March/April edition
March/April edition

Members have access to Hill+Knowlton monitoring reports

If you are an ATMIA Canada member, you probably know that Hil+Knowlton provides us with services to monitor legislative and other political activities.  Each quarter, a report is created that summarizes proposed new laws that may impact the ATM industry  either positively or negatively.  What some of you may not be aware of, is that the H+K quarterly report is available to every ATMIA Canada member.
A high level summary of the most important news will lead off each report.  The last report noted media and public attention to concerns over COVID-19 driving even traditional cash-intensive businesses toward other forms of payment. 
A 'News & Developing Issues' segment covered a broad range of topics, including ATM crime, cash advocacy, and open banking.  Media reports identified the locations of a number of ATM thefts.  A number of articles report opinions claiming that the 'cashless society' is essentially upon us.  And news of the onward march of 'open banking'.
The bulk of the report monitors political activity – on the federal level, as well as province by province.  As an example:
The Canada United Small Business Relief Fund, which is managed by the OCC, is supporting Canadian businesses across different sectors and industries with grants of up to $5,000. These grants will help thousands of small business owners cover the costs of personal protective equipment, make physical modifications to their businesses to meet local health and safety requirements, and enhance their digital or e-commerce capabilities.
New Hill+Knowlton reports are announced as they arrive.  To review the most recent H+K report, click here.  You will be asked to login to your ATMIA Canada account.  H+K reports are available to ATMIA members only.
Stay safe and keep well in these challenging times.


Feel free to reach ATMIA Canada executive director David Tente by email at or telephone +1.407.833.7906.

The ATMmy's

The only marketing award program for the ATM industry is officially accepting submissions through May 1st. Will you be the next industry winner?  Click here for more information

ATMIA leaps forward with reinvention of the ATM as the 400th company joins the NextGen Consortium

Our ATMIA’s Consortium for Next Gen ATMs, established as an industry future-proofing project in 2017 to create a new API App model and ecosystem for ATMs, attracted its 400th company this week. Raiffeisen Bank Russia was the 400th organization to join the project, which has participants in 55 countries, spanning all sectors of the ATM and cash industries.
The 55 countries include Antigua, Argentina, Australia, Austria, Barbados, Belgium, Bosnia & Herzegovina, Brazil, Canada, Chile, China, Croatia, Dutch Caribbean, France, Guatemala, Germany, Ghana, Greece, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, Malaysia, Malta, Mauritius, Mexico, Myanmar, New Zealand, Netherlands, Nigeria, Palestinian Territory, Papua New Guinea, Paraguay, Portugal, Russia, Saudi Arabia, Sierra Leone, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Vietnam and Zambia.

Coronavirus updates

Good progress is being made on the ATMIA Advocacy Plan for COVID-19 and Beyond.  Part of that plan is the ATMIA Cash Revival Plan,
The new ATM Hygiene & Safety Committee has been very active and recently published its “ATM Hygiene Protocol & Best Practices” document.  A UV-C sub-committee was formed to look at technology for ATM and cash sanitizing.  In addition, an ATM Hygiene Showroom page has been set up for hygiene related products.
The Coronavirus webpage continues to serve as a repository for ATMIA press releases and statements relating to managing this crisis and advocating for cash as a consumer payment choice.  It also includes news feeds specifically relating to the pandemic and a mid-week report on state-by-state activity in the U.S.. 

Before you start hiring this year, check out the ATM Industry Career Center

We understand that Hiring Managers are looking for more than a simple job board, when it comes to finding and recruiting new ATM channel talent.  The ATM Industry Career Center is a robust recruiting resource that you will want to check out.
Employers can set up a free account on the ATM Industry Career Center website.  ATMIA membership is not required, but members do receive discounted rates.  Once your account is set up:
  • Post jobs online quickly and easily, including confidential postings
  • Manage applications
  • Search resumes
  • Set up and email resume alerts
Make your company stand out among other employers with a variety of branding opportunities.
  • Create and attach a 60-second video to your postings
  • Use an enhanced job posting that can include elements of your company profile
  • Create and post a company profile page
  • Be part of the banner ad rotation
  • Make your posting a Featured Job to gain more attention
Take advantage of ATMIA member pricing – 30-day postings start at only $200, and you have one year to use them.  So be ready to start re-hiring when the time is right.
Contact ATMIA Canada executive director, David Tente for more information.

