August 2020 edition
August 2020 edition


Be Part of U.S. Security 2020

Even the task of routine ATM security has been radically altered by the COVID-19 pandemic.  Although there are some reports of declines in skimming, physical attacks, explosive attacks, and vandalism have spiked, as well as some of the more sophisticated logical attacks.  The ATMIA 2020 U.S. Security Virtual Conference will help you better understand the current ATM crime landscape and better prepare for post-pandemic security challenges.
Register now to attend this valuable and inciteful security event, September 1-3, 2020 from 10:00am – 12:00pm CDT each day.  Arrive early to the conference Lobby and visit the virtual booths of our sponsors.  Use the interactive Program Agenda to create your own personal schedule for the entire event.  Then browse through the Attendee and Speaker lists to see which of your colleagues are also participating.
Once the program begins, speakers will be introduced and sessions presented in the order listed in the Agenda.  Following their presentations, speakers will be available live to answer attendee questions.  There will be a 5-minute break between sessions for sponsored content.  You can even message other event attendees.
Bank of America and Citizens Bank lead off the program with a broad view of physical attacks against financial institution ATMs.  NCR will share results of a joint NCR/ATMIA survey on the impact COVID-19 has had on security concerns.  Learn about new ATM sanitizing options from GenMega.  And, courtesy of DPL, hear how a simple program misconfiguration led to a string of successful black-box attacks.  Those are just a few highlights of a very impressive program.
Hope to see you all at the virtual event four weeks from now.
David Tente
Feel free to reach ATMIA USA executive director David Tente by email at or telephone +1.407.833.7906.

Become a NextGen Champion today!

Our project has exceeded all expectations. It has proved to be an awesome, global future-proofing exercise.
Now, it’s time to become Next Gen Champions as we move forward powerfully as an industry to implement the global project. We will need to fund the upcoming PR campaign, the development of standards and the creation of an ATMIA self-certification tool, among other steps.
ATMIA has been a leader in the ATM industry for over 20 years and this is the greatest project our association has ever facilitated. Over 330 companies worldwide are now participating.  Learn more . . .

Featured Reports

ATMIA recently published premium reports on a wide-variety of topics from security to the future of the industry – to provide you with a competitive edge in growing your ATM business in the ever-changing ATM marketplace.
  1. Next Gen Deployer Guide
  2. Next Gen ATMs Business Case Toolkit
  3. US IAD Report
  4. Canada IAD Report
  5. National IAD Study Australia
  6. National IAD Study Germany
  7. National IAD Study UK
  8. White Paper on Dual Migration to Windows 10 and Next Gen ATM Architecture
  9. Offenses Involving ATMs: Insights into How Offenders See ATMs as Targets
  10. Research Report on the Independent ATM Sector in Africa

The Cash Repository

The Cash Repository is your source for a wide range of current data and information about the global role of cash in society, from a variety of sources.
Recent Articles & Resource


Post your White Paper

It’s been a tough year and the ATM Industry Association (ATMIA) understands that. To provide extra support for the membership, ATMIA is again offering members ‒ no matter their level of membership ‒ the added benefit of being able to post white papers, case studies and infographics to the site for FREE in September.
One of ATMIA’s most popular resources, the white paper library includes a wide variety of information related to new products and services, cash management, ATM security, Next Gen ATMs, wireless solutions and case studies and infographics.
Normally reserved for board members and regional and global sponsors, the white paper library is a terrific way to increase exposure and get leads in the form of visitor download information. White papers are also highlighted through regular ATMIA correspondences and through the association's extensive social media network.  Read more . . .

Note to Hiring Mgrs: the ATM Industry Career Center is here to help!

We understand that Hiring Managers are looking for more than a simple job board, when it comes to finding and recruiting new ATM channel talent.  The ATM Industry Career Center is a robust recruiting resource that you will want to check out.
Employers can set up a free account on the ATM Industry Career Center website.  ATMIA membership is not required, but members do receive discounted rates.  Once your account is set up:
  • Post jobs online quickly and easily, including confidential postings
  • Manage applications
  • Search resumes
  • Set up and email resume alerts
Make your company stand out among other employers with a variety of branding opportunities.
  • Create and attach a 60-second video to your postings
  • Use an enhanced job posting that can include elements of your company profile
  • Create and post a company profile page
  • Be part of the banner ad rotation
  • Make your posting a Featured Job to gain more attention
Finally, be sure that the hiring managers and Human Resources staff within your organization are aware of this resource.  Many of them are not listed on your ATMIA membership and do not receive this newsletter or other communications.  Forward this link to the career website.
Contact ATMIA USA Executive Director, David Tente for more information.


