August 2019 edition
August 2019 edition

Education

Another round of ATMIA Academy scholarships 

Earlier this year, Visa agreed to sponsor scholarships for 10, International ATM Operators Certification programs, from the ATMIA Academy.  These courses are designed for ATM operators/owners doing business in regional, national and global markets. Content draws on the collective knowledge of ATMIA members, and is based on extensive research into the operating practices and procedures of ATM businesses worldwide.
There are five courses comprising complete ATM Operator responsibilities with several short, interactive and highly informative sessions.  A click and learn-at-your-own-pace approach provides flexibility to control progress through each session on your own schedule and terms.
The first group of scholarships was announced on April 25th.  Five more ATMIA members now have another opportunity to capture a scholarship for ATM operator certification.
Applications for a scholarship accepted through Friday, Sept 20, 2019.
Requirements
The following are requirements for each applicant:
  • Must be employed within the ATM industry
  • Employer must be an ATMIA member in good standing
  • Must commit to completing the entire curriculum
  • Only one (1) scholarship will be awarded per organization
Application process
Applicant must submit a letter explaining why he/she is interested in completing this program.  Letters must be less than 500 words and sent to ATMIA USA executive director, David Tente, including contact information.  Please also include the word 'scholarship' in the subject 
David Tente
Best regards to all, 
David
Feel free to reach ATMIA USA executive director David Tente by email at david.tente@atmia.com or telephone +1.407.833.7906.

Download Best Practices for Cash in Transit – USA

Earlier this year ATMIA announced the publication of an updated Best Practices manual for Cash in Transit (CiT) in the U.S. market.  The original manual was released in 2011. This revised version incorporates a variety of updates reflecting new technologies and evolving standards for the industry. 
Current events and statistics have been included in a new “Introduction” chapter to provide an overview of the crime landscape for CIT providers and as a reminder of the importance of due diligence and following industry best practices. In recent years there has been a significant increase in cash thefts associated with CIT carriers at their vaults, in transit and after the funds have been loaded into the ATM.  
In an effort to foster a better and easier understanding of the manual, a “Key Terminology” chapter was added to the end. This new chapter includes detailed definitions for 62 key terms that are used throughout the manual, a few of which may not be familiar. ATMIA members can download this and other industry Best Practices from the ATMIA website.  

ATMIA members can download this and other industry Best Practices from the ATMIA website.  

Fraud survey results now available

ATMIA’s ATM Security Association (ASA) published the 2019 Global Fraud and Security Survey, one of the most comprehensive security reports in the ATM industry.
The percentage of respondents reporting a general increase in ATM crime rose slightly from 54% in 2017 to 58% this year, the report found.  Specific types of threats are covered in the study, including ATM skimming, PIN compromise, deposit-related fraud, cash trapping, dispenser jackpotting, transaction reversal fraud, card trapping, eavesdropping, card data malware, shimming chip card data, network packet sniffing, as well as remote and other network compromise for card data.
Members of ATMIA receive a free Executive Summary but those wishing to access the full report should consider becominASA subscribers. This will also give you access to the new Theoretical Risk Register which assesses the risks of types of attack happening in other channels and other sectors migrating to the ATM channel in the near future. In addition you will be entitled to download the full range of international security best practices for end-to-end protection of the ATM.

The Cash Repository

The Cash Repository is your source for a wide range of current data and information about the global role of cash in society, from a variety of sources.
Recent Articles & Resources

Advocacy

Renew your membership and contribute to the cause

ATMIA has implemented a convenient new way to support our industry – renew your membership and contribute to advocacy efforts with one simple click.
When you receive your next membership renewal invoice, it will include a new line item at the bottom of the Transaction Details section of the invoice  An Industry Fund contribution for the U.S. has been added, in the amount equal to 25% of your membership renewal – the recommended annual contribution for U.S. advocacy efforts.
Burdensome regulatory and compliance requirements that harm or increase the costs of ATM operators are not affecting only those operators.  They indirectly impact everyone who does business with those operators.  Which is why we encourage all ATMIA members to support the U.S. Defense Fund by accepting the contribution line item on your renewal invoice.
The contribution amount may be edited or deleted, but we hope that all members will make a contribution to this critically important cause.  Opportunities for sponsorships that benefit the Defense Fund are also available, if that option is easier to budget.  Sponsor one or more – the 2020 DC Fly-In, one month of the Cashless Retail Ban interactive map, the ATMIA ATM Compliance Portal.
For more information on ATMIA advocacy activities or to arrange a Defense Fund sponsorship, contact ATMIA US & Americas Executive Director, David Tente.

