July, 2019 issue
July, 2019 issue

Visibility

CNBC shoots another segment with ATMIA 

This follow-up piece to their feature last year on preventing ATM skimming is due out toward the end of July.  CNBC sent a remote crew out to my office to record the interview.
The questions focused on cyber crimes and new types of attacks the industry is now dealing with.  There have been a number of recent reports about a spurt of successful man-in-the-middle attacks.  Later this month, we expect to have results from the 2019 ATMIA Fraud Survey.  Preliminary numbers indicate that fraud trends are about the same as last year, but physical attacks are increasing.

Another hot topic for many is the dearth of information available on current crime activity.  Access to data on criminal activity would provide better opportunities to be proactive about preventing similar attacks.  ATMIA ASA  committee groups have begun to  explore options for creating a system that would allow operators to share information.  "Stay tuned for more details . . ."

David Tente
Best regards to all, 
David
Feel free to reach ATMIA USA executive director David Tente by email at david.tente@atmia.com or telephone +1.407.833.7906.

 ATMIA U.S. annual conference update - Houston 2020 

Plan now to join your industry colleagues February 11-13, 2020 at the Hilton Americas in Houston, TX.  Our theme of “Launching the ATM Industry into a New Era” will have us focused on the industry’s Next-Gen ATMs initiative and a world of exciting new capabilities in the self-service channel.
This is the largest ATM-focused event in the world and an opportunity to network with colleagues and professionals from all sectors of the industry.  ATMIA’s U.S. conference is expected to draw more than 1,200 attendees, including international delegates from more than 25 different countries – giving it a truly global perspective.
The Call for Speakers has now ended.  Conference staff will begin reviewing speaking proposals as early as next week.  This process does take at least one month to complete.  Speaker are typically notified as their proposals are selected.
If are considering participation as an exhibitor or sponsor, act quickly in order to have as many options as possible.  Many of the sponsorship opportunities and more than half the exhibit hall are already committed.
For more information about the ATMIA U.S. annual conference contact Dana Benson.

The ATM Industry Career Center 

Here are the facts.  The new ATM Industry Career Center is an industry-specific recruiting tool.  Employers and job seekers can connect through a robust web-based community.  Employers  manage your jobs and candidates.  Job-seekers  manage your opportunities and privacy.
The Career Center has now logged over 13,000 page views.  Attracted nearly 2,700 new visitors.  And generated more than 100 job applications from 140 registered job seekers.  Don't miss the opportunity to find exactly what you are looking for.
From now through the end of August, all employers can purchase two 30-day job postings for the price of one.

For more information, contact U.S executive director, David Tente, or global director of finance and member services, Sharon Lane.

Education

Download the Theoretical Cyber Risk Register

In an online survey recently conducted by ATMIA, most respondents viewed cyber attacks as the biggest threat to the future of ATMs, well above the war on cash and competing payment technologies. Which certainly illustrates that cyber security is top of mind for everyone in our industry, even for those not responsible for ATM security. 

This manual represents the first example in our industry’s history of a proactive tool for anticipating future threats in order to be prepared for them. It is aimed at being an antidote to future shock in the ATM industry by highlighting the likely threats which could migrate from other channels into the ATM channel simply because they are possible. 

Global ATM security expert Douglas Russell, assisted by other industry experts he interviewed, has compiled this ground-breaking theoretical risk register to empower us to think ahead and be technologically prepared for any eventuality. The manual first lists and categorizes future risks and assesses the likelihood of each type of attack migrating to the ATM channel. It could be using electromagnetic pulses (EMPs) or radio frequency (RF) jamming devices, or it could be using laser and other light attacks or just malware. 

But the manual doesn’t leave it there. The reason for collating and describing all these categories of future attack is to give the industry a radar screen for monitoring potential and actual migrations of these methods and technologies into our space.

ATMIA members can download this and other industry Best Practices from the ATMIA website.  