ATMIA Publishes New “Next Gen ATM User Interface and Metrics” Best Practices

To mark the milestone of launching the certification system for Next Gen ATMs, which enable customers to transact at ATMs via their mobile bank apps, ATMIA today published its “Next Gen ATM User Interface and Metrics” best practices. The aim of the new industry manual is guide ATM operators, vendors and service-providers to measure how to maximize the customer experience and interface at Next Gen ATMs.
“After over 50 years of reliable service to cardholders, the ATM has now geared up to enable customers to transact through their mobile devices instead of using plastic cards, providing for faster, pre-staged app-based cash withdrawals and deposits, and, increasingly in future, cash-to-cryptocurrency or crypto-currency-to-cash exchanges,” explained Mike Lee, CEO of ATMIA and Chairperson of the Consortium for Next Gen ATMs, which now has more than 400 participating companies in 55 countries.  Read the full press release . . .

Super Savings on ATM Operators Training!

One low price to train and certify your staff now through March 31st!  Job-specific training on:
  • ATM Balancing Clerk
  • ATM Custodian
  • ATM Field Controller
  • ATM Operations Manager
  • Customer Service Representatve
PLUS - A STARTUP Membership will be included for any non-members!  And so much more, that you will not want to miss this opportunity!
View course catalog hereLearn More!


ATMIA Facebook Page

Have you checked out ATMIA's Facebook page yet?  The greatest benefit of joining our community on Facebook is keeping abreast of ATM industry news and developments on:
  • Latest technology
  • Operational efficiencies
  • Upcoming ATM focused events
  • And more….
On our page, you can find all things ATM's and so much more. "Like" us on Facebook us today!

Earn discounts on your membership and offer new members a 20% discount

ATMIA members can now offer friends and affiliates 20% off membership AND earn a discount on their own membership renewal.  For a limited time, earn up to $500 USD in discounts on your next renewal as part of ATMIA’s new Membership Referral Program. Each referral is worth $100 USD.
“To make it as easy as possible for members to promote the referral program, ATMIA has put together a variety of resources and each member company has been assigned a unique referral codes that can be found under the ‘my account’ tab on the ATMIA site,” says Amber Howell, ATMIA Membership & Social Media Manager.  For mor details about how it works, click here.
Members can find their own personal link and email text/images to use under the ‘Member Referrals’ icon in their My ATMIA Account section of the website.
To learn more, contact Amber Howell.
Upcoming committee meetings

Canada Regional Board

The Canada Regional Board meets three times a year to discuss important issues, committee activities, and the financial health of the chapter. The next  meeting is scheduled for Thursday, April 29, 2021 at 11:00am EDT.  It is open to all Canada board-level members.

Canada Government Relations Committee

Under normal circumstances, the Canada GRC meets three times a year to discuss regulatory and compliance issues, advocacy, and other government related matters.  Due to the impact of the COVID-19 pandemic, this meeting will be combined with the Canada Regional Board meeting until further notice.  That meeting is next scheduled for Thursday, April 29, 2021 at 11:00am EDT, in conjunction with the 2021 Canada Conference in Vancouver, BC.  
Questions and requests for committee meeting invitations may be directed to David Tente

Welcome our new members

New Canada members for 2021:  

Associate level membership

   CASHWAVE, Toronto, ON
Cash Wave has accomplished some dynamic achievements in the field of ATM and Financial Technology. We are operating as the first independent switch in Canada known as Cash Wave. Product specifications of Cash Wave are designed according to the consumer’s needs and their demands in the ATM Industry with a deep focus on Canada. The man behind Cash Wave is Syed Mansoor Naqvi whose vision is to excel in Fintech all over Canada, and beyond. 
MBE was established in 1996 and has been operating in the field of E-commerce for twenty-four years, composed of a group of sixteen diverse businesses. In FinTech we are specialists in ATM and POS, working as MBE ATM & MBE POS.  Every day we realize the increased importance of financial technology in daily life. MBE ATM operates approximately 10,000 ATMs all across the province of Ontario..
New ATMIA Canada members are not only listed in the newsletter with a link to their company website, but also introduced to the entire membership with up to two paragraphs of information about the business and its focus.  Join ATMIA Canada today and put yourself on the front page of the next issue.
Did You Know?  You can upgrade your membership level at any time.  Move up to Board level for greater visibility and a stronger voice in the direction of the Region.  Interested in becoming a Canada Regional Board Member?  A unique membership level for financial institutions?  Contact David Tente for more information on this and other membership options.
Don't Forget - if your membership is expiring soon, you can receive a 5% discount by renewing before the end of the month in which it expires.

