News and resources for airport employees.
News and resources for airport employees.
Thank You, PDX People!
We recently held our annual PDX People employee appreciation week where we said thank you to our airport community with food, swag and fun...and we captured some highlights in a video!
While the theme of the celebration has always been gratitude for airport employees, this year we're especially thankful for your support, grace and hard work as we crossed the finish line and opened the new main terminal. 
Throughout closures and changes, PDX People continued to provide top-notch friendly, knowledgeable and respectful customer service. Now we're saying THANK YOU for going the extra mile – on carpet and terrazzo! – and sharing your PDX pride with each and every traveler at our airport.
In October, we'll hold the quarterly PDX Customer Service Awards. View the event recording from last quarter or read about past winners on the PDX People website. You can also nominate an employee who embodies the PDX People values and serves as a shining example of great customer service for next quarter – submit a nomination now.
Nominate a PDX Employee
Behind the scenes in the construction area in the old D/E checkpoint.
What's New with PDX Next: Demolition Work Progresses on Phase Two
As you might have heard at the September PDX Next forum, Phase Two of main terminal work is now underway.
In Phase One, we built everything that you see in the new terminal…and a lot more. This includes new spaces for tenants, TSA and concessions, new ticket counters, new baggage handling systems and new makeup units, which are used for collecting luggage and getting it on the airplanes.
Phase Two primarily consists of demolishing the old ticket counters. In these photos, you can see how demolition is coming along as we prepare to add new Y columns to support the roof. We’ll keep you in the loop as this work continues!
PDX Community Room Opens Thursday, Oct. 3
The new PDX has a lot of great improvements for passengers...and now there's an addition just for you!
The PDX Community Room is a break room for anyone who works at PDX. Join us at the official opening on Thursday, Oct. 3, from 9 to 10:30 a.m. for coffee and donuts! You can find the room on lower D, under Gate D4.
The room features DIRECTV, comfortable seating, Wi-Fi access, a microwave, puzzles, books and board games. There are two routes for accessing the PDX Community Room: from the D5 freight elevator or from the central waste area (red badge required for this route). You can see the routes marked on the map to the left. There will also be signage on lower D to point the way. Read more about the room and the conduct guidelines.
Paul Herman at the piano.
Good Day Oregon: Bringing Peace to PDX with Music
While travel may be stressful, our PDX music program is known for its soothing sounds. Paul Herman is one of about 30 talented musicians who helps bring peace to PDX, playing the piano in his favorite spot – the new main terminal. As he says, "For me, getting to play here is like playing in a palace. People are mesmerized by the music. It's so fulfilling, really beyond anything else I've done." Watch on Good Day Oregon.
Children playing at a past Hillsboro airport event.
Bring Your Family to the Block Party at the Hillsboro Airport
Now in its 25th year – and returning with a new name – Hillsboro Airport is hosting a free, family-friendly celebration on Saturday, Oct. 5, that invites the community onto the runway to learn more about how the airport works and the jobs it creates.
Block Party at the Airport offers behind-the-scenes access to real business jets, airplane restoration projects and airfield bus tours of Oregon’s second-busiest airport. But the fun doesn’t stop there: Enjoy a flight simulator, pilot meet and greets, a Kids Zone, live music and food trucks throughout the day. Whether you're a plane enthusiast or just looking for a good time, this is an event for everyone!
To go salad from Elephant's
Hello From Portland Adds Grab-and-Go Elephants Options
Miss picking up a sandwich or salad from Elephants Deli? Good news! You can now find some of your favorites in the cold case at Hello From Portland, located pre-security near the B/C checkpoint. Other pre-security food and drink options include Peet's Coffee and Your NW Travel Mart (which offers grab-and-go cold case items from Capers) in baggage claim, and Portland Coffee Roasters, The Country Cat, Loyal Legion and Missionary Chocolates in the new market hall. And don't forget – many PDX shops and restaurants offer an employee discount!
Portland Airport Fire and Rescue team at the stair climb challenge.
PDX in Pictures
Think you’re in good shape? How about running up 40 floors of the U.S. Bancorp Tower (aka “Big Pink”) while wearing more than 70 pounds of full combat gear?
That’s what Portland Airport Fire and Rescue’s Tim Traudt, Zach Havelind, Jason Zollner, Levi Favara, Cody Scoles, Tyson Settle, Dustin Hicks and Jon Kowalski did. And all those stairs – around 800 total – were for a very good cause: the Portland Firefighters Stair Climb Challenge fundraiser for the Cystic Fibrosis Foundation. See a few more photos over on the @flypdxfire Instagram.
Collectively, the event raised nearly $50,000, about $3,000 of which was contributed by our team. Even more impressive, Cody took home first place with a pace of 11 seconds per floor, completing the challenge in just over 7 minutes!
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