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Mark Your Calendar for the PDX People Customer Service Awards
To recognize airport employees who truly stand out as extraordinary, we hold the quarterly PDX People Customer Service Awards. Winners in each category – along with their managers and members of our volunteer working committee – are invited to attend the event in person while it's live-streamed on Facebook on Tuesday, July 23.
At this event, our guest speakers will share all about the art coming to PDX in the new main terminal. The new installations celebrate the wealth of cultures and creativity in the region and provide a sense of welcome and connection. Learn more about the unique stories behind the artwork that's soon to be unveiled!
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Foliage in the new terminal and a glimpse of the glass walls by Portland-based artist Yoonhee Choi.
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| What's New with PDX Next: Airport Way, Ticket Lobby and ORAT Events
Airport Way Detours: Good news! The multi-hour, multi-lane closures that were set to impact Airport Way this week have been canceled. While there may be single-lane closures from time to time at each sign, the work is now substantially complete.
Ticket Lobby: Now through Thursday, July 18, from 9 p.m. to 3 a.m., crews will be painting the south elevator soffit in the ticket lobby. Three escalators will be impacted at a time during each phase of the closure. Foot traffic will be redirected when necessary, and crews can postpone the work if passenger traffic is too high.
ORAT Events: Don't miss the upcoming Call to All familiarization walks:
Monday, July 15 – 7 a.m. to 1 p.m.
Tuesday, July 16 – 2 to 7 p.m.
Thursday, July 25 – 2 to 7 p.m.
Friday, July 26 – 7 a.m. to 7 p.m.
Monday, July 29 – 7 a.m. to 7 p.m.
Wednesday, July 31 – 7 a.m. to 7 p.m.
See the calendar listings on the PDX People website for details, including what to wear – heavy boots are required. You can also stop by the interactive Share Out Session on Thursday, July 25. These events popping up around PDX allow you to ask questions about the opening, learn what’s happening and win prizes.
Looking for more PDX Next information? We're keeping you in the know on what's new on the PDX People website. Have questions or suggestions about construction? Email hello@pdxnext.com or call the construction hotline at 503.460.4339.
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PDX People Open Houses: Celebrate in the New Main Terminal!
From working around construction noise to helping travelers navigate changes, your efforts over the last few years have been a big part of making the new PDX.
Who: Come celebrate alongside your fellow PDX People who, with help from thousands of locals – including the builders, the foresters, and yes, a few doughnut chefs – made PDX the local-est airport yet. Please wear your PDX badge or bring proof of PDX employment to attend.
- Let us know if you're coming by registering for one of the days. This helps us know how much food and fun to provide!
- This is an open house, so you can stop in any time during the event hours.
What: Party in the new main terminal, inspired by Pacific Northwest nature, designed by local architects, and built using responsibly sourced local timber.
- Food, swag and fun – enjoy something to eat, a photo booth and some exclusive swag to commemorate the moment.
- Win a basket of goodies– prize drawings for gift baskets from the new concessions opening at PDX in the coming months.
- Take a shoe selfie if you feel like it – the old-school carpet is coming back! Yeah, we all kinda missed it.
This event is for all PDX People – send this along to your co-workers so they can join the festivities.
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(left to right): Port of Portland Business and Properties team members Shannon McArthur, Machelle Campbell, Kaitlin Hunter, Abby Carey, Jeremy Toren,
Ryan Doherty and Jake Hanley.
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| Concessions Street Fairs Bring Smiles and Business to PDX
Have you hugged a llama lately? If so, it's all thanks to the teamwork of the Port of Portland's PDX Business and Properties group and their concessions partners.
Back in March 2020, concessions marketing efforts paused as PDX concessionaires focused on staying operational. When the program made a return, we wanted to level up, bringing new energy and a fresh outlook to driving revenue.
Part of that shift? The launch of PDX summer street fairs, complete with loveable llamas and local legend, the Unipiper. And it's more than just photo ops, it's actual ops, with direct effects on both concessions revenue and community building.
Want proof? Hudson News sold all the Moonstruck Chocolate bars they ordered for the entire summer in just one day...then tripled their order for the next street fair. And they weren't alone: All four of the concessions participating in a Concourse D street fair sold out of product and saw record sales. And Cha Cha Cha's owner Javier Hurtado had to jump on the cook line to keep up with all the added business, as did the fine folks at Burgerville. Talk about an impressive impact!
If you haven't yet experienced the creativity and effort behind these events, there's still time: Head to Concourse E for the Thursday, July 18, street fair or head to Instagram for some quick videos with the Unipiper and those loveable llamas.
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Be Knowledgeable: Emergency Evacuation Training
Do you work in the concourses or will you have an active role in the new main terminal? If you answered yes, then this course is for you!
Join the Port of Portland Safety and Security team for a hands-on training session where you'll learn essential skills to help in emergencies and lead others to safety. This introductory training will cover basic procedures and protocols to ensure safety at PDX – don't miss this opportunity to make a difference and be prepared for any unexpected events.
Sign up for one of the two sessions on Thursday, July 18, from 10 to 11 a.m. or from 11 a.m. to noon. The training will take place in the Emergency Operations Center, just down the hall from the Security Badging office in the Rental Car Center.
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Guess Who’s Coming to PDX?!
In the coming weeks, we’re sharing some short video intros to the 12 local shops coming to the new main terminal. Who’s bringing the brews to PDX? We’ll give you some hints: They boast about 90+ local beers on tap, mix up equally impressive classic and craft cocktails, and serve up a menu that pairs perfectly with every sip. If you guessed Loyal Legion, you’re spot on! But that’s not all – there’s a little secret they’re keeping under wraps for later. Stay tuned because Loyal Legion is shaking things up this August!
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Save Lives, Give Blood this Summer
Did you know that every two seconds someone in the U.S. needs blood or platelets? You can help by signing up for the United Airlines' PDX summer blood drive on Tuesday, July 23, happening in south baggage claim near carousel 2. Your blood donation helps to ensure there's enough supply for all patients who need it. It costs nothing but your time, and your donation is a gift that can help up to three people. Schedule your appointment now or call the American Red Cross at 1.800.RED.CROSS.
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Be Knowledgeable: Stay Safe in Hot Weather
As hot weather continues, it's important to take precautions to stay safe and healthy while at work. High temperatures can pose a risk to both you and your co-workers, but by following some simple guidelines, you can protect yourself and others from the potential dangers of hot weather.
Dress for hot conditions in loose-fitting, light-colored clothes.
Drink water every 15 minutes to stay hydrated. Take a moment to fill up your water bottle before you get to work and stay cool, safe and quenched during your workday. For your convenience, there's a water station at the employee shuttle drop-off spot.
Take frequent breaks in shady, cool or air-conditioned areas.
If you see someone who is experiencing headaches, dizziness and nausea (heat exhaustion) or dry, hot skin, confusion and convulsions (heat stroke), act quickly and get help. In case of emergency at PDX, call 503.460.4000. For non-emergencies, call 503.460.4747.
Additional hot weather safety information:
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PDX in Pictures
We're branching out! Port of Portland's Brian Cho snapped these photos of some behind-the-scenes action in the new main terminal. On the left, a tree is set in place, and on the right, the Loyal Legion sign. If these pictures leaf you wanting more, tap into the sneak peek events coming up, including TSA practice runs and the PDX People open houses!
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