News and resources for airport employees.
News and resources for airport employees.
Sarah Webster, SSP America/Juliett
Sarah Webster Connects with Kindness
Sarah Webster with SSP America/Juliett was nominated by a PDX traveler:
"I was sitting at the bar at Juliett when I witnessed the most beautiful act of support. A young military service member approached, ordered, and asked about a military discount. The bartender gently asked if he was heading home, and he replied – voice choked up – that he was trying to because he’d received a hard call today. Without hesitation, she stepped out from behind the bar, gave him a hug, and shared that those calls are the worst.
As a veteran and a psychologist, I know how deeply moments like this can impact someone’s experience, grief, and overall well-being. After that, she continued to treat every guest with incredible kindness, taking time to talk to each person. She truly deserves to be recognized!"
Want to learn more about PDX People recognition? Check out the recognition programs and read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
Powell's City of Books.
What's New with PDX Next: Concessions Openings This Week
Concessions Updates: This week we'll see several new concessions get up and running at PDX and, as an employee, you can be one of the very first to check them out. After last Thursday's grand opening, Powell's City of Books is now in full swing post-security in the South Concession Hall. Also in the South Hall, Smith Tea is kicking things off with a soft opening until they ramp up to full operation on Wednesday, March 18. Pre-security, Mikiko Mochi Donuts opens Wednesday, March 18, and ECOVIBE opens Friday, March 20, in their pop-up spots. As a reminder, employee deals and discounts at PDX shops and restaurants are listed on our website and updated every month – don't hesitate to show your badge and let them know you're an employee!
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339. 
KultureCity logo with a heart and headphones.
Watch a Webinar on Sensory Inclusion and Win!
To celebrate Autism Acceptance Month in April, the Port of Portland, Autism Society of Oregon, and KultureCity are hosting an educational webinar on autism awareness and sensory-inclusive travel at PDX.
You’ll hear from the Autism Society of Oregon's Executive Director Tobi Rates about what autism is, what travel can feel like for autistic individuals, and how airport spaces can be more supportive. Then KultureCity will lead hands-on sensory inclusion training with practical tips you can use right away.

Attend a full session on Thursday, April 2, and you’ll earn Sensory Inclusion Certification and walk away ready to help make our airport more welcoming for travelers with sensory sensitivities plus you'll be entered to win a $50 gift card.
Can't make the webinar sessions? Take the training online by Thursday, April 30, and you'll also be entered to win a $50 gift card.
Hello From Portland.
Be Knowledgeable:
EBT Locations at PDX
Did you know there are several spots at PDX that accept EBT / Oregon Trail Cards for SNAP food benefits? Locations at the airport are Hello From Portland (pre-security), Eastbank Market (near Gate C8), Hissho Sushi (near Gate D4), Washington Park by WHSmith (near Gate D8), and Flight Stop (near Gate E3). We also added this information to the PDX Shops and Dining page – just select the "SNAP/EBT" filter for participating locations.
Dan Friday's glass totems at PDX.
PDX in Pictures
My face a crow, My body glass.
Stop and take a look at Watchers Owl Totem by Dan Friday, now keeping watch on the north end of the Concourse Connector. Friday, a Washington-based artist and member of the Lummi Nation, is known for his sleek glass totems that use simple silhouettes to bring forms to life. Next time you’re passing through, take a moment to spot it.
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