Another state gets on the Cashless Ban'd Wagon

Just this week, Wisconsin has become the 8th state and the 13th jurisdiction to propose a ban on cashless retail establishments; with a total of three states where it is now law.
 Similar bills in Connecticut and Oregon failed upon adjournment of the legislative session, but are expected to be reintroduced.  However, in a surprise move recently, Massachusetts legislators introduced bills in the state House and Senate to repeal their long-standing ban of cashless retail stores.  Bill filings did not include any explanation for why this action has been taken.  They were introduced in the Joint Committee on Consumer Protection. ATMIA has contacted the bills' sponsors, as well as the Senate and House committee chairs to voice opposition and describe the impact of the measure.
No further action has been taken on either of the bills introduced in the U.S. House of Representatives.  However, ATMIA has learned that a companion bill to HR 2650 (Rep. Payne) may be introduced in the Senate.

New This Year – Sponsor the 2020 Fly-in

Our meetings on Capitol Hill for the 2020 Fly-In will be all day Wednesday, March 25th, 2020.  Participants are also encouraged to attend a strategy meeting at 5:00pm ET on Tuesday, March 24 at the Hyatt Regency, Washington, DC
A sponsorship for this event is being offered.  The sponsor logo will be included on all communications between now and the actual event, as well for all follow-up coverage.  For more information about the Fly-In event or sponsorship, contact David Tente.
Since DC hotels tend to fill up well in advance of planned arrival dates, it is recommended that anyone planning to attend reserve a room now.  There is no charge for cancellations made by March 20, 2020.

Connections

IAD Focus Group holds first meeting

The IAD Focus Group, led by U.S. Regional Board co-chair Donna Embry, was formed to discuss the impact of NextGen ATMs on independent operators.  ATMIA is interested in learning what NextGen means to IADs and their businesses, and this group will serve as representatives of the IAD community. 
Too many IADs are feeling comfortable and have little concern over the current O/S migration from Windows 7 to Windows 10   primarily because most are utilizing Windows Embedded Compact 2013, which will be with us until 2023.  The simple fact of the matter, however, is that standard support for CE ended last year and we are already in a period of extended support.  Four years ahead of its end-of-life is not too soon to begin considering what the next O/S transition will look like for retail ATMs.
The end result of this Focus Group is expected be a roadmap for how IADs can become NextGen Champions.  Members will discuss what will work best for IADs; what needs to be done; whether there are gaps in the existing blueprint; where we need to push to get results; and more.  If you have an interest shaping the transition to NextGen in the retail ATM space, contact Donna Embry or David Tente.

Upcoming committee meetings


Independent ATM Deployers (IAD) Committee

All IADs and their providers are welcome to participate in the IAD Committee, which meets bimonthly.  The next  meeting is scheduled for Wednesday, August 21 at 11:00am EDT.  Meeting invitations will be sent out a few weeks in advance.

Sponsoring Financial Institutions (SFI) Committee

The SFI Committee meets quarterly and is open to sponsor banks only.  The next  meeting is scheduled for Thursday, August 22 at 10:00am EDT.   Meeting invitations will be sent to all committee members a few weeks in advance.
Questions and requests for committee meeting invitations may be directed to David Tente

Welcome our new members

New U.S. members since the last newsletter was published:  
Upgrade to Regional Sponsor
   Bitstop, Miami, FL
was founded to provide a safe, easy and reliable way to buy bitcoin. Their mission is to empower individuals by giving them  access to purchase, store, and save digital currency. 
Financial Institution level membership
   Bank OZK, Little Rock, AR
Board level membership
   SWIPE4FREE, Long Island City, NY
Associate level membership
   ATM Boss, Bluffton, SC
   ATM's America, Spring, TX
Did You Know?  There is an upgraded membership level for banks and credit unions.  The Financial Institution Level of membership includes a seat on the regional board and free ATMIA Academy training.  Interested in becoming a U.S. Regional Board Member?  Board level membership is available to all ATMIA members.  Contact David Tente for more information on this and other membership options.
Don't Forget - if your membership is expiring soon, you can receive a 5% discount by renewing before the end of the month in which it expires.

