ATMIA Africa September Newsletter 2019
ATMIA Africa September Newsletter 2019
Dear Member,

Welcome to the September edition of our Africa newsletter.

We will be hosting our next Regional Steering Committee call next month which we will be sending more details on soon.

Kind regards, 

Andrew Dean
Executive Director, Middle East 
C: +27(0)82 577.9921
P: +27(0)21 712.6604
News Update: Biometrics adoption and innovation hets up around the world
ATM manufacturers continue to refine the biometric technology in their devices and to add new forms of biometric identification to their products in their quest to improve security, accuracy and ease of use for the end-customer.
Market researchers pinpoint this trend as one factor that will help to spur the biometrics market to compounded annual growth of more than 18% through to 2025. 
Fiserv, the global provider of payments and financial services technology solutions, is one example of a vendor using palm vein identification as an alternative to fingerprint identification.
The company recently launched an Interactive Branch Kiosk that integrates with its Verifast palm vein identification solution to provide simple and secure biometric authentication.
Industry observers say that palm vein technology is even more accurate and reliable than identifying a user by their fingerprints. Palm vein patterns are unique to each person; what’s more, accuracy in scanning the palm is not affected by ageing or by external injuries on the palm.  However, a biometric palm scanner can be expensive in comparison to a biometric fingerprint scanner.
Use of facial recognition is also starting to enter the mainstream. Japan’s Seven Bank is replacing its existing ATMs with the new ones from NEC that feature facial recognition authentication. Incorporating advances in biometrics, artificial intelligence, and the Internet of Things, the NEC ATM uses face recognition for identity verification and QR codes for settlement. 
CaixaBank in Spain and E. SUN Commercial Bank in Taiwan are other examples of banks that have announced limited deployments of facial recognition ATMs this year. However, the Seven Bank rollout is especially aggressive since the institution plans to replace all its ATMs in Tokyo with the new models by 2020 and all ATMs nationwide by the end of 2024.
Member of the month, Gunnebo, discusses their experiences with ATMIA 
We spoke to Walter Kling, Business Development Manager: ATM Safes, about their relationship with ATMIA:
What do you think about ATMIA? Why did you join?
  • Promote ATM convenience, growth and usage worldwide
  • Protect the ATM industry’s assets, interests, good name and public trust
  • Provide education, best practices, political voice and networking opportunities for member organisations.
  • As part of our business is within this Industry/field we have become am member.
What is the key value you and your company want to get out of ATMIA in the year ahead?
  • Bearing in mind the escalation and severity of attacks on ATM machines in many countries over the past few years, Gunnebo is seeking to promote the adoption of essential physical security protection of ATM machines. ATMIA is a key ally in this work. 
What does your company feel are the key benefits of your ATMIA Membership?
  • ATMIA looks after the interests of our industry and is a channel to share knowledge and promote new ideas. Gunnebo’s physical security experts across the world benefit from keeping abreast of industry news and developments through their membership. The relationships we forge with colleagues from other companies and organisations through ATMIA make a valuable contribution to strengthening Gunnebo’s business. 
Do you attend our events?
  • Where of interest, Gunnebo’s experts seek to contribute to ATMIA events and to raise our company’s profile within the global ATM community.
How would you sum up in one sentence the value to your organisation of belonging to ATMIA?
  • Being part of a community that represents the bulk of companies and organisations active in our industry and seeks to defend our interests.
Would you suggest anything that could possibly make the membership even more beneficial to you?
  • Get opportunities to present about essential physical security for ATM's at ATMIA events.
Join the Future-Proofing of the ATM Industry

Over 275 companies have joined ATMIA’s Consortium for Next Gen ATMs which is developing a new API App model for future ATMs, including over 55 banks and financial institutions and the top IADs in the world.

It is free to join this global movement – simply email me at to become part of this critical exercise to ensure our technologies stay relevant for the next generation.

There is a next gen business case toolkit which identifies 22 cost-saving opportunities through embracing next gen architecture, 14 ways of improving revenue and 8 ways to build brand value. It enables a company to calculate potential Return on Investment depending on which sector of the industry you are in.

