January 2020 edition
January 2020 edition


2020 U.S. conference is just around the corner 

The ATM industry gathers in Houston this year for its premier U.S. event – and the time to prepare is quickly ticking away.  A last-minute checklist is conveniently included below:
  1. Register now!!  If you have not registered already, don't wait and pay the higher on-site rate.  Your first time attending our conference?  Look for the 'New Attendee' rate and get the same rate as our members.  If you are registering for the full conference, be sure to indicate which workshops you will be attending.
  2. Book your room.  The ATMIA room block expires on January 21st.  We can not guarantee the event rate after that date.
  3. Plan your pre-conference day.  In addition to the workshops on Tuesday, February 11th, many committee groups will be meeting (ATMIA members only).
  4. Don't miss the opening reception – a grand networking event that happens only once a year.  See you in the exhibit hall at 6:00pm to wrap up Day 1
  5. Check the online agenda or the mobile app to select the breakout sessions you want to attend.  But get to the Grand Ballroom early for the Keynote Address from retired NASA flight director, Gene Kranz – "failure is not an option".
  6. Have some fun in Houston.  You will be only steps from Toyota Center, Minute Maid Park, GreenStreet shops and Discovery Green.
  7. Stay for all of Day 3, which includes some of the best sessions of the conference.  We will welcome speakers from Cardtronics, Hyosung, Visa, the Federal Reserve, Sallie Mae, and HTx
  8. And finally, plan now to join us in Las Vegas next year at Mandalay Bay, February 3 - 5, 2021.
The biggest change you may notice in the program this year is the simplification of the "tracks" framework.  We have reduced the five topic-based tracks down to three stakeholder-based tracks – Financial Institutions, IADs/ISOs, and the ATM Industry.  All sessions for a particular track will be in the same meeting room.  So you can stake your claim to a front row seat and stay there for the day, if you so chose.
I hope to see all of you in Houston in a few weeks.  Safe travels!
David Tente
Best regards to all, 
Feel free to reach ATMIA USA executive director David Tente by email at david.tente@atmia.com or telephone +1.407.833.7906.

Get a head start on hiring for 2020

The industry's best  and brightest talent can be found on the ATM Industry Career Center – and at member pricing that is exceptionally competitive.  Post to a job board that serves one field – not several.  We are a niche job board created specifically for the ATM community, so our candidates have the specialized skills and relevant, up-to-date experience to match exactly what you’re looking for.

Employer Benefits:
  • Targeted advertising exposure
  • Easy online job listing management
  • Resume search included with job posting
  • Automatic email notifications when job seekers match YOUR criteria
  • Member discounts available

To date, the Career Center has registered 187 job seekers, attracted over 4,000 new visitors and logged over 17,000 page-views.
Intern ads are free and other postings start at only $200.  For more information, contact U.S executive director, David Tente, or global director of finance and member services, Sharon Lane

Sponsor the U.S. Newsletter

Want to put your product or service in the spotlight  for nearly 5,000 ATM industry professionals?
Sponsorship includes:
  • Logo and website link in newsletter top box, right column
  • Ad supplied by sponsor and sized to 420 x 200 pixels
Sponsor the U.S. Newsletter for a month, a quarter, or a full year.  Contact Sharon Lane or David Tente for more information.


Secret Service and NCFTA track U.S. skimming activity

This skimmer activity "heat map" was created by the NCFTA (National Cyber-Forensics Training Alliance) and provided to ATMIA by the U.S. Secret Service.  It represents reported skimming incidents for Q4 2019.  Although 95% of those incidents involved fuel pumps, 46% resulted in cash outs.
ATMIA was invited to participate in ‘Skimming 2.0’ this past November, hosted by the U.S. Secret Service and including law enforcement from across the country.  This was the second such event, designed to address the many different aspects of card skimming, emerging technologies, and efforts to take down the organized crime groups that are often responsible for larger losses.  ATMIA members participating included Diebold Nixdorf, Citibanamex, Cyttek, and Cardtronics.
The information presented at these meetings is particularly valuable in that details about recent ATM crime are very hard to come by.  For example, a Cuban crew based in S Florida had been operating as far north as New York and as far West as Utah.  Cards were being skimmed primarily at fuel pumps, then encoded “on-the-fly” and used to withdraw cash from ATMs.  Lots of assistance from operators and cooperation from different law enforcement agencies was invaluable in tracking down the crew.  