Cashless ban updates

Pennsylvania became the latest state to introduce legislation that would require retail businesses to accept cash payments.  HM 32154 was introduced on July 22, 2020.  The City of Philadelphia had already passed a cashless ban that went into effect on July 1, 2019.
The last movement on California's SB 926, which would require retail locations to accept cash payments of up to $5,000, was on June 18.  The measure  was previously passed out of the Senate Business, Professions and Economic Development Committee and referred to the Senate Appropriations Committee.  Text of the amended measure is available from the interactive map on the ATMIA U.S. Region home page.
Senators Cramer and Menendez introduced a companion bill, S 4145, to the Payment Choice Act on July 1.  The text of the bill has now been posted.  It appears that there is no additional activity.
Meanwhile, H.R. 2650 has also not seen any further movement, but co-sponsor count now up to 49.  Most of the newer additions are from the Republican side.  ATMIA members are encouraged to contact their Representative and Senators and ask that they also become a co-sponsor of these bills.  

Coronavirus updates

ATMIA is continuing to address the COVID-19 pandemic and doing everything we can to assist our members in getting through these difficult times.  The Coronavirus webpage is a repository for ATMIA press releases and statements relating to managing this crisis and advocating for cash as a consumer payment choice.  It also includes news feeds specifically relating to the pandemic.
A new ATM Hygiene & Safety Committee was created to work on an “ATM Hygiene Protocol & Best Practices” document.  The group has already met twice and spun off  a sub-committee to look at promising UV-C technology for ATM and cash sanitizing.  Response to both of these groups has been very strong.
Anecdotal information from our members indicates that many saw transaction volumes tumble by as much as 80 – 90%. There does seem to be a general improvement in those transaction volumes.  Many financial institution deployers, for example, indicate that they are essentially back to pre-COVID levels.  Independent operators, however, are far from normal transaction volumes.

2021 Washington, DC Fly-in scheduled for March 23

Planning for our 2021 DC Fly-in is already well underway.  Wednesday, March 24, 2021 has been confirmed as our day on Capitol Hill.  Our strategy meeting will take place March 23rd at 5:00pm ET.
It is expected that our focus will still be on support for the Payment Choice Act bills in the Senate and House.  The bank account closure issue is still not resolved and may require continued attention.  Fallout from the pandemic could be a concern, as well.  And much depends on the results of the November elections.
We are looking for a Fly-In Sponsor! This is a great opportunity to host a very visible and important advocacy event – and give your organization some unique exposure for the next seven months.
For more information about sponsoring or participating in the Fly-In, contact David Tente.
Fly-In Sponsor Logo Here!!

Join ASA Today!

Contact Hope Lerman at ASA for more information or to join.
*Offer valid until July 31, 2020. Use Promo Code: HLJUL25


Committee Updates

Check out what's happening with our committee groups:

New Software Distribution Forum

A Software Packaging & Distribution Work Group was formed late last year upon requests from a couple of our larger bank ATM deployers.  As ATM software has grown more complex, security concerns multiplied, and functionality expanded to enhance the customer experience, the task of managing software distribution has become very challenging.  Manufacturers and larger deployers are managing thousands of USB sticks and looking for better ways to deliver updates and reload hard drives. 
This discussion forum has been created as a vehicle for sharing best practices and new ideas for simplifying the packaging and distribution of ATM software.  The Forum is open to all ATMIA members, but will probably be of most interest to banks, larger independent deployers, and manufacturers. For more information, contact David Tente.

New ATM Hygiene and Safety Committee

ATMIA has created a new international committee to look at best practices for ATM hygiene and cleaning for the pandemic and post-pandemic phases for the industry. Through collaboration and consultation with our members we’ll develop international best practices. We will do our work through conference calls and email, and no in-person meetings or travel will be required.  The group has already meet twice and another meeting is scheduled for tomorrow, August 19.
If you wish to be part of this important new initiative, contact Mike Lee to be added to the committee list, or add it to the Committee Preferences in your account, to receive an invitation for the next conference call.

