September 2019 edition
September 2019 edition


Call for Speakers issued for first U.S. security conference

ATMIA and ASA (the ATM Security Association) will host a new security event for the ATM industry.
Join us next June in Minneapolis, MN for the very first ATMIA USA Security Conference, focusing on a broad range of security topics impacting the ATM channel.  Although the program will primarily address U.S. market concerns, many new forms of attacks are “beta-tested” by criminals in other countries – which is why we will also incorporate emerging threats into the program, wherever they might be across the globe.
Speaking proposals are now​​​​​​​ being accepted for the 2020 ATMIA USA Security Conference, June 9-11, 2020, at the Hilton Minneapolis, Minneapolis, MN.  Share your expertise, case studies, and experiences with industry colleagues, law enforcement, and ATM operators from across the country.  Sessions may take the form of a sole presenter, a joint presentation, or panel discussion.
All confirmed speakers will​​​​​​​​​​​​​​ receive a complimentary full registration to the conference.  In addition, speakers and their organizations benefit from significant exposure at the two-day event, in conference materials, and event marketing.
All proposals will be reviewed by our Speaker Committee, which will work with ATMIA staff to select the most interesting and appropriate content for the conference.
Please respond by completing the proposal form no later than October 15, 2019. 
David Tente
Best regards to all, 
Feel free to reach ATMIA USA executive director David Tente by email at or telephone +1.407.833.7906.

Scholarship application window closes this week 

The deadline to apply for one of the Visa sponsored ATMIA Academy scholarships is Friday of this week, September 20.
These courses are designed for ATM operators/owners doing business in regional, national and global markets. Content draws on the collective knowledge of ATMIA members, and is based on extensive research into the operating practices and procedures of ATM businesses worldwide.
There are five courses comprising complete ATM Operator responsibilities with several short, interactive and highly informative sessions.  A click and learn-at-your-own-pace approach provides flexibility to control progress through each session on your own schedule and terms.
The following are requirements for each applicant:
  • Must be employed within the ATM industry
  • Employer must be an ATMIA member in good standing
  • Must commit to completing the entire curriculum
  • Only one (1) scholarship will be awarded per organization 
Application process
Applicant must submit a letter explaining why he/she is interested in completing this program.  Letters must be less than 500 words and sent to ATMIA USA executive director, David Tente, including contact information.  Please also include the word 'scholarship' in the subject 

ASA website up and running

The new ASA (ATM Security Association) website is now up and running - completely separate from the ATMIA website.
The ASA’s mission is to “help keep ATMs as the world’s most secure financial services consumer touchpoint by providing relevant intelligence, information alerts, best practices and industry standards and solutions for the protection of ATM cassettes, and the cash inside them, in compatibility with health and safety principles and in line with the concept of taking away the reward for the criminal targeting ATMs.”
The Joint Security Council is the governing body of the ASA with elected officers chosen for a two year term.  The working groups and committees include:
•        Next Gen ATM Security Committee
•        The ATM Skimming & Card Data Compromise working group
•        The Cassette Security working group
•        The ATM Cyber, Software and Encryption Security Alliance
•        And the ATM Security Discussion Forum.
ASA will host a website in October on ATM cassette security.  Prior to that, the group will produce its first white paper which will be a general introduction to cassette security, including an infographic of the way in which we handle cassettes, cash replenishment and the cycle of ATM cassette management and protection. This general overview will then be used for deciding on more focused studies and white papers in the future.
All ATMIA members are welcome to participate in ASA committee groups.  Access to documents such as the 2019 Fraud Survey Report, best practices, and the Theoretical Risk Assessment tool do require an annual subscription.