Please see the toolkit, a list of participating companies, best practices and so much more at the
next gen portal.

Read the Ten Talking Points and join us today!

This project will shape the future in many ways creating a relevant and popular ATM for a new generation of consumers.

ATMIA Announces Member Referral Program

Have you ever referred a company to ATMIA for resources or more information on a subject, suggested someone attend an ATMIA conference, or even recommended they join the association? If you are shaking your head, we have a deal for you!

Now ATMIA member companies can earn a $50 USD discount on their membership renewal for each referral. In addition, the company joining will receive a 20% discount on their membership. 

To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site.

To learn more, contact
Erika Navarrete, Membership Manager, Emerging Markets.

October 24th at 8:00 AM CDT
ATM outsourcing: A growing trend that takes the pressure off banks

Contributing Editor: Amy Castor,
As banks grapple with branch closures and improving customer experience, increasingly, many are outsourcing their ATM operations — handing over tasks, such cash management, system updates, compliance issues and, in some cases, even ownership to someone else.
Read more here.

ATM Industry News and Items of Interest


GCB Bank Limited has been voted the Best Bank in Ghana in Anti-Money Laundering (AML) Compliance.

The Board of Directors of Zenith Bank Plc has approved the appointment of Mr. Henry Oroh as Executive Director of the bank. The appointment is consistent with the bank’s tradition and succession strategy of grooming leaders from within.


Ecobank Transnational Incorporated (“ETI”) ( announces that IFC and the funds managed by the IFC Asset Management Company (“AMC”) have completed the sale of their c.14.1 percent stake in ETI to Arise B.V. (“Arise”). Accordingly, Arise has become a shareholder of reference in ETI with a c.14.1 percent stake.


Formerly the head of operations and technology for Australia and New Zealand, Tassell will relocate to London for the new role, reporting to Stuart Riley, head of ICG O&T. 

Send us your News, Comments, and Feedback

Andrew Dean is Executive Director for ATMIA Middle East. He's available to help you and your business navigate all things ATM.

Feel free to reach Andrew by email at or telephone +27 (0) 82 577.9921 Mobile or +27 (0) 21 712.6604 Office.
Member of the Month: GUNNEBO
Gunnebo is a global provider of security solutions, with a core offering that focusses on four business units: Safe Storage, Cash Management, Entrance Control and Integrated Security. 
The Safe Storage business unit of Gunnebo deserves a special mention. The mission of Safe Storage is to protect valued items from burglary, fire and explosion, as well as securing regulatory compliance to provide peace of mind at home and at work.
A wide range of safe storage products is available under the Gunnebo brand, from classic vault doors and safes with brands such as Chubbsafes and Hamilton, to fireproof filing cabinets and sophisticated electronic locks. The range includes mechanical and automated safe deposit lockers, the latter marketed as SafeStore Auto.
Gunnebo’s range also includes high security server cabinets (Secure-IT) that protect sensitive IT equipment not only against intrusion, manipulation and wilful damage, but also from Tempest intelligence gathering and aggressive high energy electromagnetic pulse attacks.
Gunnebo is a pioneer of new technology and strives to be the number one protector of valuables through industry-leading innovation.
Gunnebo pride themselves on the high level of certification achieved by their products and the seriousness with which they address the issues posed by certification around the planet.
ATMIA Academy
ATM Certification:
  • Operator
  • Balancing Clerk
  • Custodian
  • Field Controller
  • Operations Manager
  • Customer Service Rep.
Other Valuable Courses:
  • ATM Security
  • Value-Added Services
Register Now!

ATMIA Member Benefits:

Member to Member introductions

Connecting with ATMIA members is easy with our member to member introduction service. 

Sign into your account on the ATMIA website home page. Then go to the Member Directory and search for new contacts by keyword, company type, country or region. Full contact and other pertinent information is displayed for each ATMIA member. 

Simply click the Request Introduction button to email a personalized message with your contact information. Recipients will know that ATMIA sanctioned your outreach.

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