ATMIA Facebook Page

Have you checked out ATMIA's Facebook page yet? Here are some of the benefits of joining our community on Facebook:
Keep abreast of ATM industry news and developments on:
  • Latest technology
  • Operational efficiencies
  • Upcoming ATM focused events
  • And more….
On our page, you can find all things ATM's and so much more. "Like" us on Facebook us today!

Upcoming committee meetings

U.S. Regional Board

The U.S. Regional Board meets quarterly to discuss important issues, committee activities, and the financial health of the chapter. The next  meeting is scheduled for Thursday, August 20 at 11:00am and is open to all U.S. board-level members.   

Software Distribution Forum

The Software Distribution Forum meets quarterly to discuss the increasingly complex task of distributing ATM software and is open to all ATMIA members.  The next  meeting is scheduled for Wednesday, August 26 at 11:30am EDT.   Meeting invitations will be sent to all committee members. 

Independent ATM Deployers (IAD) Committee

All IADs and their providers are welcome to participate in the IAD Committee, which meets bimonthly.  The next  meeting is scheduled for Tuesday, August 25 at 11:00pm EDT.  Meeting invitations will be sent to all committee members.
Questions and requests for committee meeting invitations may be directed to David Tente

Welcome our new members

New U.S. members since the last newsletter was published:  

Associate & Small Business level memberships

   Your Company Name, Anywhere, USA
Did You Know?  You can upgrade your membership level at any time.  Move up to Board level for greater visibility and a stronger voice in the direction of the Region.  Interested in becoming a U.S. Regional Board Member?  A unqiue membership level for financial institutions?  Contact David Tente for more information on this and other membership options.
Don't Forget - if your membership is expiring soon, you can receive a 5% discount by renewing before the end of the month in which it expires.

Earn discounts on your membership and offer new members a 20% discount

ATMIA members can now offer friends and affiliates 20% off membership AND earn a discount on their own membership renewal.  For a limited time, earn up to $500 USD in discounts on yhour next renewal as part of ATMIA’s new Membership Referral Program. Each referral is worth $100 USD. 
“To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site,” says Amber Howell, ATMIA Membership & Social Media Manager.  For mor details about how it works, click here.
Members can find their own personal link and email text/images to use under the ‘Member Referrals’ icon in their My ATMIA Account section of the website.
To learn more, contact Amber Howell.

Membership Benefit Reminder

There are so many benefits to ATMIA membership, it's easy to lose track of them all.  Watch the Newsletter each month for reminders about one of those membership benefits and tips about how to take advantage of it. 

Downloadable Membership Database

All members have access to download the full membership database. This can be used to reach out to companies with questions or those you are interested in conducting business with.  You are able to filter your searches to meet your needs. With over 10,000 members, it is a valuable resource to have.

Upcoming webinars

September 23: ATMIA en Español - Seguridad en Red de Cajeros - sponsored by Eurotechzam
October 7: Retooling and Repositioning the ATM Industry for Post-Pandemic Growth - Co-hosted by ATMIA, EFTA and Networld Media Group
Newsletter Sponsor

August Member

of the Month

Star Financial wants to make sure their customers are always satisfied and believe that happens by providing excellent machines with excellent service. Their dedicated team provides ADA, Triple DES and EMV Compliant ATMs from companies like Triton, Genmega and Nautilus Hyosung in order to ensure the highest quality.  With eye-catching signage and on-screen advertising, customers will want to use your ATM for cash every time.  And with Star Financial's live operators and on-site technicians, response time and availability set them apart from the competition. 

Showcase your ATMs on our ATM locator page!

The Withdraw Cash Wednesday social media campaign is in full swing. Last year was a good start, but the best is yet to come as Withdraw Cash Wednesday builds momentum in 2018 and into the future. We need your help to make this a success, so:
  1. Join the Campaign!
  2. Become a Sponsor.
  3. Order Decals and Signage.
  4. Spread the Word
  5. Volunteer your time to the campaign
To learn how you can help, visit our website
BMO Harris Bank N.A.BVK Teknoloji Anonim SirketiFiservGlory Global SolutionsGMVdormakabaLoomis ABSargent and Greenleaf, Inc.CitibankTransaction Network Services (TNS Inc)KICTeamEuroTechzam S.A.Feerica, SANetopAxis Communications ABG4S CashSPHERE ALLIANCE HONG KONG LTD.TechzamZ18
United States Regional Sponsors Global Sponsors
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