First appointment already booked for the 2020 DC Fly-in

Our meetings on Capitol Hill for the 2020 Fly-In will be all day Wednesday, March 25th, 2020 – and start in the office of Senator Kevin Cramer.  ATMIA U.S. Executive Director, David Tente, reached out to Senator Cramer's office, offering ATMIA's support for both the No Red No Blue Banks Act and the Freedom Financing Act, which are intended, in part, to finally eliminate the lingering impact of "Operation Choke Point". 
Participants are also encouraged to attend a strategy meeting at 5:00pm ET on Tuesday, March 24 at the Hyatt Regency, Washington, DC.  Since DC hotels tend to fill up well in advance of planned arrival dates, it is recommended that anyone planning to attend reserve a room now.  There is typically no charge for cancellations made by March 20, 2020.
A sponsorship for this event is being offered.  The sponsor logo will be included on all communications between now and the actual event, as well as for all follow-up coverage.  For more information about the Fly-In event or sponsorship, contact David Tente.

Cashless ban updates

The State of New Hampshire started off the 2020 legislative session by introducing a new measure that would require retail sellers to accept cash payments for in-person transactions.  It was pre-filed so as to have it introduced on the first day of the new session.  This is HB 1589, sponsored by Representative Charlie St Clair (D).
On Oct. 7, the West Hollywood City Council voted unanimously to require businesses with a physical location in the city to accept cash as a form of payment. The vote was part of the council’s consent calendar.
According the ordinance, “cashless payments can be prohibitive for people who are underbanked or unbanked and who do not have access to a debit or credit card or mobile device payment methods.” People of color are more likely to be underbanked or unbanked, the ordinance said, for reasons ranging from poor credit history to language barriers and those living paycheck to paycheck.
At the Federal level, ATMIA continues to support the bill introduced last May in the House of Representatives by Congressman Donald Payne and referred to the House Financial Services Committee. Although the bill now has 17 co-sponsors, including 5 Republicans, ATMIA members are encouraged to speak to their own Representatives and request that they too sign-on as a co-sponsor.


How is your Win10 migration project coming along?

Microsoft’s January 2020 support deadline for Windows 7 has now passed - as of yesterday.  It  requires the ATM industry to consider a path forward for the ATM OS. The ATMIA commissioned this White Paper to assess the potential migration to Windows 10, while also embracing the Next Gen ATM architecture. 
While Next Gen ATM architecture is designed to be OS-agnostic, a Windows 10 upgrade leaves little choice but to migrate to Windows 10 IOT Enterprise, considered the only real option for a mainstream ATM industry migration. With the support deadline for Windows 7 now behind us, the question is how to migrate to both Windows 10 and Next Gen ATM architecture.
The research for this White Paper included interviews with four large
banks, three hardware manufacturers, two software suppliers, a non-ATM
industry software provider and a new OS provider. During the review,
further comments were provided to fine-tune the key findings and
This White Paper is available for purchase on the ATMIA website.

ATMIA members are welcome to participate in the ASA

The new ASA (ATM Security Association) website is up and running - separate from the ATMIA website.
The ASA’s mission is to “help keep ATMs as the world’s most secure financial services consumer touchpoint by providing relevant intelligence, information alerts, best practices and industry standards and solutions for the protection of ATM cassettes, and the cash inside them, in compatibility with health and safety principles and in line with the concept of taking away the reward for the criminal targeting ATMs.”
The Joint Security Council is the governing body of the ASA with elected officers chosen for a two year term.  The working groups and committees include:
•        Next Gen ATM Security Committee
•        The ATM Skimming & Card Data Compromise working group
•        The Cassette Security working group
•        The ATM Cyber, Software and Encryption Security Alliance
•        And the ATM Security Discussion Forum.
All ATMIA members are welcome to participate in ASA committee groups.  Access to documents such as the 2019 Fraud Survey Report, best practices, and the Theoretical Risk Assessment tool do require an annual subscription.
Click here to request more information.

The Cash Repository

The Cash Repository is your source for a wide range of current data and information about the global role of cash in society, from a variety of sources.
Recent Articles & Resources


U.S. security event website up and running

The conference website and online registration are now available.  Interest in this new event is quite high and exhibitors have already signed up to secure their place in the exhibit hall.  Sponsorship opportunities are also available.

ATMIA and ASA (the ATM Security Association) will jointly host the event for the ATM industry.  Minneapolis, MN is the venue – June 10 & 11 are the dates.  Although the program will primarily address U.S. market concerns, many new forms of attacks are “beta-tested” by criminals in other countries – which is why we will also incorporate emerging threats into the program, wherever they might be across the globe. 

Our educational program will include financial institution and independent ATM deployers, law enforcement, manufacturers, and technology and service providers.  Learn more about emerging security threats, as well as new strategies for battling the familiar ones.

