Grilling, Baking, Crafting, Eating Out & Sleeping Ideas Plus a Scam Warning
Grilling, Baking, Crafting, Eating Out & Sleeping Ideas Plus a Scam Warning
Link to ImOn Communications
  August 2021  
Get Ready for 10-Digit Dialing for Local Calls

Download Graphics to View On July 16, 2020, the FCC adopted an order approving 988 as the 3-digit abbreviated dialing code to reach the National Suicide Prevention Lifeline, beginning July 16, 2022. For 988 to work, 10-digit local dialing must first be implemented. This will mean everyone will change to mandatory 10-digit dialing for local calls, requiring callers to dial the area code + telephone number. This change to 10-digit dialing becomes mandatory beginning October 24, 2021.

To get ready for this change, all automatic dialing equipment or other types of equipment that are programmed to complete local calls using only the 7-digit phone number will need to be reprogrammed to now include the area code. Some examples are:
  • Life safety systems or medical monitoring devices
  • PBXs
  • Fax machines
  • Internet dial-up numbers
  • Fire or burglar alarms and security systems or gates
  • Speed dialers
  • Mobile or other wireless phone contact lists
  • Call forwarding settings
  • Voicemail services and other similar functions
What will remain the same:
  • Your telephone number, including area code, will not change
  • The price of a call, coverage area, or other rates and services will not change
  • Local calls now will remain local calls
  • You will continue to dial 1+area code+telephone number for long distance calls
  • You will continue to dial a prefix when dialing from a multi-line telephone system, as required
  • You can still dial just 3 digits to reach 711 (relay services) and 911 (emergency services)
  • If 211, 311, 411, 511, 611 or 811 are currently available in your community, you will continue to dial those with 3 digits
  • The National Suicide Prevention Lifeline can still be reached by dialing 1-800-273-8255 after the 988 code is in effect
NEW Walk-In Customer Care Opening September 7th

Download Images to View The wait is almost over! Construction is wrapping up on our new ImOn Customer Care office, now located on the 2nd floor of our headquarters building at 101 3rd Ave SW. We hope this will make access more convenient as we will have both elevator and stairwell access to that floor for you to use.

We are planning to open our new space to the public on Tuesday, September 7th, at 9:00 am. At that time, our customer care representatives will be able to assist customers in person again, something we have been anxiously awaiting.

The walk-in customer care office will be open Monday-Friday 9:00 am — 5:00 pm. To help protect our employees and customers, anyone visiting the ImOn Customer Care Office will be required to wear a face mask at this time. We also ask that you follow other social distancing practices and covid safety procedures.

Due to temporary staffing challenges, ImOn has temporarily cut back on our Saturday morning office and call center hours. This will help ensure full staffing levels during the week so we can continue providing you with a superior customer care experience. You will still be able to call any time for 24-7 technical support and emergency service. We are working diligently to secure the staffing resources we need to reinstate these Saturday morning support hours and will do so as soon as possible. In the meantime, please visit for help with any billing or payment questions.

We look forward to seeing you again soon!
August Calendar Photo

Download Images to View Here is a look at the beautiful photo adorning the 2021 ImOn Customer Calendar for the month of August. This photo was submitted by ImOn customer Elaine Baily of Marion. The photo shows a beautiful flower blooming in her garden. You can still pick up your FREE copy of the ImOn 2021 Customer Calendar in the lobby of ImOn's headquarters at 101 3rd Avenue SW, Cedar Rapids.

Our judges are currently looking through all of the amazing photos submitted for the 2022 customer calendar. We will be announcing the winners later this month and in our September newsletter.
Update Your Contact Info

Download Images to View At ImOn, we are committed to providing you outstanding customer service. One way we do that is by communicating important messages through email. This includes outage notifications, scheduled maintenance reminders, information about changes to your services, and reminders about customer perks and events.

To ensure you receive all of this important information, we want to make sure we have your most up-to-date contact information in our system. You can visit and submit a form with your updated contact information, or you can call our ImOn Customer Care team at 319-298-6484 to update your information over the phone.

Please know, that if a change is made to your contact information in our system, including your phone number and email address, a letter will be sent to verify you were the person who made the change. There is no action required when you receive this letter unless the change was not made by you.
Cool Video 1 - Download Graphics to View  
Puppy Plays with Butterfly
Ready for cuteness overload? This 4-month-old puppy in Brazil makes friends with a butterfly and playtime begins.
Cool Video 2 - Download Graphics to View  
Amazing Cliff Diving
Dive into this video and watch the best of the 2021 Red Bull Cliff Diving event in gorgeous Saint-Raphaël, France.
ImOn's WholeHome Wi-Fi

Have you ever experienced the frustration of a dropped Wi-Fi connection or endless buffering? Take the guesswork out of your home's Wi-Fi and let ImOn manage it for you.