Fraud survey results now available

ATMIA’s ATM Security Association (ASA) published the 2019 Global Fraud and Security Survey, one of the most comprehensive security reports in the ATM industry.
The percentage of respondents reporting a general increase in ATM crime rose slightly from 54% in 2017 to 58% this year, the report found.  Specific types of threats are covered in the study, including ATM skimming, PIN compromise, deposit-related fraud, cash trapping, dispenser jackpotting, transaction reversal fraud, card trapping, eavesdropping, card data malware, shimming chip card data, network packet sniffing, as well as remote and other network compromise for card data.
Members of ATMIA receive a free Executive Summary but those wishing to access the full report should consider becominASA subscribers. This will also give you access to the new Theoretical Risk Register which assesses the risks of types of attack happening in other channels and other sectors migrating to the ATM channel in the near future. In addition you will be entitled to download the full range of international security best practices for end-to-end protection of the ATM.

Membership Benefit Reminder

There are so many benefits to ATMIA membership, it's easy to lose track of them all.  Watch the Newsletter each month for reminders about one of those membership benefits and tips about how to take advantage of it. 
ATMIA provides Market Research
We invite you to our online library of resources for ATMIA members on current issues and trends in the global marketplaces of our industry. Sort through conference presentations, research papers and white papers in the Top Topics category for reading and downloading.
The purpose of this market intelligence library is to collect and display valuable, current information about our industry to enhance decision-making and strategic thinking.
Membership is required to view documents. If you are not an ATMIA member, please check out our member benefits and become a member today.

The Cash Repository

The Cash Repository is your source for a wide range of current data and information about the global role of cash in society, from a variety of sources.
Recent Articles & Resources


Sponsorship opportunities to benefit the U.S. Defense Fund

ATMIA has implemented a convenient new way to support our industry – renew your membership and contribute to advocacy efforts with one simple click.
When you receive your next membership renewal invoice, it will include a new line item at the bottom of the Transaction Details section of the invoice  An Industry Fund contribution for the U.S. has been added, in the amount equal to 25% of your membership renewal – the recommended annual contribution for U.S. advocacy efforts.
In addition to invoice renewal and direct contributions, there are other new options for supporting ATMIA advocacy.  A sponsorship for the 2020 DC Fly-in is available (more information below).  Contributors of $1,000 or more are listed as sponsors of our Stateside Associates compliance portal.  And members can sponsor our interactive Cashless Ban'd Wagon map for $1,500 per month.
For more information on ATMIA advocacy activities or to arrange a Defense Fund sponsorship, contact ATMIA US & Americas Executive Director, David Tente.

Join the Cashless Ban'd Wagon

Although there has been no movement on either cashless ban bills in the House, work is being done to create a companion bill in the Senate.  At the same time, some opposition to these efforts is emerging from a few of the electronics payments special interests. With the new bill in Wisconsin having been sponsored by Republicans, there is hope that the effort is getting some solid bipartisan traction.
Philadelphia was the first major city to pass a ban on cashless retail.  However, we are seeing attempts to weaken the ordinance during the rulemaking process.  The city wants to exempt itself from the ordinance, as well as vending machines, and different types of retailers.  A letter was filed to request a public hearing, which was to have taken place last Friday.  Written testimony was also submitted on behalf of ATMIA.
Efforts will continue to gather letters of support, acquire new sponsors, and collect data on the benefits of keeping cash as a payment option for all retail establishments.
If you are willing to reach out to your own members of Congress, please contact David Tente.

New This Year – Sponsor the 2020 Fly-in

Our meetings on Capitol Hill for the 2020 Fly-In will be all day Wednesday, March 25th, 2020.  Participants are also encouraged to attend a strategy meeting at 5:00pm ET on Tuesday, March 24 at the Hyatt Regency, Washington, DC
A sponsorship for this event is being offered.  The sponsor logo will be included on all communications between now and the actual event, as well for all follow-up coverage.  For more information about the Fly-In event or sponsorship, contact David Tente.
Since DC hotels tend to fill up well in advance of planned arrival dates, it is recommended that anyone planning to attend reserve a room now.  There is no charge for cancellations made by March 20, 2020.


