It can happen to anybody. Recently, Liz Harter, Notre Dame's Senior Social Media Manager was hooked by a serious phishing scam. 

"We often think 'oh I’m smarter than that.' I literally had alarm bells ringing in my head and was still engaging with the scammer."

-Liz Harter - Senior Social Media Manager, Notre Dame

In her LinkedIn post, Liz shows you exactly what happened to her when she received a Facebook message appearing to be linked to a business account.

The moral of the story remains: it is critical to slow down and breathe for a minute before taking action on any message asking you to hand over sensitive information. Remember to look for the warning signs when an email claims you have to address a major issue with one of your accounts.

Phishing activity is ramping up again, just in time for summer. Scammers found an easy target: students looking for jobs.

What it looks like:

An email shows up in your inbox offering potential remote work. The high pay and low hours required is appealing - plus they reached out to you without you even inquiring! Seems like a cool opportunity, BUT IT IS A SCAM.

While this scam can happen to anyone - the target is most often students. Be vigilant, and if you or someone you know receives an email similar to what was described above, report it.

What is new

Due to recent changes to the eduroam wireless service, you are encouraged to re-run the eduroam setup utility at eduroam.nd.edu.

How to update

Instructions are available in this knowledge article. Be sure to update the utility on all your wireless-capable devices.

NOTE: To run the utility on an iPhone or iPad, you must use the Safari browser. The utility will not work on iOS devices using the Chrome browser. For a laptop or Android device, use the Chrome browser.

Why it matters

Everyone with a Notre Dame NetID should connect to eduroam instead of ND-guest.

The OIT Help Desk is located at 115 DeBartolo Hall.

Summer business hours are:

Monday - Friday: 7:30 a.m. - 5:00 p.m. (Walk-in service begins at 8 a.m.)

Saturday & Sunday:  Closed

Every Wednesday between 12-noon and 1:30 p.m. only walk-in service is available during Help Desk staff meetings.

On June 17, 2014, faculty and staff (all 16,273 of them!) joined our students on the Google platform for email and calendar. The project included migrating:

98,404,542 emails

6,093,429 calendar events

1,098,418 contacts

Working closely with Google over the past ten years, Notre Dame has benefitted from new features, ongoing service improvements, enhanced security, and lots of integrations with other tools that our University uses on a daily basis.

Since March 2024, the account lifecycle and storage project removed over 500TB (terabytes) of stored data from inactive faculty, staff and student accounts.

Files contained in those accounts totaled over 500TB (terabytes) of stored data. This is equivalent to approximately 137 trillion printed pages—filling about 28 billion banker boxes.

Moving forward, all inactive accounts and the content associated with them will be deleted after one year. Make it a habit to store any files and folders you want to share in Google Shared drives or a Box Group account to avoid content access issues.

Zoom recently upgraded its desktop and mobile applications to Zoom 6.0.

Now called Zoom Workplace, it offers several new customization features including:

You'll need to manually upgrade Zoom on your devices to access these features. Details and instructions are available in this knowledge article.

IT Matters is going on summer break and will return in August! 🏖️

Enhanced Files tab in Chat spaces. The updated tab will now be called Shared. You will also notice a refreshed user interface and features like a sort drop-down menu, support for shared links and media files, and more.

The search results page has been upgraded to help you find the right message, file, or space. Chat will now highlight matching keywords in search results and show clear demarcation between results for easier browsing. The highlighted keywords could be an exact match to your search query or terms that are related to your search query. 

Banner Maintenance will take place Saturday, June 22 at 6 a.m. through 8 p.m. (ET)

Beginning Saturday, July 27 through Sunday, July 28, 2024, Office of Information Technology (OIT) systems engineers will perform a variety of planned maintenance activities and upgrades.

Check the OIT website the week of July 22 for specific outages and more information.

The OIT Technical Training team is merging the Taste of Technology and Time-Out for Tech mini-sessions into a single brand: Time-Out for Tech.

The first session, Chrome Efficiencies, is scheduled for Thursday, June 27, 2024, 2:00 pm - 3:00 pm