Medicaid and Long Term Care
Q: Is written patient consent required prior to treatment via telehealth?
A: There is currently an emergency situation in effect in Nebraska related to COVID-19. This means written consent is not required prior to providing a treatment or service via telehealth, although obtaining written consent should occur when possible. The provider must document the reason the written consent was unable to be obtained. Even though written consent is not required to be obtained during this emergency situation, the patient must receive the following information verbally:
● Patient has the option to refuse telehealth without affecting patient’s right to future care
● Provider must inform the patient all existing confidentiality protections shall apply to service being provided by telehealth
● Sharing of any patient identifiable images or information from the telehealth visit to researchers or other individuals will not occur without the consent of the patient. If a patient does not want to receive treatment or services through telehealth the provider shall assist the patient in finding alternative care. All other, non-telehealth, consent practices remain in effect at this time. A parent or legal guardian may give the verbal consent for telehealth treatment or service.