Earn Discounts on Your Membership and Offer New Members a 20% Discount

ATMIA members can now offer friends and affiliates 20% off membership AND earn up to $250 USD in discount on their next membership as part of ATMIA’s new Membership Referral Program. Each referral is worth $50 USD. 
“To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site,” says Amber Howell, ATMIA Membership & Social Media Manager. 
To learn more, contact Amber Howell.

Visibility

 ATMIA U.S. annual conference update - Houston 2020 

Plan now to join your industry colleagues February 11-13, 2020 at the Hilton Americas in Houston, TX.  Our theme of “Launching the ATM Industry into a New Era” will have us focused on the industry’s Next-Gen ATMs initiative and a world of exciting new capabilities in the self-service channel.
This is the largest ATM-focused event in the world and an opportunity to network with colleagues and professionals from all sectors of the industry.  ATMIA’s U.S. conference is expected to draw more than 1,200 attendees, including international delegates from more than 25 different countries – giving it a truly global perspective.
The Call for Speakers has now ended.  Conference staff is reviewing speaking proposals and will begin notifying selected speakers shortly.  This process does take at least one month to complete.  
If are considering participation as an exhibitor or sponsor, act quickly in order to have as many options as possible.  Many of the sponsorship opportunities and more than half the exhibit hall are already committed.
For more information about the ATMIA U.S. annual conference contact Dana Benson.

The ATM Industry Career Center 

Here are the facts.  The new ATM Industry Career Center is an industry-specific recruiting tool.  Employers and job seekers can connect through a robust web-based community.  Employers  manage your jobs and candidates.  Job-seekers  manage your opportunities and privacy.
The Career Center has now logged nearly 14,000 page views.  Attracted nearly 3,000 new visitors.  And generated more than 111 job applications from 155 registered job seekers.  Don't miss the opportunity to find exactly what you are looking for.
From now through the end of August, all employers can purchase two 30-day job postings for the price of one.

For more information, contact U.S executive director, David Tente, or global director of finance and member services, Sharon Lane.

Sponsor the U.S. Newsletter

Want to put your product or service in the spotlight  for nearly 5,000 ATM industry professionals?
Sponsorship includes:
  • Logo and website link in newsletter top box, right column
  • Ad supplied by sponsor and sized to 420 x 200 pixels
Sponsor the U.S. Newsletter for a month, a quarter, or a full year.  Contact Sharon Lane or David Tente for more information.

New Work Group forming

ATMIA is standing up a Software Packaging and Distribution Work Group.  It grew from requests by several members to address the growing challenges involved with bundling/packaging software updates and distributing them to sometimes far-flung fleets of ATMs.  The delivery vehicle of choice is typically a USB stick, which can create logistical and management pitfalls for fleets of any size.
The group is having its first regular meeting this week.  Participation is open to both financial institution and independent ATM deployers, as well as manufacturers, service providers, and any organization involved in software maintenance processes.
ATMIA members interested in joining the group should contact David Tente for more information.

Membership Benefit Reminder

There are so many benefits to ATMIA membership, it's easy to lose track of them all.  Watch the Newsletter each month for reminders about one of those membership benefits and tips about how to take advantage of it. 
ATM Tube
Welcome to ATMIA’s ATM tube where our members can upload and view videos on industry-related topics. This is our own industry space for enjoying videos about all things ATM in a focused way without distractions. Please
share your industry videos!
Newsletter Sponsor

August Member

of the Month


King Computer is a trusted equipment and services provider to Financial Institutions across the Southeastern US and beyond.  Established in 1984, King Computer's mission is to provide customers with technology solutions to accomplish their goals in the most cost-effective means possible; while continuing to innovate and provide the best value, year-after-year. They recognize and understand that, for many Financial Institutions and their customers, brand loyalty often begins at the ATM.  King Computer joined ATMIA in 2010 and is based in Norcross, GA.

Showcase your ATMs on our ATM locator page!

The Withdraw Cash Wednesday social media campaign is in full swing. Last year was a good start, but the best is yet to come as Withdraw Cash Wednesday builds momentum in 2018 and into the future. We need your help to make this a success, so:
  1. Join the Campaign!
  2. Become a Sponsor.
  3. Order Decals and Signage.
  4. Spread the Word
  5. Volunteer your time to the campaign
To learn how you can help, visit our website
https://bankcustomerexperience.com/?utm_source=ATMIA&utm_medium=email&utm_campaign=newsletter-banner
United States Regional Sponsors Global Sponsors
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