HI Everyone, I was just thinking of getting my bike out when the snow starts again!!! Hope those in Whistler are getting some pow turns in.

As usual lots of information in this newsletter please read carefully. 

Some updates on the following below. 

Any questions let, please reach out, I am always happy to chat Bike School. Anna 

For those of you not in Snow School I wanted to reshare.  

Chris has been moved to the GF Strong Facility and will be in the Transition Unit until his shoulder recovery is further along. This is incredible news and his recovery is ahead of schedule by a lot. Pete has set up a “meal train” for Jieun and the Girls for when they are home in Whistler. There aren’t a lot of days at this time because they are still spending a lot of time in the city with Chris. Because of this there is opportunity to support them while they are there with gift cards (details in the link below).

Chris continues to exceed his doctor’s expectations relative to his recovery. I’m excited to share the GoFundMe started on his behalf has raised over $135k over the last few weeks. Thank you to everyone not just within our Bike/Snow School, but this community, who continue to support Chris and his family. 

For those in Whistler there is a book that we are moving around the Snow School. It is for friends of Chris’ to write words of encouragement. Once the book is full we can then get it to Chris and Jieun so they can see how much care and support there is for them.

The book will is currently at Whistler Kids in the Village until end of day today (Thursday) for anyone who can pop in to sign it.

Thank you everyone for your ongoing support, well wishes and prayers for Chris.

PART TIME REQUIREMENTS:

I had some feedback on the changes to the part time requirements and I wanted to let you know the 'why' behind this decision. 

Ensuring that our staff meet their work commitments is essential to the smooth operation and success of our business. Each spring, we engage in a data-driven process to determine our staffing needs for the summer, including both Full-Time and Part-Time staff. We make sure we hire the right amount of staff to fill the business needs and hire to our forecasting numbers. In the past we have not given any guidelines to our part timers and have found that many of our them aren't able to provide days when we are most busy.

When Part-Time staff are not able to commitment when we need them most it places additional strain on our Full-Time staff and other Part Timers, requiring them to take on extra shifts, which can lead to burnout and inconsistent schedules. When pros are hired that cannot meet our needs it prevents us hiring additional people who can. 

We wanted to make sure that expectations were clear from the start this season. I can assure you that decisions like these come directly from me and the Bike School leadership team. As some have suggested it is not Vail telling me how to run the business, that is my job as the manager. 

On that note, another change we are making for 2025 to help scheduling needs...

TIME OFF REQUESTS

Last year we saw a large increase in vacation time during our busy periods which left us short staffed and adding pressure on those left on the schedule.

If you are planning time off, requests need to be made in writing to the schedulers  before booking trips or making plans. 

Time off will not be granted during our peak period of July and August unless for extenuating circumstances for example certification courses, family emergencies etc 

Time off will be monitored on a case by case basis and will depend on the situation, business levels and how many other people have time off during that time. Requests will be granted on first come first serve basis.

Please email the schedulers asap with your requests. I will monitor the inbox until the schedulers return and let you know if the time off is approved. 

We are very sad that Maddie and Diego will not be back with the Bike School this summer. Maddie is on new adventures in Japan and back in Quebec. Diego has decided to go back to coaching for the summer. 

Therefore we will be hiring for 3 leadership positions this summer.

The Supervisor in Training (SIT) position is meant as a development position for those interested in increasing their leadership skills, candidates should be planning to apply for a supervisor role the following year if one is available. SIT’s will supervise 2 or 3 days a week in July and August in their set program and teach in that program for the other days. They will also have the opportunity to cover other supervisors and teach in other pods. Candidate must be willing to both teach and supervise in both adults and kids.

We have built schedules for these positions. These are set to work with the rest of the school. 

Evening program: Monday - Thursday 11am - 9pm 

Kids SIT: Wednesday - Sunday

Adults SIT: Friday - Tuesday

If you are interested in any of these positions please apply below.

For successful candidates interviews will be held on Monday March 24

Next week you will receive two emails from peopleconnect@vailresorts.com with instructions for logging into EpicEmployee to complete required pre-boarding tasks.

Please look out for these and follow the directions carefully. 

When logging in to the Vail resorts portal do not enter your password more than twice. If it is not recognizing the password please use the forgot password option rather than trying a third time. A third incorrect attempt freezes your account. Once you account is locked you will need to call IT 

Pre-hire and preboarding tasks (except for the Legion schedule availability task, you do not need to do this as you have already given your dates in the intent to return form you completed, and the bike school does not schedule in Legion) will need to be completed before you can be hired in May.

BACKGROUND CHECK:

The pre boarding steps includes a background check. This has to be done every 3 years. There is no cost but you need to give all your details. Please see the directions below as there are a couple things that make it different for Canada.

If you completed one for winter you will not need to do another one - you will need to complete the law violation question. 

Once the background check has been authorized, you will receive an email from clientservices@verifiedcredentials.com with the next steps. See below for guide on how to input your information. Please note it can take up to 14 days for the background check to process.

Once these steps are complete I will be able submit your add hire details. You will then receive more emails and more tasks, more on that next episode...... 

Any challenges please reach out for help.

Summer applications opened on March 3rd.  So Anyone in housing will have got an email requesting them to reapply for summer. 

Anyone not in house can apply using the StarRez link below.

To be eligible for HOUSE you must be Full Time in the summer.

Please remember that being in HOUSE for summer unfortunately doesn't guarantee a spot for winter.

We will be recognizing both PMBIA and GSMBC as certification providers this summer. 

To chose which provider best suits your needs please check out their respective websites.

We will be offering Level 1 courses through the Bike School for both PMBIA and GSMBC if you are interested in being a course conductor/course mentor please apply with the links below. 

Each organization will be accepting a few course conductors/mentors from WB for the 2025 season. As we are working with both organizations you would be able to conduct level 1 courses for both organizations for level 1's with the Bike School. You will need to complete the training for each organization separately. 

PMBIA - Course Conductors

Those interested can email their applications to suki@pmbia.bike with the subject: Course Conductor Application - WBP. Please cc me on your application aboyd2@vailresorts.com 

Course conductor Training Dates TBD: the week of May 20 - 25

GSMBC - Course Mentors

If you would like to apply please review the qualification requirements on their website. 

Those interested can email their applications to paul@gsmbc.pro and info@gsmbc.pro with the subject: Course Mentor Application - WBP. Please cc me on your application aboyd2@vailresorts.com 

Course Mentor Training Dates: May 21st and 22nd

THANKS 

Looking forward to seeing you all soon. 

Anna, Nadio, Meesh, Sarah, Chantel, James, Sandy, and Liv