September/October edition
September/October edition

It's not too late to plan for your participation

After pandemic-related delays of the originally scheduled 2020 U.S. Security conference, it is now just weeks away.
Financial institutions face their own set of unique challenges in fighting ATM crime – and crime in the self-service channel is changing.  For many years, card skimming has been the top priority.  But as successful deployment of countermeasures has put a dent in skimming activity, significant increases in physical attacks and low-tech fraud are creating new priorities.  Even explosive attacks, once rare in the Canada and U.S. markets, are becoming more common – as is the collateral damage that accompanies them.
Our educational program has a distinct focus on ATM crime from a financial institution perspective.  Join your ATM channel colleagues in Minneapolis, MN, September 23-24, as ATMIA and the ATM Security Association (ASA) jointly host the first-ever ATMIA U.S. Security Conference.  This unique and impressive educational program will include:
  • The ABA (American Bankers Association) will moderate a panel discussion of cyber and physical attacks against bank ATMs across the country, as well as the implementation of enhanced countermeasures and security procedures to combat them.
  • A panel of law enforcement representatives from the FBI, U.S. Secret Service, and NYPD, moderated by U.S. Bank, will follow on to address the concerns raised by previous panelists and provide their own perspective on ATM crime and prevention.
  • Layered encryption for ATM transactions can be an effective tool in preventing “jackpotting” and other types of cyber attacks.  Hear from Ventus about new strategies for managing these tools.
  • An educational session presented by ATF agents who specialize in deterring and investigating ATM explosive attacks.
Join security and operations professionals from all segments of the ATM industry for this unique and informative program – you will not want to miss it!.  Visit the conference website to learn more, preview the agenda, and register.  Travel restrictions have eased and our Canadian neighbors may be able to travel to this event, pending a negative viral test 3 days in advance.
Best regards to all,

Feel free to reach ATMIA Canada executive director David Tente by email at or telephone +1.407.833.7906.

Positive Impact of Cash on Everyday Life and During the Pandemic

As a sign of pride in our industry and to highlight the positive impact of cash during the pandemic and on everyday life, the ATM Industry Association (ATMIA) has released ‘Cash Stories.’
Cash Stories is a portfolio of photos and stories, submitted by ATM deployers and vendors from around the world, underscoring how cash and ATM services positively affected consumers during the pandemic, in emergencies and during the course of normal day to day life. It also includes efforts by the industry to correct the misconception that cash was not safe to use during the pandemic.
“These are just a few examples of how cash saved the day for individuals that found themselves in situations where no other payment method was able to be used, how cash is appreciated and is vital to society,” said Mike Lee, ATMIA CEO. “We put this together as a sign of pride in our industry and to spotlight how important it is for consumers – all across the globe – to have easy access to cash and for banknotes to continue to be a viable payment method.”
“Some of these stories of how cash saved the day are terrific,” said Lee. “From helping people to lose weight to being able to pay for supplies when caught in the wildfires in Australia, these stories just further emphasize how important cash is.”   Read more . . .

ATMIA leaps forward with reinvention of the ATM as the 400th company joins the NextGen Consortium

Our ATMIA’s Consortium for Next Gen ATMs, established as an industry future-proofing project in 2017 to create a new API App model and ecosystem for ATMs, attracted its 400th company this week. Raiffeisen Bank Russia was the 400th organization to join the project, which has participants in 55 countries, spanning all sectors of the ATM and cash industries.
The 55 countries include Antigua, Argentina, Australia, Austria, Barbados, Belgium, Bosnia & Herzegovina, Brazil, Canada, Chile, China, Croatia, Dutch Caribbean, France, Guatemala, Germany, Ghana, Greece, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Malaysia, Malta, Mauritius, Mexico, Myanmar, New Zealand, Netherlands, Nigeria, Palestinian Territory, Papua New Guinea, Paraguay, Portugal, Russia, Saudi Arabia, Sierra Leone, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Vietnam and Zambia.

Universal cash deposits

ATMIA has published a public position paper recommending the widespread adoption of Universal Cash Deposit systems and standards for ATM networks worldwide.
Japan led the way with the first cash-recirculating ATM in 1982, and deposit-taking ATMs and recirculating ATMs are now quite popular,” commented Mike Lee, CEO of ATMIA and Chairperson of the Consortium for Next Gen ATMs. “However, with the number of bank branches continuing to decline in many countries, our industry needs to go up a gear to increase this functionality on a more standardised basis.”
The paper, which will be posted in the public domain and sent to regulators, promotes the position that Universal Cash Deposit for ATMs will assist communities and businesses in dealing with the decline in bank branches, while making cash itself more competitive in order to protect on-going access to cash for all demographic groups.
As pointed out by Cash Essentials, deposit is a key element of access to cash, both for consumers but, more especially, for retailers and merchants, who need to deposit their cash into a bank account frequently and at a reasonable cost,” Lee added. “Otherwise, they might become reluctant to accept it on their premises as a form of payment.”

