and guests during church-sponsored functions. This role ensures a safe and nurturing environment for children while their parents participate in church activities. Click the button below for the full job description and send all inquiries to Lana Stevens, Director of Children’s Ministries, at lstevens@st.lukes.org.

Marketing Intern – St. Luke’s Marketing Department
Department: Marketing & Communications
Commitment: 10–20 hours/week (on-campus, virtual, or hybrid)

Position Overview:

St. Luke’s Marketing & Communications Department is seeking a motivated and creative Marketing Intern to support our efforts in engaging and informing the congregation and community. In this role, you will contribute to our social media, website, digital content, and more, helping to maintain the church’s brand and enhance our communication strategies. This internship offers flexible hours and the opportunity to work on-campus, virtually, or in a hybrid format.

Key Responsibilities:
Social Media Management: Collaborate with the Director of Marketing to schedule and manage posts from the church’s social media calendar across platforms (Facebook, Instagram, etc.) for consistent communication.
Website Updates: Assist with updates to the church’s website, such as posting event information, refreshing content, or updating staff pages.
Graphic Design: Use Canva to create visually engaging and on-brand graphics for social media, website, events, and other church communications.
Print Material Management: Ensure up-to-date print materials are displayed across the campus, removing outdated items and distributing new materials as needed.
Digital Media Management: Update digital screens and worship slides for pre-service display in worship venues.
Video Content Creation: Record and edit short videos for social media, showcasing church events, services, or member stories to boost engagement.
App Updates: Help maintain the church’s app with current event information, announcements, and other relevant content.

Skills & Qualifications:
Experience with social media platforms (Facebook, Instagram, X, etc.) and scheduling tools (e.g., Hootsuite, Later)
Basic familiarity with WordPress or similar content management systems
Proficiency in Canva or other graphic design software
Experience with video editing tools (e.g., iMovie, Adobe Premiere, CapCut)
Strong attention to detail, creativity, and time management skills
Ability to work independently and collaboratively in a team environment

What You’ll Gain:
Hands-on experience in marketing and communications in a dynamic environment
Opportunities to enhance creative and technical skills in social media, design, and content management
Flexible work options to accommodate your schedule
The opportunity to contribute to meaningful community outreach efforts

Application Details:
This internship is unpaid but offers valuable experience and the chance to develop skills in a supportive and mission-driven environment. Ideal for students pursuing marketing, communications, or a related field.

Contact the Senior Director of Marketing; Diana Mendez at dmendez@st.lukes.org for more information.