Fall Decorating Ideas & Recipes, Brushing Scam Warning & Makeover Magic
Fall Decorating Ideas & Recipes, Brushing Scam Warning & Makeover Magic
Link to ImOn Communications
  October 2020  
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Derecho Storm Credit Information

Thank you for your patience as ImOn repaired and restored our network and your services. We appreciate your business. As we previously communicated, we are issuing credits to our Cedar Rapids, Hiawatha, and Marion customers whose services were impacted by the Derecho.

Download Images to View To calculate your credit, we used our network tracking systems to determine the number of days you were completely without service. Your service restoration date is determined by the day our systems showed traffic through your ImOn equipment or phone line. We then calculated your service credit by dividing the number of days without service by 31 days then taking this percentage times your total monthly recurring charges. For example, if you were without service for 15 days, that is the equivalent of 48.4% of the month (15 days /31 days). If your monthly charges are $100, your credit would be 48.4% of $100, or $48.40.

Within the Service Summary and Charge Detail sections of your invoice, you will see your normal monthly charge, as well as the Derecho Service Outage credit amount. The tax credit is shown in the Service Summary section with the final total minus the credit showing in the Charge Detail section. You may see multiple credits for the same service, this is due to the different taxes being applied to each service.

Please see the image for a sample bill showing where the credit will be located on your October invoice (highlighted in grey).

In some cases, the amount of credit may be more than your regular monthly charges. If you do not owe any other charges and your Total Amount Due is a negative number, you do not owe any payment in October and will see that negative amount carried over to your November bill as a credit. However, if you see a positive Total Amount Due in the Summary of Charges Section of your bill, please pay this amount in full in order to avoid any future late fees or service interruption.

Again, we appreciate your business and your patience during this challenging time.
NEW ImOn Thanksgiving Card Design Contest!

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ImOn Communications is pleased to announce our first ever Thanksgiving Card Design Contest. All area 3rd through 5th grade students are invited to submit an original design for the front of ImOn’s annual Thanksgiving card, which is sent to area businesses.

Students can submit a 7.5" x 5.5" design that depicts the themes of Fall, Thanksgiving, or thankfulness. The design can include drawings, text, and/or original photography. For an entry form, click here.

Submissions will be accepted from September 28th through October 22nd, and a winner will be announced on October 29th. The winning design will be used for the front of the ImOn Thanksgiving card, along with the student’s name and photo on the back of the card. The winning student and their classroom teacher will both receive $100.

For more information on how to enter visit www.MyImOn.com/DesignCard.
ImOn Customer Calendar

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We wanted to thank everyone who submitted photos for the ImOn Calendar Photo Contest. Here is a look at the photos for September and October. The September photo was submitted by Cory Carpenter and features a rustic barn located outside Mt. Vernon. Unfortunately, the barn was destroyed in the derecho on August 10th. The October photo shows the rows of pumpkins at Bloomsbury Farm, outside of Atkins, and was submitted by Robert Lewis. The 2020-2021 Customer Calendar is now available at ImOn's Curbside Customer Care, while supplies last.
NFL RedZone

Download Images to View Sunday afternoons will never be the same! NFL RedZone provides fans with instant scoring action as it happens during all of the Sunday afternoon NFL games. NFL RedZone channel keeps NFL fans up to date in real time, with live look-ins, highlights, and fantasy statistics. The NFL RedZone is now available to ImOn residential cable TV customers for just $59.98 for the entire NFL regular season. Call ImOn Customer Care to sign up today! An ImOn set-top box is required.
Cool Video 1 - Download Graphics to View  
Cow Asks Man for Help
By pacing and mooing, a mother cow expresses the need to rescue her newborn calf that slid under the fence.
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Incredible Makeover
The Makeoverguy® gives a woman turning 60 a new look. She's barely recognizable after the session is done.
In Case You Missed It

Check out the latest ImOn Insider Blog posts that have plenty of suggestions for shows/movies to watch this fall. Make sure to bookmark our blog site or watch social media for future blog posts.
Stay Connected with ImOn

After the Derecho hit on August 10th, we thought it was important that our customers stay informed of the ever-changing situation as we worked to repair damage and get services restored. For over a month after the storm, ImOn sent regular email communications to all customers with an active email address on file. We also posted daily updates on Facebook and our customer portal MyImOn.com. If you missed out on these valuable communications, we invite you to follow our Facebook Page and bookmark our customer portal. We also want to make sure that we have your most current email address on file. To update your contact information, including email address, just go to www.MyImOn.com/Contact.
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Each month we share helpful information about various tech topics to help you, our customer, better understand the technology and services you have in your life. This month we continue our series on cybersecurity by looking at a few tools to help keep your kids safe online.

In this day and age, it is nearly impossible to cut out the use of all technology and social media, especially with your kids. According to the Pew Research Center, kids ages 8 to 12 spend about six hours online every day, while teens spend an average of 9 hours online each day. But, since tweens and teens often keep their lives to themselves, it can be tricky to get clear answers as to what exactly they are doing online. And because of the unpredictability of the Internet, it leads parents to worry about what they are doing, who is contacting them, and are they safe.

It is important to familiarize yourself with what your children are doing online and to have an open dialogue with your children about online safety. The National Crime Prevention Council provides several resources and tips for how to keep your kids safe on the Internet. It's also a good idea to teach them about responsible online behavior and cyberbullying. There are also kids safe search engines and Google safe search filters you can use to increase their safety online. But, if you are still wary about giving your children full Internet freedom, there are a few tools you can use to keep track of what they are up to online. Please note that ImOn has no affiliations with any of these apps.

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Besides using apps to monitor your child's online activity, you should also install an anti-virus software and anti-spyware software on your devices before your kids start using the Internet. This will help to secure and protect your computer from online hacking. ImOn Communications offers TechHome Services that include both desktop security and parental controls for your online protection and peace of mind. For more information on ImOn's TechHome services, visit http://www.MyImOn.com/TechHome.

We hope you found this Tech Talk topic informative and useful. If you have a tech topic you would like to learn more about, just email your ideas, or questions, to TechTalks@ImOn.net and you may see them featured in an upcoming edition of Tech Talks.
Rainy Mood  
Rainy Mood
Feeling stressed? This site provides rain sounds to enhance your sleep or study/work times as well as soothing music.
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DIY Network  
DIY Network
If there are home improvement projects on your list, check out the How-To Library and Videos for helpful instructions.
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This educational site covers topics including health, science, auto, tech, culture, money, and animals.
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Cooking Demo 1 - Download Graphics to View  
Best Homemade Pizza
October is National Pizza Month. Watch this video to learn how to make delicious pizza for yourself at home.
Cooking Demo 2 - Download Graphics to View  
French Onion Soup
It's soup season, and this one's a classic. What are the secrets to its flavor? The chef says, "Time and thyme."
Identifying plants couldn't be easier. Simply take or upload a photo and get quick and accurate plant ID results.
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This app will take you from feeling overwhelmed to feeling on top of it. Easily see your tasks and stay on track.
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Two Dots  
Two Dots
Enjoy many adventures with this challenging and engaging puzzle game that's free to play and loved by millions.
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Crafty Demo 1 - Download Graphics to View  
Pumpkin Decorations
Learn three easy ways to decorate your pumpkins using frosting bags and paint brushes instead of a carving knife.
Crafty Demo 2 - Download Graphics to View  
Autumn Leaf Wreath
In one minute, Martha Stewart shows you how to make a pretty wreath with glycerine-treated leaves on a wire form.
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ImOn Communications · 101 3rd Avenue SW, Suite 400 · Cedar Rapids, IA 52404

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