Sponsor the U.S. Newsletter

Want to put your product or service in the spotlight  for nearly 5,000 ATM industry professionals?
Sponsorship includes:
  • Logo and website link in newsletter top box, right column
  • Ad supplied by sponsor and sized to 420 x 200 pixels
Sponsor the U.S. Newsletter for a month, a quarter, or a full year.  Contact Sharon Lane or David Tente for more information.

Advocacy

New This Year – Sponsor the 2020 Fly-in

Our meetings on Capitol Hill for the 2020 Fly-In will be all day Wednesday, March 25th, 2020.  Participants are also encouraged to attend a strategy meeting at 5:00pm ET on Tuesday, March 24 at the Hyatt Regency, Washington, DC
A sponsorship for this event is being offered.  The sponsor logo will be included on all communications between now and the actual event, as well for all follow-up coverage.  For more information about the Fly-In event or sponsorship, contact David Tente.
Since DC hotels tend to fill up well in advance of planned arrival dates, it is recommended that anyone planning to attend reserve a room now.  There is no charge for cancellations made by March 20, 2020.

Regulator meetings highlight bank account closure issues

Past bank account closures involved cash settlement accounts held by IADs; almost exclusively.  In recent months, however, we are seeing a growing number of ordinary business operating accounts – payroll, loan payments, operating expenses, etc. – also being closed.  In some cases, this new trend is even impacting ATM businesses that outsource all their cash services, which means that they don’t even have a cash settlement account.
Another area of concern was highlighted by ATMIA’s 2019 Cash Settlement Account Closure Surveywhich found that respondent IADs were often told that they are classified as an MSB (Money Services Business) – a type of business the prospective bank does not accept.  Of those who were given a reason for their account closure, that was the most common – 29% of respondents.  However, owning/operating an ATM clearly falls outside of the FinCEN/FDIC definition of an MSB.
ATMIA USA executive director, David Tente, and EFTA president and CEO, Kurt Helwig, met with the OCC, FDIC, and CFPB to discuss these issues on June 13th.  These three agencies, along with the NCUA (National Credit Union Administration) are the primary contributors to the FFIEC Bank Examination Manual.  
To download a copy of the full report, visit the ATMIA USA region home page and click on the article link.

A new ban on cashless retail establishments, and a proposal to repeal an old one

Rhode Island became the third state to pass a law banning cashless retail establishments.  The proposal moved rather quickly through the legislative process and was signed by the Governor on June 28th. It became effective immediately and specifically excludes online purchases.  Similar bills in Connecticut and Oregon failed upon adjournment of the legislative session, but are expected to be reintroduced.
In a surprise move this week, Massachusetts legislators introduced bills in the state House and Senate to repeal their long-standing ban of cashless retail stores.  Bill filings did not include any explanation for why this action has been taken.  They were introduced in the Joint Committee on Consumer Protection.  ATMIA has contacted the bills' sponsors, as well as the Senate and House committee chairs to voice opposition and describe the impact of the measure.
No further action has been taken on either of the bills introduced in the U.S. House of Representatives.

Did you miss the last EFTA legislative & regulatory call?

All ATMIA members are welcome to join the monthly EFTA legislative and regulatory call.  A notice of the call is generally sent out a week or two in advance.
Calls are recorded for those not able to dial in at the prescribed time.  To listen to the most recent call, login to your ATMIA account and go to the Regulatory Monitoring page for the U.S.  Scroll down until you see the EFTA logo and make note of the dial-in information.
Anyone with questions about ATMIA USA advocacy efforts may contact David Tente

The Cash Repository

The Cash Repository is your source for a wide range of current data and information about the global role of cash in society, from a variety of sources.
Recent Articles & Resources

Connections

New Work Group forming

ATMIA is standing up a Software Packaging and Distribution Work Group.  It grew from requests by several members to address the growing challenges involved with bundling/packaging software updates and distributing them to sometimes far-flung fleets of ATMs.  The delivery vehicle of choice is typically a USB stick, which can create logistical and management pitfalls for fleets of any size.
The group is still in the process of being organized.  Participation is open to both financial institution and independent ATM deployers, as well as manufacturers, service providers, and any organization involved in software maintenance processes.
ATMIA members interested in joining the group should contact David Tente for more information.

