ATMIA Africa April Newsletter 2019
ATMIA Africa April Newsletter 2019
Dear Member,

Join us for the 2019 ATMIA Middle East Conference!

On the 25th and 26th of June ATMIA will be hosting the ATMIA Middle East 2019 ConferenceFuture of ATMs & Payments Middle East & Beyond

Join the only global association for the ATM industry at the meeting point of East and West, North and South to look into the future of banking with thought leaders and seasoned experts of the industry.

Ensure you are up to speed with the latest developments and trends such as:
  • Branch transformation and the changing role of ATMs and digital channels
  • New security and identity authentication strategies for ATM
  • Evolving ATM, IAD and cash usage trends
  • Future-proofing ATMs in the context of open banking and mobile adoption
  • ATMs in the cloud and best practices for ATM management and monitoring
For the past 20 years ATMIA events have been the safe space for banks, independents, network processors vendors, suppliers and service-providers to come together for industry summits. Join these industry stakeholders and ATMIA, a global industry leader, for a not-to-be-missed Middle Eastern banking event, focused on evolving technology, Next Gen ATMs, software migrations, payments innovations, ATM security and on-going cash demand and distribution.

The conference will be held at the Shangri-La Hotel, Dubai UAE, on the 25th and 26th of June
We look forward to seeing you there! 
Kind regards,

Andrew Dean
Executive Director, Middle East 
C: +27(0)82 577.9921
P: +27(0)21 712.6604

News Update: Financial Inclusion in Africa 
Nigeria is putting renewed attention into promoting financial inclusion across the country as the Central Bank of Nigeria is set to review the Payments Service Vision (PSV) 2020. 

The objective of the PSV is to provide a sound regulatory framework that supports innovation, protects consumers, and promotes financial stability. First introduced in 2007 and updated in 2013, the renewed strategy will be the PSV 2030 and will address the developments that have been made since the inception of the previous directive. 

According to data provided by the Nigeria Interbank Settlement System (NIBSS), ATM transactions have grown over 196% between 2013 and 2018, while point of sale transactions rose 3076% and online electronic transfers increased by 2440% over the same period. 

Recent data from NIBSS also shows that 1.9m bank accounts were opened in Nigeria in the first quarter of this year. 

A recent report form the Central Bank also shows that overall financial inclusion has increased in Nigeria, from 58.4% in 2016 to 63.2% in 2018. 

Meanwhile in East Africa, a new report from the Alliance for Financial Inclusion (AFI) shows that Kenya and Rwanda have the highest levs of financial inclusion in the region. Close to 90 per cent of adults in the two countries have access to both formal and informal financial services. 

According to the report, some of the key drivers of financial inclusion in the region include the use of cooperative agencies; expansion of bank and microfinance institution (MFI) branches; the rise of agency banking; and modernization of financial services such as mobile banking, automated teller machines (ATMs) and mobile money.

This shows that financial inclusion is making good progress across Africa and financial service will continue to mature accordingly. 

Regional Steering Committee Call
All ATMIA members are invited to the next conference call of our Regional Steering Committee for 2019. 
This call will be taking place on the 15th of May at 11:00am South Africa Standard Time. This call is a great way to keep up to date with industry news and trends, connect with other people in the industry, and raise questions or start industry discussions. 
Please let me know if you are interested in attending so I can forward you the agenda and send you a meeting invitation with dial-in details.


Over 200 companies have joined ATMIA’s Consortium for Next Gen ATMs which is developing a new API App model for future ATMs, including over 55 banks and financial institutions and the top IADs in the world.

It is free to join this global movement – simply email me at to become part of this critical exercise to ensure our technologies stay relevant for the next generation.

There is a next gen business case toolkit which identifies 22 cost-saving opportunities through embracing next gen architecture, 14 ways of improving revenue and 8 ways to build brand value. It enables a company to calculate potential Return on Investment depending on which sector of the industry you are in.

Please see the toolkit, a list of participating companies, best practices and so much more at the
next gen portal.

Read the Ten Talking Points and join us today!

This project will shape the future in many ways creating a relevant and popular ATM for a new generation of consumers.

Member of The Month FNB discusses their Experiences with ATMIA  

FNB is the oldest bank in South Africa, and can be traced back to the Eastern Province Bank formed in Grahamstown in 1838. Today, FNB trades as a division of FirstRand Bank Limited.

FNB is known as one of the most innovative banks in the world and prides itself on cultivating a culture of innovation and helpfulness for all its customers and employees.

