Create equity with your team in hybrid and remote workplaces.
Create equity with your team in hybrid and remote workplaces.

March 25, 2022

BEST OF THIS WEEK

Our editors’ picks for managers this week include the three elements of contextually effective leadership, equity in the hybrid workplace, and data-driven personalization across industries.
— The MIT SMR Editors

Leading Change Means Changing How You Lead

Contextually effective leadership comprises three key elements — map, mindset, and message — that drive desired change.
Join a small cohort of global business leaders for MIT’s Advanced Management Program, held on campus and led by world-class MIT faculty. Grow your network, forge deep connections, and apply cutting-edge research to personal projects. Learn more.

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Equity in the Hybrid Office

In the post-pandemic workplace, leaders and employees alike must work to ensure the fair treatment of both in-person and remote workers.

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The insights you need to be an innovative leader in 2022

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The Nursing Shortage Shows Why Industries Must Choose Tech Carefully

Technology can help ease nurses’ workloads, but leaders must first gauge its potential effect on their daily work lives.
Join OutSystems and AWS in an interactive discussion to learn how our strategic collaboration seamlessly taps into all 220 AWS services and reduces the complexity of transitioning to cloud-native. Register now.
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Humanizing Customer Experiences

Data-driven personalization is coming to businesses across all industries, not just tech giants.
Machine learning forces you to be agile.”
— Sanjay Nichani, vice president of artificial intelligence and computer vision at Peloton Interactive, in the latest Me, Myself, and AI podcast episode, “AI in Your Living Room

WHAT ELSE WE’RE READING THIS WEEK

» Why some teams sap motivation while others boost it (Source: Psyche)
» An inside view into a ransomware gang’s sophisticated business practices (Source: Wired)
» The “2022 AI Index Report” offers insights into the current state of AI (Source: Stanford Institute for Human-Centered Artificial Intelligence)
» The surprising link between COVID-19 deaths and internet access (Source: Vox)

Delivering Experiences That Win Business and Build Loyalty: CX Champions Share Their Strategies

MIT SMR Connections | Sponsored by SAS
Learn how CX Champions stay out in front, plus get expert advice for how your organization can join their ranks. Get the insights »

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