Upcoming committee meetings


U.S. Regional Board

The U.S. Regional Board meets quarterly to discuss important issues, committee activities, and the financial health of the chapter. The next  meeting is scheduled for Wednesday, August 14 at 11:00am and is open to all U.S. board-level members.   

Independent ATM Deployers (IAD) Committee

All IADs and their providers are welcome to participate in the IAD Committee, which meets bimonthly.  The next  meeting is scheduled for Wednesday, August 21 at 11:00am EDT.  Meeting invitations will be sent out a few weeks in advance.

Sponsoring Financial Institutions (SFI) Committee

The SFI Committee meets quarterly and is open to sponsor banks only.  The next  meeting is scheduled for Thursday, August 22 at 10:00am EDT.   Meeting invitations will be sent to all committee members a few weeks in advance.
Questions and requests for committee meeting invitations may be directed to David Tente

Welcome our new members

New U.S. members since the last newsletter was published:  
Board level membership
   Sharenet, Lancaster, PA
Associate level membership
   Vault Logic, Inc, Sheridan, WY
Did You Know?  There is an upgraded membership level for banks and credit unions.  The Financial Institution Level of membership includes a seat on the regional board and free ATMIA Academy training.  Interested in becoming a U.S. Regional Board Member?  Board level membership is available to all ATMIA members.  Contact David Tente for more information on this and other membership options.
Don't Forget - if your membership is expiring soon, you can receive a 5% discount by renewing before the end of the month in which it expires.

Membership Benefit Reminder

There are so many benefits to ATMIA membership, it's easy to lose track of them all.  Watch the Newsletter each month for reminders about one of those membership benefits and tips about how to take advantage of it.
Member of the month profile
Your company can be handpicked as member of the month for your region. Your profile will be posted on the ATMIA website as well as mentioned in the Regional newsletter. Questions can be directed to your regional Executive Director.

Earn Discounts on Your Membership and Offer New Members a 20% Discount

ATMIA members can now offer friends and affiliates 20% off membership AND earn up to $250 USD in discount on their next membership as part of ATMIA’s new Membership Referral Program. Each referral is worth $50 USD. 
“To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site,” says Amber Howell, ATMIA Membership & Social Media Manager. 
To learn more, contact Amber Howell.
Newsletter Sponsor

July Member

of the Month


The NYCE Payments Network has been an ATMIA member for nearly 20 years, and more recently a U.S. Regional Sponsor.  They are an FIS™ company, helping their clients grow with innovative new products and strategic alliances that enable them to capitalize on the efficiency, consumer convenience and security of electronic real-time payments. The NYCE Network provides consumers with secure, real-time access to their money, offering hundreds of thousands of ATM locations and millions of point-of-sale locations nationwide. NYCE also offers innovative Internet purchase, mobile banking and mobile payments services. Headquartered in Secaucus, N.J., NYCE Payments Network, LLC, is a wholly owned subsidiary of FIS (NYSE:FIS).

Showcase your ATMs on our ATM locator page!

The Withdraw Cash Wednesday social media campaign is in full swing. Last year was a good start, but the best is yet to come as Withdraw Cash Wednesday builds momentum in 2018 and into the future. We need your help to make this a success, so:
  1. Join the Campaign!
  2. Become a Sponsor.
  3. Order Decals and Signage.
  4. Spread the Word
  5. Volunteer your time to the campaign
To learn how you can help, visit our website
https://bankcustomerexperience.com/?utm_source=ATMIA&utm_medium=email&utm_campaign=newsletter-banner
United States Regional Sponsors Global Sponsors
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