ATMIA continues to support its members through the pandemic
ATMIA continues to support its members through the pandemic

ATMIA continues to support its members through the pandemic

These are difficult times for the ATM industry and Canadian consumers who rely on it for convenient access to cash.  Although there is some improvement, there continues to be uncertainty.  Many restaurants, bars, and entertainment venues remain behind closed doors, restricting consumer access to cash – and also restricting access by service personnel.  Those locations which are open are seeing reduced foot traffic and fewer transactions.  Please know that ATMIA is doing everything it can to help members stay strong and get through to the other side of this pandemic.  Thankfully, there is measurable progress.
If you are an ATMIA member, the ATM Hygiene Protocol and Best Practices was published on September 2 and can be downloaded from the ATMIA website.  This document is published as global best practices for a new ATM hygiene for the pandemic and post-pandemic “new normal” society.  It highlights available technologies, such as UVC scans for ATM fascias, as well as best practices for minimizing the risk of transmission of viruses and bacteria, such as social distancing at ATM queues and quarantines of cash before loading into ATM cassettes.
Another concern during the pandemic has been the unwarranted fear-mongering over the use of cash.  The instances of negative coverage have declined, but those promoting a "war on a cash" have been emboldened and stepped up their attacks.  The pandemic has not put cash in disfavor with Canada consumers, it has simply forced them to make more purchases online than in normal times.
There had already been some movement toward cashless retail establishments in larger cities – a movement that has picked up some momentum in recent months.  Cashless retail disenfranchises the 18% of the population that is unbanked or underbanked.  ATMIA continues to advocate for the importance of cash to this segment of the population and society as a whole.
Despite the pandemic, the Consortium for NextGen ATMs continues to move our industry into its future. ATMIA has launched the Next-Gen ATM Self-Certification portal.  Its purpose is to provide an online tool to assess Next-Gen ATM systems/components on their support of Interoperability and easy Plug & Play Next-Gen ATM Integration.  There is also a Proof of Concept (POC) underway for retail ATMs, to demonstrate that NextGen is a viable option beyond end of life for Windows CE.
Keep up to date on all of this and more with ATMIA newsletters and participation in our wide spectrum of committee groups.
Stay safe and keep well in these challenging times.


Feel free to reach ATMIA Canada executive director David Tente by email at or telephone +1.407.833.7906.

ATMIA leaps forward with reinvention of the ATM as the 400th company joins the NextGen Consortium

Our ATMIA’s Consortium for Next Gen ATMs, established as an industry future-proofing project in 2017 to create a new API App model and ecosystem for ATMs, attracted its 400th company this week. Raiffeisen Bank Russia was the 400th organization to join the project, which has participants in 55 countries, spanning all sectors of the ATM and cash industries.
The 55 countries include Antigua, Argentina, Australia, Austria, Barbados, Belgium, Bosnia & Herzegovina, Brazil, Canada, Chile, China, Croatia, Dutch Caribbean, France, Guatemala, Germany, Ghana, Greece, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Malaysia, Malta, Mauritius, Mexico, Myanmar, New Zealand, Netherlands, Nigeria, Palestinian Territory, Papua New Guinea, Paraguay, Portugal, Russia, Saudi Arabia, Sierra Leone, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Vietnam and Zambia.

ATMIA Canada biannual conference is back on the calendar

Although the ATMIA Canada Virtual Conference was a great success, you can now start counting down the days to the in-person event in Vancouver.  The Canada conference is now scheduled for May 18-19, 2021, still at the Sheraton Wall Centre.
Registration is available now on the conference website  and these are the lowest rates you will see.  Did you miss the 2016 and 2018 conferences?  Then you qualify for the 'New Attendee' rate and can save a little more, whether you are a member or non-member.
Most of the speakers who committed to the original in-person event are still committed to participating in our program next year.  Take a look at the online agenda, but be sure to check back as new sessions will be approved until the program is complete.
There may also be one or two speaking slots available if you have a topic in mind that complements the conference theme of "Advancing the ATM into the Next Generation, Together".  Contact ATMIA Canada executive director, David Tente directly.

Note to Hiring Mgrs: the ATM Industry Career Center is here to help!

