March 25, 2022

BEST OF THIS WEEK

Our editors’ picks for managers this week include the three elements of contextually effective leadership, equity in the hybrid workplace, and data-driven personalization across industries.

— The MIT SMR Editors

Leading Change Means Changing How You Lead

Contextually effective leadership comprises three key elements — map, mindset, and message — that drive desired change.

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Equity in the Hybrid Office

In the post-pandemic workplace, leaders and employees alike must work to ensure the fair treatment of both in-person and remote workers.

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The Nursing Shortage Shows Why Industries Must Choose Tech Carefully

Technology can help ease nurses’ workloads, but leaders must first gauge its potential effect on their daily work lives.

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Humanizing Customer Experiences

Data-driven personalization is coming to businesses across all industries, not just tech giants.

Machine learning forces you to be agile.”

— Sanjay Nichani, vice president of artificial intelligence and computer vision at Peloton Interactive, in the latest Me, Myself, and AI podcast episode, “AI in Your Living Room”