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Duke Student Affairs
 
Dear students,
The leadership team in Student Affairs is pleased to offer a new, additional service to all undergraduate, graduate and professional students at Duke in order to enhance the resources available to students, particularly at this time when so many students are away from the Durham campus. 

Blue Devils Care builds upon current remote offerings from CAPS and Student Health and offers expanded, 24/7 mental telehealth support to all students at no cost. Beginning today, April 1, all Duke degree-seeking students now have access to Blue Devils Care.

To get started, visit BlueDevilsCare.duke.edu. Register once using your @duke.edu email address and Service Key DUKE2020—then you’ll be ready to use the service whenever you need it.

I am grateful to the Student Affairs leadership team for working throughout the past year to make this additional resource available to the student body. Find more info on this new service, and reminders on how to access current CAPS and Student Health services, below.

Take care, and be well.
Sincerely,
Mary Pat McMahon
Vice Provost/Vice President of Student Affairs

Blue Devils Care expands the network of supports currently available to students through CAPS and Student Health. Find details below on the range of services offered to all our undergraduate, graduate and professional students.

Blue Devils Care
The newest in a line of service offerings through CAPS, Blue Devils Care includes two types of remote services for students. If you're feeling overwhelmed, you will be able to talk to a licensed mental health provider directly from your device. Blue Devils Care provides on-demand mental health support and gives students a safe space to talk about anything at any time (anxiety surrounding COVID-19, relationships, sadness, isolation and loneliness, etc.).

Q. Who can use Blue Devils Care?
A. Any full or part-time degree-seeking undergraduate, graduate or professional student.
Q. What services are available?
A. There are two services available:
  • TalkNow, where you will have access to 24/7, on-demand mental health support to talk about anything, any time, including after-hours or on weekends.
  • Scheduled Counseling, where you can set up ongoing, telehealth counseling appointments with a provider will be available in the coming weeks—more info coming soon!
Q. How does it work?
A. Go to BlueDevilsCare.duke.edu. Register with your Duke email address and enter "DUKE2020" in the Service Key field. You can then choose to have a voice or video call from your device.

Q. How much does a visit cost?
A. It’s free! There is no cost to full or part-time degree-seeking undergraduate, graduate or professional students.
For other frequently asked questions, please visit BlueDevilsCare.duke.edu.

CAPS
CAPS remains open, and CAPS counselors are continuing to provide care for our students remotely through telemental health appointments. Any Duke student can talk with a CAPS counselor by calling CAPS at (919) 660-1000 between the hours of 10 a.m. and 3 p.m. ET, Monday through Friday. A CAPS receptionist will answer your call and connect you to a CAPS counselor to discuss your needs and connect you with appropriate services. 

For students residing within North Carolina, telemental health visits with a CAPS counselor are one of the possible service options that may be discussed. For students living outside of North Carolina, the CAPS counselor you speak with can help you explore treatment options in your area of residence as well as the Blue Devils Care services now available.


Student Health Services
Student Health remains open, and can connect students with any support they need, including prescription management for students. Student Health offers video/tele-health visits to students residing in North Carolina. Just call first (919-681-9355) to speak with a nurse to ensure it’s a type of visit Student Health can provide remotely. Student Health also offers support for urgent matters after-hours through UNC Healthlink; you can speak to a nurse by calling 919-966-3820.