We can point you to the ATM talent you need!

As our industry emerges from the pandemic and begins rebuilding, experienced ATM talent will be key to your company's success.   

The ATM Industry Career Center is not just another job board.  It is a robust career site offering job seekers and employers in this unique industry a place to converge on common objectives.  And it is the only career site dedicated solely to ATM talent and the ATM industry.
Both employers and job seekers can set up a free account.  ATMIA membership is not required, but members do receive discounted rates on job postings and other services.  And this is not just a robust and sophisticated job board.  It is also a marketing resource that can help you “sell” candidates on the benefits of working for your organization.  Make your company stand out among other employers with a variety of branding opportunities:
  • Create and attach a 60-second video to your postings
  • Use an enhanced job posting that can include elements of your company profile
  • Create and post a company profile page
  • Be part of the banner ad rotation
  • Make your posting a Featured Job to gain more attention
Contact ATMIA USA Executive Director, David Tente for more information 

Visit our new 'Members of the Month' page

ATMIA has just added a new page to its website – Members of the Month.  Members from various regions are selected each month in recognition of their support and contributions to ATMIA and the  industry.
Members of the Month are recognized on regional Home pages as well as in newsletters.  And are given an opportunity to comment on the value they receive from membership.  Be sure that an up-to-date version of your company logo is uploaded to your company profile in the event that your organization is selected as a Member of the Month.
The new website page includes the listing and logo of all Members of the Month for the current year.  Simply click to expand the list.
  • ATM Balancing Clerk
  • ATM Custodian
  • ATM Field Controller
  • ATM Operations Manager
  • Customer Service Representatve
View course catalog hereLearn More!


ATMIA Facebook Page

Have you checked out ATMIA's Facebook page yet?  The greatest benefit of joining our community on Facebook is keeping abreast of ATM industry news and developments on:
  • Latest technology
  • Operational efficiencies
  • Upcoming ATM focused events
  • And more….
On our page, you can find all things ATM's and so much more. "Like" us on Facebook us today!

Earn discounts on your membership and offer new members a 20% discount

ATMIA members can now offer friends and affiliates 20% off membership AND earn a discount on their own membership renewal.  For a limited time, earn up to $500 USD in discounts on your next renewal as part of ATMIA’s new Membership Referral Program. Each referral is worth $100 USD.
“To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site,” says Amber Howell, ATMIA Membership & Social Media Manager.  For mor details about how it works, click here.
Members can find their own personal link and email text/images to use under the ‘Member Referrals’ icon in their My ATMIA Account section of the website.
To learn more, contact Amber Howell.
Upcoming committee meetings

Canada Regional Board

The Canada Regional Board meets three times a year to discuss important issues, committee activities, and the financial health of the chapter. The next  meeting is scheduled for Wednesday, September 15, 2021 at 11:00am EDT.  It is open to all Canada board-level members.  This is a different time than originally scheduled, due to a conflict.

Canada Government Relations Committee

Under normal circumstances, the Canada GRC meets three times a year to discuss regulatory and compliance issues, advocacy, and other government related matters.  Due to the impact of the COVID-19 pandemic, this meeting will be combined with the Canada Regional Board meeting until further notice.  That meeting is next scheduled for Wednesday, September 15, 2021 at 11:00am EDT.  It is open to all Canada GRC members.  
Questions and requests for committee meeting invitations may be directed to David Tente

Welcome our new members

New Canada members for 2021:  

Associate level membership

   Bitaccess, Ottawa, ON   
Bitaccess Bitcoin ATMs offer industry-leading compliance capabilities built into the product at no additional cost to the operator. This includes automated information submission and verification processes, which auto-populate customer profiles.
All Bitaccess machines ship with on-screen kiosk software pre-installed; this includes an intuitive, full-service interface for processing customers' transactions and information submission. Administrator controls are also available through the on-screen menu for operator activities, such as cash management and device diagnostics.
   CASHWAVE, Toronto, ON
Cash Wave has accomplished some dynamic achievements in the field of ATM and Financial Technology. We are operating as the first independent switch in Canada known as Cash Wave. Product specifications of Cash Wave are designed according to the consumer’s needs and their demands in the ATM Industry with a deep focus on Canada. The man behind Cash Wave is Syed Mansoor Naqvi whose vision is to excel in Fintech all over Canada, and beyond. 
MBE was established in 1996 and has been operating in the field of E-commerce for twenty-four years, composed of a group of sixteen diverse businesses. In FinTech we are specialists in ATM and POS, working as MBE ATM & MBE POS.  Every day we realize the increased importance of financial technology in daily life. MBE ATM operates approximately 10,000 ATMs all across the province of Ontario.
New Member - Localcoin, Toronto, ON 
Localcoin is a Toronto-based company whose mission is to provide a simple buying & selling experience of digital currency for customers while upholding privacy standards across North America. We are currently Canada’s largest Bitcoin ATM network with over 500 cryptocurrency terminals across 8 provinces, and increasing with our expansion into the U.S market.
Localcoin prides itself on constantly innovating in the blockchain infrastructure space. Our product offerings encompass more than just ATMs. Our offering includes an online retail platform, transfer payments, over-the-counter trades, and prepaid credit cards. Our vision of making cryptocurrency an easy and accessible resource for all North Americans is well underway
New ATMIA Canada members are not only listed in the newsletter with a link to their company website, but also introduced to the entire membership with up to two paragraphs of information about the business and its focus.  Join ATMIA Canada today and put yourself on the front page of the next issue.
Did You Know?  You can upgrade your membership level at any time.  Move up to Board level for greater visibility and a stronger voice in the direction of the Region.  Interested in becoming a Canada Regional Board Member?  A unique membership level for financial institutions?  Contact David Tente for more information on this and other membership options.
Don't Forget - if your membership is expiring soon, you can receive a 5% discount by renewing before the end of the month in which it expires.

