Dear Colleagues, 

Ohio University is assessing its Enterprise Resource Planning (ERP) platforms and closely related applications that support three core university capabilities: human resources, finance, and student administration. This assessment will focus on the effectiveness of business processes (hiring, onboarding, paying invoices, enrolling for classes, etc.) and the effectiveness of their implementation in a system (Oracle E-Business Suite, Workforce, Concur, BobcatBuy, PeopleSoft, Faculty and Advising Center, OCEAN, etc.). 

This assessment is the first step of a multi-phase approach to evaluating, selecting, and eventually implementing a new digital ecosystem to support core university functions and modernize how Ohio University works to support the student, employee and community experience. 

As part of the assessment, we are requesting your insight and feedback through a brief (15-20 minute) survey regarding the ways we currently use our enterprise systems and software, and how our technology and related processes might be improved.

Survey details

You will receive a Functional Diagnostic Questionnaire from Key Survey and the Huron Consulting Group, our consultant partners for this initiative. You have been included in this survey because you work with enterprise finance, HR, or student data, and your perspective on both our technologies and related processes is invaluable to the assessment. 

Responses will be aggregated and anonymized by Huron and will not be used to evaluate your performance or the capabilities of your unit or department. While Huron will de-identify your responses when synthesizing data, they may reach out to you for clarifying information or a follow-up interview. Survey findings, along with interviews and targeted follow-up discussions, will inform Huron’s recommendations for the future of our ERP technology. 

Timeline

The Functional Diagnostic Questionnaire survey will be sent by Huron later today. The deadline for completion is Friday, August 2. The survey should take no more than 15-20 minutes to complete – we know this is a busy time for many of you, and greatly appreciate the time spent providing this feedback. 

Questions?  

Please contact Rory Pavach at rpavach@hcg.com from Huron if you have questions or concerns about completing the survey.

Thank you for your time and participation in this important initiative.

Chad Burkett
Senior IT Product Manager