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September 8, 2016      Issue 18
Message from the CEO
A Moment of Quiet, Please

I'm on a morning train to New York and sixty minutes in, I realize I am on the "Quiet Car." This comes to my attention when the woman behind me begins an easily heard phone conversation (yes, her brother can make the appointment on Thursday), and the woman seated in front of me gets up from her seat and admonishes the phone talker that she is in the Quiet Car. Apologies and a quickly concluded conversation follow, and all is back to the silence of work and sleep.
Clearly, the Quiet Car is a respite from the noise and activity that often accompanies our travel. I was curious as to the origins of this oasis, so I very quietly typed the question into Google and discovered that the Quiet Car was created by Amtrak in 2000 because of the demands of some frequent riders. They were tired of listening to their fellow travelers' phone conversations, as cell phone use was proliferating non-stop. The success of the Quiet Car was so immediate that it quickly spread to other Amtrak trains and now many commuter services, particularly in the northeast corridor (which we all know contains the loudest people per capita in the nation).  

Where else could the democratic process use the Quiet Car concept to give us a break from the noise? What about a television news channel that just shows video with no commentary? Restaurants with a Quiet Room so those of us who sometimes dine alone can engage with our screens and not have to feel we are intruding on the conversations at the adjoining tables? Building time and space for quiet reflection in our workplaces?  

Let's work on cutting through the noise and preserving the quiet.

Lee Sherman, President & CEO
Of Note...
Three Unique Approaches to Two-Gen

In the last newsletter, we highlighted NHSA’s forthcoming Two-Generation framework report. This week, we are previewing the unique approaches of its three focus states.

COLORADO. The state's agency-driven approach begins with the coordination of services and sharing of data, both administered by the Two-Generation Manager who is housed in the Department of Human Services. Each office within the Department employs a specific strategy to align services under the Two-Gen framework. The Colorado legislature also recently amended the state’s policy for the child care subsidy program to expand access and increase the quality of child care for low-income families.

CONNECTICUT. The state's Two-Gen framework is administered by the Commission on Children, which is a non-partisan agency of the Connecticut General Assembly. The Commission is managing a pilot program that will build Two-Gen systems and program models within six communities in the state. Stakeholders hope the lessons learned from the pilots will serve as a template for scaling up Two-Gen programs statewide.

UTAH. The state legislature created an interagency commission to explore the extent of intergenerational poverty in the state.  Since then, the Commission has developed a work plan to align agency data collection and programs through to the caseworker level to ensure that services are more intentionally and effectively connected. The Department of Workforce Services has also launched demonstration projects which are delivering and evaluating the outcomes of intensive and integrated Two-Gen services at the local level.
Deadline for Early-Bird Discount: September 30!!!
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The Chronicle of Philanthropy recently featured an article, in print and online, talking about the importance of framing in the nonprofit community. The story focused on the work that FrameWorks Institute has been doing across multiple sectors, specifically highlighting NHSA's National Reframing Human Services Initiative that is tailored for the human service sector. We are excited to see reframing continuing to receive attention and gain traction at the national and local levels in the nonprofit sector. 
#TBT to 1956
If you're an NHSA member and have news, awards, accomplishments or more you want to share in a Member Highlights section, please email Michelle Sims. If you're not a member or partner, consider joining our great group of human service nonprofits.
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