News and resources for airport employees.
News and resources for airport employees.
Group photo of last quarter's PDX People Awards
Watch the PDX People Customer Service Awards Tomorrow at Noon
To recognize airport employees who truly stand out as extraordinary, we'll hold the next PDX People Customer Service Awards tomorrow, Tuesday, July 26, at noon. The winners in each category – along with their managers and members of our volunteer working committee – will be invited to attend the event in person while it's live-streamed on Facebook.
Want to learn more about the process to bring concessions to PDX when the new main terminal opens in 2024? Abby Carey, concessions development manager for the Port of Portland, will talk about how the Port selects new partners that share our values and focus on the local community. You'll also get a sneak peek at the layout of the new dining and retail spaces, along with information on how your business can participate! Head to the PDX Facebook page to watch.
Missed the last virtual awards ceremony? View the event recording or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
worker on a scissor lift welding, shower of sparks
What's New with PDX Next: Noise Update, New Main Terminal Roof, Concourse C Crane Picks and Ticket Lobby Scaffolding
Noise Update: Expect similar noise levels this week as last, as well as some vibrations from heavy machinery in the former Clocktower Plaza demolition area. The location with the most significant sound is above and behind the south ticket counters. Active work hours are continuous from Monday at 6 a.m. through Saturday at 6 p.m. In exciting news, this demolition work is nearing the finish line and will likely wrap up toward the end of August.
New Main Terminal Roof: Installation of the Y columns continues, and crews are taking advantage of efficiencies in the process to get additional work done when possible. This won’t change much for you, though if you receive construction notifications, watch for those daily updates. Y column work is targeted for completion in late August.
In general, you can expect this work to happen Monday through Friday – and occasionally on Saturday – between 8 p.m. and 3 a.m. You may see closures to a few areas, including the restrooms by Gate D2, the freight elevator by Gate D2 and the D/E bypass door. If the bypass door is closed, signage – along with a spotter – will guide you to an alternate route. You can also use the D/E checkpoint, but remember, you can’t bring prohibited items through the checkpoint.
Crane Picks: Concourse C crane picks continue and will likely finish at the end of this week. They take place late at night, from 11:30 p.m. to 3 a.m., but not every day.
When the cranes are in use, you can expect closures of several areas including the B/C known crew member lane, the Concourse C pet relief area, make up areas 2 and 3, the Gate C3 restrooms, and the restrooms pre- and post-security at the B/C checkpoint. Closure areas will be roped off with stanchions and a spotter will be present. For restroom closures, signage will direct passengers to the nearest open facility. The location of the closures and how long they last will vary depending on the night and the work being done.
Ticket Lobby: This week, scaffolding moves from the central area to the south end by the Alaska ticket counter. It will remain on the south side for the next few months.
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.
Customers visiting Good Coffee at PDX
Get to Know Good Coffee on Concourse B
One thing that you might not notice on your first visit to Good Coffee, which opened on Concourse B on July 1: Sam and Nick Purvis, the brothers who own the business, believe that coffee should be seasonal. The Purvises buy tiny amounts of high-quality coffee from farmers around the world, so the beans are freshly picked when they arrive at their Troutdale roastery and especially aromatic when brewed up. Their drink specials incorporate fresh juices and syrups made from local produce and herbs. And Katherine Benvenuti, the stellar pastry chef behind Fills Donuts, changes up her pastry menu to showcase fruits at their ripest. Learn more about the new PDX concessionaire and three things you should be sure to order the next time you stop by.
Rendering of PDX with curvy roof
Win $200 to Airbnb and Exclusive PDX Next Prizes
Since PDX People are the heart of the airport, the first to see changes in real-time, and the best source for passengers to learn about the exciting new future of PDX, we’re launching a contest exclusive to PDX employees!
There’ll be a few reasons to look up in 2024 when PDX’s new main terminal opens. You’ll see designs inspired by a walk in the forest and a curvy roof, created and built in the Pacific Northwest.
We want to know: What are you looking up to? More food options? Brighter, open spaces? Tell us and you’ll be entered to win this prize package (total value $350):
•  $200 gift card with Airbnb to plan your next forest getaway
•  Shwood sunglasses with wood inlay
•  Retro viewfinder, loaded with a reel of PDX's new airport design renderings
•  Hiking guide to Oregon’s ancient forests
•  Summer Rain on the Forest Trail Penrose x TLE travel candle
Thermometer against a blue sky with sun
Don't Lose Your Cool, Stay Safe in Hot Weather
Summer weather has arrived in the Portland area and temperatures are predicted to hit triple digits this week.
Be protected: Dress for hot conditions in loose-fitting, light-colored clothes; drink water every 15 minutes to stay hydrated; and take frequent breaks in shady, cool or air-conditioned areas.
Stay hydrated: Take a moment to fill up your water bottle before you get to work and stay cool, safe and quenched during your workday. For your convenience, we placed a water station at the employee shuttle drop-off spot.
Know your risks: Those working in the hot weather may be at risk of heat exhaustion or heat stroke. If you see a coworker who is experiencing headaches, dizziness and nausea (heat exhaustion) or dry, hot skin, confusion and convulsions (heat stroke), act quickly and get help. For more ways to protect yourself in hot weather, check out this tip sheet. In case of emergency at PDX, call 503-460-4000. For non-emergencies, call 503-460-4747. 
Community resources: If you use TriMet to travel, keep an eye on their alerts page, as temperatures above 90 degrees may impact transit operations. Multnomah County lists information for cooling centers on their website or by calling 2-1-1.
Trimet red line MAX
Weekend Disruption Ahead for TriMet MAX Red Line Service
Heads up! Construction on TriMet’s A Better Red project will result in no MAX Red Line service this weekend, which will allow crews to continue working on a new light rail bridge just north of the Gateway Transit Center. Red Line trains will not be running on Saturday, July 30, and Sunday, July 31. Instead, riders will be able to use shuttle buses for trips from the Gateway Transit Center to PDX.
traffic on a busy Portland road
Oregon Department of Transportation Seeks Public Input on Potential Tolling Policies
Aside from a handful of bridges, no Oregon highways currently charge drivers a toll. That could change in the coming years as ODOT is exploring tolls as a way to manage congestion on Portland area expressways. To prepare for the potential advent of toll roads, the agency is examining its current tolling policies and proposing some tweaks. The goal is to better define toll-related terms and make the objectives of tolling more clear. The decision about whether to actually implement tolls hasn’t been made yet. Right now, the state is taking comments on what a tolling policy would look like, should tolls be put in place. Submit your written comments by Monday, Aug. 1.
Breanna Larsen playing guitar and singing at PDX
PDX in Pictures
We're welcoming new musicians to the PDX music program! More information on all the newcomers will appear in a future issue, but for now enjoy this snapshot of Breanna Larsen at her first PDX performance.
The PDX music program was founded in 2002 in the wake of 9/11, with the intent to use music as a way to create a calming atmosphere for passengers. Today, the program provides an opportunity for talented musicians who wish to volunteer their time and share their talents with thousands of people. 
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