We understand that Hiring Managers are looking for more than a simple job board, when it comes to finding and recruiting new ATM channel talent.  The ATM Industry Career Center is a robust recruiting resource that you will want to check out.
Employers can set up a free account on the ATM Industry Career Center website.  ATMIA membership is not required, but members do receive discounted rates.  Once your account is set up:
  • Post jobs online quickly and easily, including confidential postings
  • Manage applications
  • Search resumes
  • Set up and email resume alerts
Make your company stand out among other employers with a variety of branding opportunities.
  • Create and attach a 60-second video to your postings
  • Use an enhanced job posting that can include elements of your company profile
  • Create and post a company profile page
  • Be part of the banner ad rotation
  • Make your posting a Featured Job to gain more attention
Take advantage of ATMIA member pricing – 30-day postings start at only $200, and you have one year to use them.  So be ready to start re-hiring when the time is right.
Contact ATMIA Canada executive director, David Tente for more information.

Let us hear from you!

ATMIA strives to continually improve the benefits and offerings we provide our members and the ATM industry.  So every year we survey our members to find out what you think!.

To help us with our planning for 2021, please take a few minutes to tell us how we are doing and which issues you feel we should be working on in the 2021 and beyond.
Just for completing the survey, you will be entered to win one of two prizes! A free year of membership or a free conference pass to a 2021 ATMIA conference of your choice will be awarded once we receive 50 or more survey responses! See details at the end of the survey. 


ATMIA Facebook Page

Have you checked out ATMIA's Facebook page yet?  The greatest benefit of joining our community on Facebook is keeping abreast of ATM industry news and developments on:
  • Latest technology
  • Operational efficiencies
  • Upcoming ATM focused events
  • And more….
On our page, you can find all things ATM's and so much more. "Like" us on Facebook us today!

Earn discounts on your membership and offer new members a 20% discount

ATMIA members can now offer friends and affiliates 20% off membership AND earn a discount on their own membership renewal.  For a limited time, earn up to $500 USD in discounts on your next renewal as part of ATMIA’s new Membership Referral Program. Each referral is worth $100 USD.
“To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site,” says Amber Howell, ATMIA Membership & Social Media Manager.  For mor details about how it works, click here.
Members can find their own personal link and email text/images to use under the ‘Member Referrals’ icon in their My ATMIA Account section of the website.
To learn more, contact Amber Howell.
Upcoming committee meetings

Canada Regional Board

The Canada Regional Board meets three times a year to discuss important issues, committee activities, and the financial health of the chapter. The next  meeting is scheduled for Tuesday, December 15 at 11:00am EST.  It is open to all Canada board-level members.

Canada Government Relations Committee

Under normal circumstances, the Canada GRC meets three times a year to discuss regulatory and compliance issues, advocacy, and other government related matters.  Due to the impact of the COVID-19 pandemic, this meeting will be combined with the Canada Regional Board meeting until further notice.  That meeting is next scheduled for Tuesday, December 15 at 11:00am ET, as noted above.  
Questions and requests for committee meeting invitations may be directed to David Tente

Welcome our new members

New Canada members for 2020:  

Small Business level membership

Associate level membership

   Axis Communications, Inc, Mississauga, ON
New ATMIA Canada members are not only listed in the newsletter with a link to their company website, but also introduced to the entire membership with up to two paragraphs of information about the business and its focus.  Join ATMIA Canada today and put yourself on the front page of the next issue.
Did You Know?  You can upgrade your membership level at any time.  Move up to Board level for greater visibility and a stronger voice in the direction of the Region.  Interested in becoming a Canada Regional Board Member?  A unique membership level for financial institutions?  Contact David Tente for more information on this and other membership options.
Don't Forget - if your membership is expiring soon, you can receive a 5% discount by renewing before the end of the month in which it expires.

ATMIA Membership Benefit Reminder

There are so many benefits to ATMIA membership, it's easy to lose track of them all.  Watch the Newsletter each month for reminders about one of those membership benefits and tips about how to take advantage of it.

Member to Member introductions

Connecting with ATMIA members is easy with our member to member introduction service.
Sign into your account on the ATMIA website home page. Then go to the Member Directory and search for new contacts by keyword, company type, country or region. Full contact and other pertinent information is displayed for each ATMIA member.
Simply click the Request Introduction button to email a personalized message with your contact information. Recipients will know that ATMIA sanctioned your outreach. Try it Now...