ImOn's WholeHome Wi-Fi will bring a blazing-fast, reliable Internet connection to every nook and cranny of your home — from the bedroom to the basement, and everywhere in between. You will get a fast, fully managed, secure, and frustration-free managed Wi-Fi service that is optimized for your home, for just $6 a month. Call ImOn Customer Care today and ask about upgrading your home to ImOn's WholeHome Wi-Fi!

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Happy Labor Day from ImOn Communications

Download Images to View Originally, Labor Day was organized to celebrate various labor associations' strengths and their contributions to the U.S. economy. Now it's primarily thought of as a day of rest for workers and the unofficial end of summer.

In observance of Labor Day, the ImOn Communications offices will be closed from Saturday, September 4th, through Monday, September 6th, so that our employees may enjoy the holiday weekend with their families. As always, 24-hour technical support and emergency service will still be available by calling 319-298-6484. However, billing and account questions cannot be addressed during that time. We thank you for your patience and understanding and we hope you have a safe and enjoyable Labor Day.
New ImOn Customer Webinar

Download Images to View Are you new to ImOn? If so, join us Wednesday, September 1st, for a virtual "Welcome to ImOn" webinar for new customers. We understand that switching Internet, cable TV, and phone providers can be overwhelming and confusing, so we want to make sure you have all the information you need to get the most out of your ImOn experience.

In the webinar, ImOn employees will guide you through how to read your ImOn bill and payment options, introduce you to ImOn customer perks and benefits, and share ways on how to contact ImOn Customer Care. ImOn service technicians will also be on hand to answer any technical questions you may have.

While this webinar is geared towards new ImOn customers, all customers are welcome to join. To register to attend, visit
Tech Tips — Dark Mode

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Download Images to View How to Read Your ImOn Bill

It is ImOn's goal to provide you with a single, easy-to-read monthly invoice for your ImOn services. It is important to us that you are able to read and fully understand your ImOn bill. To help with this, ImOn has created a video and website that breaks downs each section of your bill and explains each element and what they mean.
Meet the ImOn Team

At ImOn Communications, we believe that the people behind our company are just as important as the company itself. Our team is full of great people working hard to deliver the reliable service you deserve. So we wanted to introduce you to some of the friendly and local faces behind ImOn.

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Join the ImOn Team!

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Come be a part of the ImOn team! We're growing and have several career opportunities available in the following areas: marketing, customer care, construction, sales, install technicians, engineering, management, and more. ImOn offers competitive salaries with generous benefits, career growth opportunities, and a fun work environment. Click here to see all of our available positions and the benefits of joining the ImOn team.
Download Images to View Shopping With a Cause!

ImOn is all about giving back to the communities we serve. But did you know that you can donate to local nonprofits too simply by shopping? Programs like AmazonSmile and eBay for Charity can automatically donate to your favorite charities when you shop.

AmazonSmile is a separate website run by Amazon that donates a percentage of your purchases to eligible groups at no cost to you. Just visit and search for the nonprofit of your choice. When we searched "Cedar Rapids," over 628 local nonprofits were listed for you to choose from. Once you have selected the nonprofit you would like to donate to, you just shop for products as usual. You will find the same products, prices, and reliability you expect from Amazon, but it supports local charities at the same time!

Many local nonprofits also create Amazon Wish Lists of products, supplies, and donations that they need. When you purchase an item off an organization's wish list, it will automatically be shipped directly to them, which is easy and convenient! Make sure to check with your favorite nonprofits to see if they have an Amazon wish list available.

eBay for Charity also enables its members to connect with and support their favorite charities when they buy or sell on eBay. Sellers can donate up to 100 percent of the proceeds to a charity of their choice, while buyers can add a donation to their purchase during checkout. Or, if you have a hard-to-shop-for person in your family, check out eBay's Gifts that Give Back program where you can make a symbolic charitable donation in someone's name.

