Tech Issues Update
NCARB and our test delivery partners, Prometric and Zoomorphix, continue to address technical issues for both in-person and online exams. The overall proportion of candidates reporting tech issues is down to 10% overall (same as in March)—but we still have work to do.
We’re actively completing quality assurance reviews of Zoomorphix and Prometric updates that should improve the overall performance of the ARE and will be deployed later this month. Also, the majority of exam administrations (approximately 72%) continue to be delivered at Prometric centers, while the remaining 28% are taken online.