IAD Focus Group holds first meeting

The IAD Focus Group, led by U.S. Regional Board co-chair Donna Embry, was formed to discuss the impact of NextGen ATMs on independent operators.  ATMIA is interested in learning what NextGen means to IADs and their businesses, and this group will serve as representatives of the IAD community. 
Too many IADs are feeling comfortable and have little concern over the current O/S migration from Windows 7 to Windows 10   primarily because most are utilizing Windows Embedded Compact 2013, which will be with us until 2023.  The simple fact of the matter, however, is that standard support for CE ended last year and we are already in a period of extended support.  Four years ahead of its end-of-life is not too soon to begin considering what the next O/S transition will look like for retail ATMs.
The end result of this Focus Group is expected be a roadmap for how IADs can become NextGen Champions.  Members will discuss what will work best for IADs; what needs to be done; whether there are gaps in the existing blueprint; where we need to push to get results; and more.  If you have an interest shaping the transition to NextGen in the retail ATM space, contact Donna Embry or David Tente.

Upcoming committee meetings

Independent ATM Deployers (IAD) Committee

All IADs and their providers are welcome to participate in the IAD Committee, which meets bimonthly.  The next  meeting is scheduled for Friday, October 23 at 11:00am EDT.  Meeting invitations will be sent out a few weeks in advance.

U.S. Regional Board

The U.S. Regional Board meets quarterly to discuss important issues, committee activities, and the financial health of the chapter. The next  meeting is scheduled for Tuesday, November 19 at 11:00am and is open to all U.S. board-level members.  This is a change from the originally scheduled date.
Questions and requests for committee meeting invitations may be directed to David Tente

New Work Group forming

ATMIA is standing up a Software Packaging and Distribution Work Group.  It grew from requests by several members to address the growing challenges involved with bundling/packaging software updates and distributing them to sometimes far-flung fleets of ATMs.  The delivery vehicle of choice is typically a USB stick, which can create logistical and management pitfalls for fleets of any size.
The group is having its first regular meeting this week.  Participation is open to both financial institution and independent ATM deployers, as well as manufacturers, service providers, and any organization involved in software maintenance processes.
ATMIA members interested in joining the group should contact David Tente for more information.

Welcome our new members

New U.S. members since the last newsletter was published:  
Associate & Small Business level memberships
   7-Eleven,Inc, Addison, TX
   Cyberarc Solutions, Inc, Whittier, CA
Did You Know?  You can upgrade your membership level at any time.  Move up to Board level for greater visibility and a stronger voice in the direction of the Region.  Interested in becoming a U.S. Regional Board Member?  A unqiue membership level for financial institutions?  Contact David Tente for more information on this and other membership options.
Don't Forget - if your membership is expiring soon, you can receive a 5% discount by renewing before the end of the month in which it expires.

Earn Discounts on Your Membership and Offer New Members a 20% Discount

ATMIA members can now offer friends and affiliates 20% off membership AND earn up to $250 USD in discount on their next membership as part of ATMIA’s new Membership Referral Program. Each referral is worth $50 USD. 
“To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site,” says Amber Howell, ATMIA Membership & Social Media Manager. 
To learn more, contact Amber Howell.


ATM outsourcing: A growing trend that takes the pressure off banks

As banks grapple with branch closures and improving customer experience, increasingly, many are outsourcing their ATM operations — handing over tasks, such cash management, system updates, compliance issues and, in some cases, even ownership to someone else.

The trend started catching on around the mid to late 1990s, Neil Scott, VP of sales at ATM Solutions told ATM Marketplace. It started with banks outsourcing ATM management at off-site locations that were difficult for them to maintain. Many banks proceeded to outsource ATMs at their island branch units, on the drive-through lane or in the parking lot. At this point, many banks now outsource their wall drive-up and walk-up units, too.

"Banks enjoy being able to, basically, get out of the ATM business," Scott said. "Outsourcing first-line maintenance and cash replenishment relieves bank employees of an enormous amount of stress."  Read more . . .
Article courtesy, Amy Castor, Contributing Editor

ATMIA at other events

ATMIA members receive a special rate of $765 for the SCTA conference, October 9 - 11 in Chicago, IL.  Use the promo code ATMIA2019.  ATMIA Executive Director, David Tente will present an update on the ATM industry - including the latest ATMIA fraud survey, cashless bans and other trending issues. 

