Mark E. Osenbach
Mark's career path began in 2000 as a counselor with Utah Juvenile Justice Services, where he served in different capacities for over 10 years. His work has included working in a juvenile detention facility, where he led various practice-improvement efforts, teaming with staff to win the Barbra-Allen Hagan Award for the exemplary treatment of all youth in custody, and using improvement models to achieve positive outcomes for youths, staff, and families.
In 2012, he enlisted his skills as a Training Manager for the Utah Division of Child and Family Services (DCFS). Mark demonstrated the ability to optimize efficient and effective processes through goal setting and maintaining open communication. While working with DCFS, Mark assisted in centralizing new employee training, reducing the amount of time spent in class. Mark led the training team in developing effective feedback and evaluation processes that are empirically supported. Mark had the opportunity to work with the Executive Director's Office of Human Services as the Assistant Director of Process Improvement. In that role, he assisted organizations in utilizing process-improvement strategies while working in partnership with the Governor's Office of Management and Budget. He served as a director of training for Juvenile Justice Services. Mark's training experience includes Bridges Out of Poverty, Trauma-Informed Care, and Supervisory Skills. He is a certified professional coach from The Association for Talent Development. Currently, he is a program administrator over the office of internal policy and special projects.