Featured Reports

ATMIA recently published premium reports on a wide-variety of topics from security to the future of the industry – to provide you with a competitive edge in growing your ATM business in the ever-changing ATM marketplace.
  1. Next Gen Deployer Guide
  2. Next Gen ATMs Business Case Toolkit
  3. US IAD Report
  4. Canada IAD Report
  5. National IAD Study Africa
  6. National IAD Study Australia
  7. National IAD Study Germany
  8. National IAD Study UK
  9. White Paper on Dual Migration to Windows 10 and Next Gen ATM Architecture
  10. Offenses Involving ATMs: Insights into How Offenders See ATMs as Targets

Membership News

Scotiabank reports Canadian small businesses more optimistic, despite pandemic pains

Friday, October 9, 2020
Company: Scotiabank

Despite the impact COVID-19 has had on the Canadian economy, many Canadian small business owners are optimistic about their ability to move forward, thanks to a mix of resiliency, creative ‘pivoting’ of their business models, and relief programs offered by governments and financial institutions

How COVID-19 is transforming ATM strategies

Wednesday, October 7, 2020
Company: Cardtronics
Even before the coronavirus pandemic, financial institutions were working to align digital and physical touchpoints with the desires of customers. But in our new reality of both economic calamity and limited interpersonal contact, banks are facing a real-time, wholesale shift in distribution channels. The stakes of getting these accelerated changes right is more necessary and challenging than ever.

FSS and Everlink to Drive Card Payments Growth in Canada

Thursday, September 24, 2020
Company: Everlink 
MUMBAI, India and TORONTO, Sept. 2020 /PRNewswire/ -- FSS (Financial Software and Systems), a global payments technology company, announced today that Canada's Everlink Payment Services Inc., a leading provider of payments solutions and services for Canadian credit unions, banks, and small and medium enterprises, has selected FSS's Unified Card Management System to modernize card operations to support its future growth plans. 

Industry News

NCR unveils digital-first ATM platform

Tuesday, October 6, 2020
Company: NCR
NCR Corporation (NYSE: NCR), a banking software and services leader, announced today the release of NCR’s next-generation ATM software platform, NCR Activate Enterprise NextGen.  Available now in the United States, the Activate Enterprise NextGen ATM platform makes it easier and faster to offer new digital services through the ATM by integrating physical and digital for a consistent customer experience.

Hitachi-Omron Terminal Solutions Develops Currency Disinfector

Thursday, September 17, 2020
Company:  Hitachi-Omron Terminal Solutions, Corp.
Hitachi-Omron Terminal Solutions, Corp. today announced that it has developed a currency disinfector to disinfect banknotes on which bacteria or viruses remain live. The product is designed to be used in facilities that handle large amounts of banknotes, such as bank’s cash centers and the back offices of bank branches. Hitachi-Omron Terminal Solutions will start accepting orders for the product on October 1, 2020, with initial shipments expected to take place in December 2020.

Latest Insights from the Cash Repository

The Cash Repository is your source for a wide range of current data and information about the global role of cash in society, from a variety of sources.
Brand Building Opportunity

Sponsoring ATMIA Canada Chapter newsletter can help your company build brand awareness, stay top of mind, increase customer loyalty and drive new sales.  

Member Rate = $500 for 1 Issue, or $1,000 for 3 Issues

Sponsorship includes:
  • Logo and website link in newsletter top box, right column
  • 500 word company backgrounder article with two photos placed in media library on ATMIA website for two years with distribution to global and regional members. If taking up 3 issue offer, same article can be shared via link in each of the following two newsletters

Member of the Month for November/December

Canadians choose Interac over 16 million times per day. It is one of the most trusted financial service brands in Canada, thanks to their proven track record of reliability, security and efficiency, whether moving money via Interac e-Transfer® or the ease of tapping your debit card using Interac Flash®.  The reorganization of Interac Association and Acxsys Corporation into Interac Corp. was completed in 2018, bringing all Interac-branded products and services together under one company. As a single corporate entity, Interac Corp. is better able to fund innovation, while at the same time reducing certain business, operating and legal complexities.  They have been a loyal ATMIA Canada member since 2016.
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