The ATM Industry Career Center 

Here are the facts.  The new ATM Industry Career Center is an industry-specific recruiting tool.  Employers and job seekers can connect through a robust web-based community.  Employers – manage your jobs and candidates.  Job-seekers – manage your opportunities and privacy.
The Career Center has now logged nearly 15,000 page views.  Attracted more than 3,000 new visitors.  And generated 120 job applications from 168 registered job seekers.  Don't miss the opportunity to find exactly what you are looking for.
ATMIA members get industry-specific precision at about half the cost of comparable career sites - $200 for a 30-day job listing.
For more information, contact U.S executive director, David Tente, or global director of finance and member services, Sharon Lane.

A strong workshop program planned for Houston 2020 

Plan now to join your industry colleagues February 11-13, 2020 at the Hilton Americas in Houston, TX.  Our theme of “Launching the ATM Industry into a New Era” will have us focused on the industry’s Next-Gen ATMs initiative and a world of exciting new capabilities in the self-service channel.
The conference program again begins with an exceptionally strong program of workshops onTuesday, ahead of the Opening Reception.  Although details are still in the planning stages, attendees can attend of four 3-hour workshops covering:
  • Planning for and implementing NetGen ATMs
  • The role of the ATM in the Bitcoin and crypto-currency market
  • Branch transformation and customer experience
  • ATM
This is the largest ATM-focused event in the world and an opportunity to network with colleagues and professionals from all sectors of the industry.  ATMIA’s U.S. conference is expected to draw more than 1,200 attendees, including international delegates from more than 25 different countries – giving it a truly global perspective.
It may be only September, but the exhibit hall is getting close to being sold out.  So if you are considering participation as an exhibitor or sponsor, act quickly in order to have as many options as possible.  
For more information about the ATMIA U.S. annual conference contact Dana Benson.

Sponsor the U.S. Newsletter

Want to put your product or service in the spotlight  for nearly 5,000 ATM industry professionals?
Sponsorship includes:
  • Logo and website link in newsletter top box, right column
  • Ad supplied by sponsor and sized to 420 x 200 pixels
Sponsor the U.S. Newsletter for a month, a quarter, or a full year.  Contact Sharon Lane or David Tente for more information.
Newsletter Sponsor

September Member

of the Month

Lockmasters offers products for the Government and Industrial Security professional, Automotive Locksmith, General Locksmith, Safe Lock, Safe Deposit Lock and Tools to enhance your shopping experience. They also offer a full line of training seminars available year around. Safe Lock Seminars include Safe Deposit Box Lock Servicing, Electronic Safe Lock Servicing, and Mechanical Safe Lock Servicing. Professional courses include GSA, SCIF and advanced security training. Custom training for LaGard Electronic Lock Certification and Combination Lock Manipulation can be arranged by their expert staff.  Lockmasters has been a loyal ATMIA member since 2010.
Lockmasters Marketing Mgr, Ricki Keaton, also responded to a few of our questions and provided the following quote:
"As an ATM Lock and tool provider the relationships created as a member of ATMIA have been extremely beneficial in building that segment of our business."  
What is the key value you and your company want to get out of ATMIA in the year ahead?
Continued industry connections to stay current with the needs of the ATM market place. 
What does your firm feel is the key benefit of your ATMIA Membership?
The partnerships built by attending ATMIA conferences and events.

Showcase your ATMs on our ATM locator page!

The Withdraw Cash Wednesday social media campaign is in full swing. Last year was a good start, but the best is yet to come as Withdraw Cash Wednesday builds momentum in 2018 and into the future. We need your help to make this a success, so:
  1. Join the Campaign!
  2. Become a Sponsor.
  3. Order Decals and Signage.
  4. Spread the Word
  5. Volunteer your time to the campaign
To learn how you can help, visit our website
United States Regional Sponsors Global Sponsors
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