And the giving isn't just limited to shopping online! If you shop at Hy-Vee, make sure to save your receipts and turn them into your local elementary school. For every $200 in receipts the school collects, they earn $1 from Hy-Vee. And don't forget about the Box Tops for Education! Gone are the days of clipping the Box Tops emblem on the bottom of your boxes. Now you can just use their app to scan your receipt. The app will find the participating products that you purchased and instantly add cash to your school's earnings online.
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Apps and Technology for Back-to-School

Download Images to View Back-to-school time is almost here — stores are taking away their pool noodles and replacing them with backpacks and notebooks. The picnics and days at the pool will soon be replaced with sack lunches and homework filled evenings. It seems like the summer can fly by, and back-to-school time can sneak up on both parents and students. With school starting in just a few weeks, it is time to start preparing now. ImOn has gathered some helpful apps and tech ideas to help make the transition back to school smooth for both parents and students.

Back-to-School Shopping
There always seems like there is shopping to do before the kids head back to school. Between the school supplies, backpacks, shoes, and clothes, it can really add up. Here are a few resources to find some quick deals on back to school essentials.
  • RetailMeNot
    Get up to 70% off at popular back-to-school department stores, and deals on back-to-school clothes and supplies from over 20,000 stores.
  • Amazon
    We shop on Amazon for everything else, so why not school supplies? Amazon is a one-stop-shop that offers many of the same back-to-school staples as the big-box stores. Plus you can filter them by grade!
  • Target
    While school supplies have just started rolling out in their stores, they already have an entire webpage dedicated to finding your back-to-school essentials. They even help you find your child's school supply list. Make sure to keep and eye on their weekly ads for special sales on back-to-school essentials.
  • Walmart
    Walmart is another reliable source for school supplies. They have created a School Prep HQ webpage where you can find local school supply lists and sort supplies according to grade. They are also offering many of the back-to-school essentials for under a dollar through September 30th.
  • Best Buy Student Deals
    Best Buy offers exclusive student discounts on several different types of electronics when you sign up for a My Best Buy account and enroll in the "student deals." Their student discounts do change weekly, but can offer up some huge savings.

Helpful Back to School Apps for Parents and Students
  • The Homework App
    Use tasks, color-coding, subtasks, and different calendar views to organize your schedule easily with The Homework App.
  • myHomework Student Planner
    From middle school through college, keeping track of assignments has never been easier.
  • LaLa Lunchbox
    This app can help you plan better, while making lunches more fun for your children. LaLa Lunchbox includes a shopping list with a large library of food items and syncs with other electronic devices.
  • Zenly
    Zenly is an interactive online map of your family and friends that serves as a fun way to stay connected and safe while the kids are off at school.
  • Life360
    Stay connected and stay safe with Life360 Family Locator. Ensure those who matter most are safe or know immediately if they need help.
  • Cozi Family Organizer
    Schedules, lists, calendars, and notes all in the same, easy-to-navigate app. Cozi is the perfect way to get your family organized for the school year.
  • TimeTree
    TimeTree is an interactive calendar for friends and families to share. Keep track of homework assignments, group projects, and any other important events during the school year.

Tech Ideas for Back-to-School
  • Anker Portable Charger
    Don't let an uncharged phone or tablet stop an assignment from getting turned in on time. Make sure to stay plugged in and charged up with this sleek portable charger. Available for under $25.
  • Headphones
    Headphones are great for watching videos online, listening to music while studying, or hearing teachers during video calls without disrupting other people. Looking for quality headphones on a budget? How about under $30!?
  • Lenovo Chromebook Flex-5
    Laptop, tablet, or pyramid. Whatever your student prefers to work on, this Chromebook offers it all for under $350.
  • USB Thumb Drive
    Probably one of the most useful tech gadgets for students to have during the school is also probably one of the cheapest. A standard USB thumb drive makes it easy to move files from one computer to another, allowing students to work on papers and projects at home and at school.
  • Internet
    Last and certainly not least — make sure your Internet is ready for back-to-school! Home Internet has become an essential tool for today's students, and Internet usage increases from grade to grade. So, as you shop for school supplies and new clothes for back to school this year, you may want to think about upgrading your Internet as well. The increased school-related usage, as well as the rest of your family's Internet activities, could put a strain on your Internet connection. All of the connected devices fight for the available bandwidth, which can cause a slow connection for everyone. So don't let slow Internet speeds and buffering get in the way of your student's success and upgrade your speed today.
We hope you found this Tech Talk topic informative and useful. If you have a tech topic you would like to learn more about, just email your ideas, or questions, to and you may see them featured in an upcoming edition of Tech Talks.
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ImOn Communications · 101 3rd Avenue SW, Suite 400 · Cedar Rapids, IA 52404

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