Colgate Guardian App

The Colgate Guardian app provides a direct connection to campus safety contacts, anonymous tips, and a safety timer to keep you safe any time of day.

Installation Instructions

Step 1 - Download and install the app

Go to the Colgate app and look for the Guardian shield icon. Tap to install.

Search the App Store or Google Play Store for Rave Guardian (by RaveMobileSafety) and tap to install it.

Step 2 - Launch the app

Once installed, find the Rave Guardian app and tap to open it.

If/when prompted, you may either allow or decline the following permissions:

Rave Guardian would like to send you notifications
Rave Guardian would like to access your contacts
Rave Guardian would like to access your location
Rave Guardian would like to access your device GPS, Wi-Fi, cell networks, and sensors

*These app permissions can be enabled/disabled within your device settings any time.

Step 3 - Enter phone number

Enter your mobile number, including the 3-digit area code. Select U.S. if not already selected. Tap Continue.

Step 4 - Verify your device

You will receive a text message with a verification code to enter into the Guardian app, verifying your phone or other mobile device. Select the checkbox to agree to the terms of use and tap Continue. If you do not receive a code, tap Resend Code.

A new screen appears with your name, organization (Colgate University), phone number, and Colgate email address. For employees using their Colgate email, it also displays their Colgate campus phone number.

Please review this information for accuracy. Tap Yes if correct. If the information is not accurate, tap No, this is not me. It will prompt you to enter your Colgate email address and update the information displayed.

Notes:

Only the Guardian app features listed here and elsewhere on colgate.edu or in the Colgate mobile app are active and available for use by members of the Colgate community.
Guardian requires a connection to a mobile network data connection.
For more information about Guardian’s privacy policies, visit this link.

What is Colgate Guardian?

Will Colgate Guardian constantly track me?

No. Your privacy is paramount. “Go Anonymous” for tip submission to prevent campus safety from seeing your name, number, or other identifying details. Location information on emergency calls will only be enabled when you place a call for help. Campus safety cannot track or monitor your location, though you may voluntarily share that information during specific calls or chat sessions.

Is my Colgate Guardian profile secure?

Do I have to turn on push notifications?

Who receives tips?

Will Colgate Guardian let other people — like my family or friends — be my guardian?

Can my guardian be someone who is not on campus?

Does Colgate Guardian work off campus?

Is campus safety notified every time my safety timer expires?

When I use the safety timer, why does a guardian see one or more dots on the map screen that tracks my location?

What if I forget to turn off my safety timer?

When using the safety timer, you receive a reminder text message three minutes before it expires, and you have the option to add five minutes.

When the timer expires, the app notifies your phone via text message, prompting you to open the app, which shows the following choices:

Two “I’m OK” options:

Blue button labeled Add 5 Minutes
Green button labeled Deactivate

Two “I’m NOT OK” options:

Red button labeled Call Campus Safety with the status message, “Campus safety has been notified that your timer has expired.”
Gray button labeled Alert Guardians.

If it expires and you do not respond, a message immediately goes to your chosen guardian(s), and they can call your cell phone.

Campus safety will attempt to locate you to ensure your safety.

What if my phone or mobile device battery dies before the timer expires?