ATMIA Membership Benefit Reminder

There are so many benefits to ATMIA membership, it's easy to lose track of them all.  Watch the Newsletter each month for reminders about one of those membership benefits and tips about how to take advantage of it.

Press Releases on ATMIA Website and Social Media

Each member/company that has a press release they would like to post, may pass these articles to ATMIA for posting on the ATMIA website as well as various social media. The membership team also keep abreast with all the members and post articles as they are released.

Upcoming webinars

March 24: NextGen ATM Certification Journey  sponsored by ATMIA.

Membership News

COVID-19 Update from the President & CEO of Everlink

Tuesday, February 2, 2021
Company: Everlink
As the COVID-19 pandemic continues to create uncertainty early in 2021, and with recent news and updated government restrictions, Everlink continues to demonstrate resiliency during these unique times.  In response to the evolving COVID-19 situation, effective Thursday, January 14, 2021at 12:01 a.m., the Ontario government is issuing a stay-at-home order requiring everyone to remain at home with exceptions for essential purposes, such as going to the grocery store or pharmacy, accessing health care services, for exercise or for essential work. The official News Release by the Ontario government can be accessed here

Matthew Courchesne of Kaspersky Recognized as One of CRN’s 50 Most Influential Channel Chiefs for 2021

Wednesday, February 10, 2021
Company: Kaspersky
Kaspersky is pleased to announce that CRN®, a brand of The Channel Company, has named Matthew Courchesne, head of channel for Kaspersky North America, to its exclusive list of the 50 Most Influential Channel Chiefs for 2021. In addition, for the second year in a row, Matthew has also been named on CRN’s list of Channel Chiefs for 2021. These prestigious lists recognize leading IT channel vendor executives who continually demonstrate outstanding leadership, influence, innovation, and growth.

KAL named as finalist in BAI Global Innovation Awards

Tuesday, February 9, 2021
Company: KAL
KAL is delighted to announce that we have been selected as a finalist in the 2020 BAI Global Innovation Awards.  The awards recognize organizations from around the globe whose innovations have benefitted the financial services industry in terms of profitability, efficiency and customer experience.

Industry News

Cash usage has increased amid the pandemic, Brinks CEO says

Thursday, February 25, 2021
Company: Brinks
While digital retail sales have surged during the coronavirus pandemic as homebound consumers spend more time on money online, cash is still king, according to the chief executive of Brinks.  Doug Pertz, CEO of the cash management company know for its money-carrying armored trucks, told CNBC’s Jim Cramer Tuesday that data show cash circulation in the U.S. economy is even higher than pre-pandemic levels. 

Canadians re-evaluating how they spend, save and invest during the pandemic: RBC Insurance

Tuesday, February 9, 2021
Company:  RBC
While the majority of older Canadians say that their finances have not been significantly impacted negatively by COVID-19 (69 per cent), the pandemic has led to them re-evaluate how they save, invest and even spend their money, according to a recent RBC Insurance study. When it comes to spending, Canadians aged 55 to 75 have been providing financial support in various ways, by helping family/friends in need (39 per cent), increasing commitments to a family legacy (31 per cent) and to charitable giving (28 per cent).
Brand Building Opportunity

Sponsoring ATMIA Canada Chapter newsletter can help your company build brand awareness, stay top of mind, increase customer loyalty and drive new sales.  

Member Rate = $500 for 1 Issue, or $1,000 for 3 Issues

Sponsorship includes:
  • Logo and website link in newsletter top box, right column
  • 500 word company backgrounder article with two photos placed in media library on ATMIA website for two years with distribution to global and regional members. If taking up 3 issue offer, same article can be shared via link in each of the following two newsletters

Member of the Month for March/April

Great West ATM supplies Western Canada with ATM machines, service programs and maintenance programs as well as business machines for the corporate office, credit unions, banks, retailers and recreation facilities. Providing outstanding Western hospitality, their professional customer representatives look forward to discussing your current ATM needs. And a fully trained service team is ready to ensure that your ATM is up and running and  providing cash to your customer.  Ask about rentals for small events, loaners when your machines are in for repair and full service programs to ensure your machines are also working when you are.  Great West ATM has been an ATMIA Canada member since 2018..
Upcoming Conferences
BMO Harris Bank N.A.KICTeamNetop

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