We spoke to Wesley Pretorius, the Head of Self Service Delivery, about their relationship with ATMIA

1. What do you think about ATMIA? Why did you join?

ATMIA is one of the most reliable and relevant sources of trends, white papers and global information related to the ATM industry. FNB joined ATMIA to stay abreast of global trends and to have access to information that assist us with research and the formulation of our strategy for the Self Service Channel

What is the key value you and your company want to get out of ATMIA in the year ahead?  

Two macro trends are of interest to FNB at the moment. The outsourcing of ATMs as well as the next generation architecture and Windows 10. These are the two things that will reshape the ATM landscape so we are interested in information on how other ATM deployers are looking at this and how the industry will respond and formulate their strategy.
3. What does your company feel are the key benefits of your ATMIA Membership?
Getting access to information related to our industry that we would otherwise not be able to source. Webinars and white papers are incredibly valuable to use within our own organization and to create awareness to stakeholders. The conferences also provide a great networking opportunity and allow us to understand how other financial institutions deal with the various issues and trends in the self service space
4. Do you attend our events? Exposition in South Africa
Yes on an annual basis - we have attended local as well as international ATMIA events

5. How would you sum up in one sentence the value to your organisation of belonging to ATMIA? 

To stay abreast of current trends and to get access to industry research and trends of the self service industry.

6. Would you suggest anything that could possibly make the membership even more beneficial to you? 
ATMIA does cover the MEA region in the information that is shared with us, but what would be very beneficial is to get a report that covers South Africa and neighboring countries specifically. South Africa tends to have very different challenges, trends and innovations to that of the greater Africa. It would be interesting to see ATM trends of banks in South Africa especially related to deployment and functionality and architecture, as that does sometimes differ vastly compared to Africa, MEA and the rest of the world.

Interested in Joining ATMIA – please contact Erika Navarrete, Membership Manager, Europe and Emerging Markets (+44.1322.339.273 or
ATMIA Announces Member Referral Program

Have you ever referred a company to ATMIA for resources or more information on a subject, suggested someone attend an ATMIA conference, or even recommended they join the association? If you are shaking your head, we have a deal for you!

Now ATMIA member companies can earn a $50 USD discount on their membership renewal for each referral. In addition, the company joining will receive a 20% discount on their membership. Limit five discounts ($250 USD) per company, per year.

To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site.

To learn more, contact
Sharon Lane, Global Director, Finance & Member Services. 

ATM Industry News and Items of Interest


Fifty-one percent owned by Emirates NBD, Network International was spun off as a separate company in 2015 in a deal which saw Warburg Pincus and General Atlantic pick up the remaining 49% minority ownership.


Amazon Web Services, Inc. (AWS), an company, announced that Standard Bank Group has selected AWS as its preferred cloud provider 


The company is currently advertising for a full time technical product manager as part of the Visa Fintech group at the company's Silicon Valley innovation and research hub in Plo Alto.


Standard Bank is realigning its retail and business banking delivery model to the changing needs of customers amid rapid adoption of digital banking products and services.

Send us your News, Comments, and Feedback

Andrew Dean is Executive Director for ATMIA Middle East. He's available to help you and your business navigate all things ATM.

Feel free to reach Andrew by email at or telephone +27 (0) 82 577.9921 Mobile or +27 (0) 21 712.6604 Office.

ATMIA Middle East Conference

25 - 26 June 2019 

Resister Now
Member of the Month:
First National Bank
FNB is the oldest bank in South Africa, and can be traced back to the Eastern Province Bank formed in Grahamstown in 1838. Today, FNB trades as a division of FirstRand Bank Limited.

FNB is known as one of the most innovative banks in the world and prides itself on cultivating a culture of innovation and helpfulness for all its customers and employees.

They have been a loyal member since 2013.

ATMIA Academy
ATM Certification:
  • Operator
  • Balancing Clerk
  • Custodian
  • Field Controller
  • Operations Manager
  • Customer Service Rep.
Other Valuable Courses:
  • ATM Security
  • Value-Added Services
Register Now!

ATMIA Member Benefits:

Member to Member introductions

Connecting with ATMIA members is easy with our member to member introduction service. 

Sign into your account on the ATMIA website home page. Then go to the Member Directory and search for new contacts by keyword, company type, country or region. Full contact and other pertinent information is displayed for each ATMIA member. 

Simply click the Request Introduction button to email a personalized message with your contact information. Recipients will know that ATMIA sanctioned your outreach.

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