Upcoming committee meetings

All upcoming U.S. committee meetings are in conjunction with the annual conference and expo in Houston, TX, on February 11 - 13, 2020.

U.S. Regional Board

The U.S. Regional Board meets quarterly to discuss important issues, committee activities, and the financial health of the chapter. The next  meeting is scheduled for Wednesday, May 15 at 11:00am and is open to all U.S. board-level members.   

Sponsoring Financial Institutions (SFI) Committee

The SFI Committee meets quarterly and is open to sponsor banks only.  The next  meeting is scheduled for Wednesday, February 12 at 1:00pm CST.   Meeting invitations will be sent to all committee members.

Independent ATM Deployers (IAD) Committee

All IADs and their providers are welcome to participate in the IAD Committee, which meets bimonthly.  The next  meeting is scheduled for Tuesday, February 11 at 2:15pm CST.   Meeting invitations will be sent to all committee members.

Government Relations Committee (GRC)

The GRC meets regularly to discuss regulatory and compliance issues affecting the industry, from federal, state, and local governments.  It meets next on Tuesday, February 11 at 11:30am CST.  Meeting invitations will be sent to all committee members. 

Financial Institution ATM Deployer Forum

The FI ATM Deployer Forum group changed to an every-other-month (odd numbered months) meeting schedule, on the third Friday at 2:00pm ET.  It meets next on Tuesday, February 11 at 1:15pm CST.  Meeting invitations will be sent to all committee members. 
Questions and requests for committee meeting invitations may be directed to David Tente

Membership Benefit Reminder

There are so many benefits to ATMIA membership, it's easy to lose track of them all.  Watch the Newsletter each month for reminders about one of those membership benefits and tips about how to take advantage of it. 

Member of the month profile 

Your company can be handpicked as member of the month for your region. Your profile will be posted on the ATMIA website as well as mentioned in the Regional newsletter. Questions can be directed to your regional Executive Director.

Welcome our new members

New U.S. members since the last newsletter was published:  

Financial Institution level membership

   Peoples United Bank, Bridgeport, CT

Associate & Small Business level memberships

   ATA Services, Salt Lake City, UT
   ATM Machines.com, Atlanta, GA
   Coinflip Bitcoin ATMs, Skokie, IL
   Companion, North salt Lake, UT
   Honda Federal Credit Union, Marysville, MD
   Nomadic Business Solutions, Victorville, CA
   State Emploees Credit Union, Raleigh, NC
   SwypConnect Wireless, Carrollton, TX
   TransFund, Tulsa, OK
   U.S. & Texas LawShield, Houston, TX
   Vantage Credit Union, Bridgeton, MO
Did You Know?  You can upgrade your membership level at any time.  Move up to Board level for greater visibility and a stronger voice in the direction of the Region.  Interested in becoming a U.S. Regional Board Member?  A unqiue membership level for financial institutions?  Contact David Tente for more information on this and other membership options.
Don't Forget - if your membership is expiring soon, you can receive a 5% discount by renewing before the end of the month in which it expires.

Earn Discounts on Your Membership and Offer New Members a 20% Discount

ATMIA members can now offer friends and affiliates 20% off membership AND earn up to $250 USD in discount on their next membership as part of ATMIA’s new Membership Referral Program. Each referral is worth $50 USD. 
“To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site,” says Amber Howell, ATMIA Membership & Social Media Manager. 
To learn more, contact Amber Howell.
Newsletter Sponsor

January Member

of the Month

Everi was formed through the merger of two companies that served the casino industry for decades. Each of those legacy organizations brought their long-standing experience in the gaming space and reputations for developing innovative gaming industry products together when Everi launched in 2015.  The combined experience from these leading experts helped create a new entity unlike any the gaming industry had seen.  Everi is committed to expanding its innovative and creative reach, building a culture based on the tenets of respect and transparency. They are proud to be the gaming industry’s single source provider of financial technology solutions, games, and intelligence solutions that power the casino floor – and an ATMIA member since 2011.

Showcase your ATMs on our ATM locator page!

The Withdraw Cash Wednesday social media campaign is in full swing. Last year was a good start, but the best is yet to come as Withdraw Cash Wednesday builds momentum in 2018 and into the future. We need your help to make this a success, so:
  1. Join the Campaign!
  2. Become a Sponsor.
  3. Order Decals and Signage.
  4. Spread the Word
  5. Volunteer your time to the campaign
To learn how you can help, visit our website
United States Regional Sponsors Global Sponsors
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