10) Grace – Hundreds of unsung heroes have been working around the clock for months to prepare for next Wednesday. Custodians have been cleaning, disinfecting, and painting. Facilities personnel have been upgrading HVAC systems, installing hospital-grade air scrubbers, and repairing bathrooms. Family liaisons have been pounding the pavement to share information in every neighborhood across the city. Academic personnel have been planning for our "moonshot" literacy program. Recruiters have been head-hunting all across the Commonwealth and beyond. Administrators have been translating COVID guidance into concrete action plans. And, of course, teachers have been preparing to welcome back our students with love. We're prepared for tomorrow because of these incredible people. Please shower them with love and extend them grace as we all begin yet another unprecedented year.