ATMIA Membership Benefit Reminder

There are so many benefits to ATMIA membership, it's easy to lose track of them all.  Watch the Newsletter each month for reminders about one of those membership benefits and tips about how to take advantage of it.

Show Others Your Membership Status With ATMIA

Your company and you are proud members of ATMIA, why not share the news with others? We invite you to download our logo and post your membership status for others to see on your website, social media, marketing and more! You can login to the website and download the logos at

Membership News

CIBC strikes deal to take over Costco credit card business in Canada

Thursday, September 2, 2021
Company: The Financial Post
In the deal announced on Thursday, CIBC also takes over the existing Canadian Costco credit card portfolio, with more than $3 billion in outstanding balances. The move comes as the Big Six banks search for additional sources of revenue to bolster low income from credit cards balances as the COVID-19 pandemic weighs on consumer borrowing.: 

Scotiabank’s innovative data strategy garners award from The Banker

Wednesday, September 1, 2021
Company: Scotiabank
Investing in data and analytics has been crucial for financial institutions for years, but during the pandemic it has come to the forefront as a key tool to help customers during difficult times. In the spring of 2020, as Canadians were urged to stay at home to curb the transmission of what would become known as COVID-19, it became clear to many Scotiabank leaders that some customers would be vulnerable to the financial impacts of these measures.

Industry News

Cash and COVID-19: The Impact of the Second Wave in Canada

Friday, July 23, 2021
Company: The Bank of Canada
Chen et al. (2020, 2021) analyze the effects of the COVID-19 pandemic on cash demand and methods of payment both early in the pandemic and in the summer of 2020 when containment measures were easing. In this paper, we provide an update using data from the Bank Note Distribution System (BNDS) and a survey of Canadians conducted in November 2020. That survey coincided with the second wave of COVID-19, when containment measures were renewed and opportunities for in-person shopping were again restricted, but less severely than during the first wave of the pandemic.

Global Number of Crypto ATM Installations Soars Past 24K

Monday, July 26, 2021
Company:  Coinspeaker
Canada and the UK are positioned at second and third place with 1698 and 174 Crypto ATMs installations. The data also highlighted major Crypto ATM manufacturing companies in which Genesis Coin has topped the list with a manufacturing record of 9813 machines, followed by other leading manufacturers called General Bytes (5720 machines), Bitaccess (2766 machines), and CoinSource (1684 machines).
Brand Building Opportunity

Sponsoring ATMIA Canada Chapter newsletter can help your company build brand awareness, stay top of mind, increase customer loyalty and drive new sales.  

Member Rate = $500 for 1 Issue, or $1,000 for 3 Issues

Sponsorship includes:
  • Logo and website link in newsletter top box, right column
  • 500 word company backgrounder article with two photos placed in media library on ATMIA website for two years with distribution to global and regional members. If taking up 3 issue offer, same article can be shared via link in each of the following two newsletters

Newsletter Sponsor

Member of the Month for September/October

Cash Wave has accomplished some dynamic achievements in the field of ATM and Financial Technology. They are operating as the first  independent switch in Canada. Product specifications are designed according to the consumer’s needs and  demands in the ATM Industry, with a deep focus on Canada. MBE was established in 1996 and has operated in the field of E-commerce for 24 years, made up of a group of sixteen diverse businesses. Within the FinTech market segment, they are specialists in ATM and POS, operating as MBE ATM and MBE POS.  MBE ATM operates all across Ontario, with more than 2,000 ATMs. Cash Wave is the best way in Canada to interact for cash handling, transaction and reporting analysis. Key features of the system include Agent Support, Cash Loading, Investment Plan, Merchant Account and Report Analysis..
Upcoming Conferences
Canada Board Members
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