Dear Valued Member,
Thank you for being part of our worldwide family of members and for contributing to the welfare of the industry in which we all share. We live in unprecedented times which call for an even greater togetherness, as we endeavour to deal with the challenges we face, keep our industry secure and future-proof our amazing technology so we stay relevant to the customers of today and tomorrow. 

Please know that ATMIA, after more than two decades of industry service, is here for you as never before. We can say we held everything together in 2020 and we will rise to every challenge in 2021. The world’s first system for Next Gen ATMs is now live, so the future-proofing exercise ATMIA supervised for four years has given our industry every single deliverable promised from this marvellous exercise in collaboration and reinvention.

We can be bold in 2021, while protecting and advancing our industry’s technology and systems, if we continue to “feed the ecosystem that feeds us”. All the very best for 2021, we’ll be with you all the way.

Warmest regards,

Mike Lee
P: +27-21-9750752; C: +27 (0)729561351

Members of the Month
Our Member of the Month for January is KAL ATM Software
KAL was founded in 1989 by Dr Aravinda Korala, a recognized and respected leader in the industry, who is KAL's CEO.
Their global headquarters is in Munich, Germany and their UK HQ is in Edinburgh, Scotland. They have offices in 19 countries including seven global engineering locations providing around-the-clock support (Edinburgh, Cincinnati, Mexico City, Mumbai, Chennai, Sydney and Verona).
Their multinational workforce enables them to understand local customer needs while also relating to global challenges.
There are many reasons why banks choose KAL:
  • World-class ATM software that gives banks visibility and control of their entire network
  • A superior ATM customer experience to help banks retain and win new customers
  • Faster software upgrades and security compliance updates
  • Dramatically lower bank operating costs
  • Software that enables banks to compete more effectively
You can visit their showroom here.
They have been loyal Global Sponsors for many years having joined the ATMIA in 2005.

Unique Attributes of Cash

Did you know that cash always works, unlike electronic and digital forms of payments which are sometimes offline? For cash users, cash is Plan A, while for all others cash becomes Plan B for when systems crash or are attacked by cyber fraudsters. Whether you’re a Plan A or a Plan B cash user, cash always works. And the settlement is done and dusted on the spot. During a crisis, cash works too, including in emergency situations when natural disasters, which are increasing in frequency, have destroyed or damaged infrastructure. Cash always works – for all demographic and income groups, too. No wonder ATMIA believes cash is so good!


ATMIA Letter to the HM Treasury 

Click here to read the letter to HM Treasury from ATMIA on preserving cash access in the UK.

Launch of Next Gen ATM System Inaugurates Global Race to Reinvent ATMs

The ATM Industry Association (ATMIA) today launched the official global certification system for Next Gen ATMs, the culmination of a four-year long industry project to create a new API App model for ATMs, integrating ATMs and mobile phones in one seamless new ecosystem.

“I’m proud and delighted to announce that the Consortium for Next Gen ATMs, made up of over 400 participating companies in 55 countries, working together since 2017, has created a brand new global architecture for app-based ATMs,” said Mike Lee, CEO of ATMIA, Chairperson of the Consortium for Next Gen ATMs and President of the ATM Security Association. “Now that the online certification system for the new architecture has gone live on the ATMIA Next Gen portal, companies from anywhere in the world can certify their ATM products and services as Next Gen ready and receive their association certification badge of approval.”

Read full article.

ATMIA Publishes New “Next Gen ATM User Interface and Metrics” Best Practices

To mark the milestone of launching the certification system for Next Gen ATMs, which enable customers to transact at ATMs via their mobile bank apps, ATMIA today published its “Next Gen ATM User Interface and Metrics” best practices. The aim of the new industry manual is guide ATM operators, vendors and service-providers to measure how to maximize the customer experience and interface at Next Gen ATMs.

Next Gen ATMs

GET INVOLVED - GET NOTICED: Become a Next Gen Champion!

Today, we invite your company to become an official ATM Next Gen Champion.  Your company will not only be supporting the future of the ATM industry but be noted as one of those leading the way!  The details and benefits of the Champion package are at this link for you to consider. Our packages start at $1200 per year – that is only $100 per month.  If everyone contributes a little we can achieve a lot!

For questions or get signed up contact Dana Benson.

Next Gen ATMs Newsletter

Check out the most recent issue of ATMIA's Next Gen ATMs newsletter. The newsletter provides you with the most recent news and industry updates. And don't forget to subscribe to the newsletter! 

Read more here.


News From ATMIA Members Worldwide 

Euronet leverages its state-of-the-art payments platform for the newly purchased Bank of Ireland non-branch ATMs

In a recent press release, Euronet Worldwide announced the acquisition of 700 ATMs from Bank of Ireland in the Republic of Ireland. This transfer of ownership is planned to be completed by the end of February 2021.

Under the terms of agreement, the acquired 700 ATMs will become Euronet’s responsibility. We will then migrate and integrate these with our already established in-country ATM estate. Bank of Ireland will still own and operate more than 750 ATMs and lodgement machines across its branch network.

Read full article. 
CaixaBank's imagin reaches three million users
imagin, the digital service and lifestyle platform for millennials offered by CaixaBank, Spain’s leading retail bank, has reached three million users by the end of 2020.
The imaginers community has doubled in size over the last six months and has seen a 15% increase in new users (over 400,000 people) since June when imagin launched its new lifestyle-focused digital community concept for young people.

Read full article. 

Submit an Article for Publication in this Newsletter

Supply up to 250 words, your company logo and/or photograph (as separate .jpg or .png files), and your company website address. Please email material to Erika Navarrete.


ATM Security Association

Join Today!
What We Do:
Monitor and coordinate intelligence about criminal activity and ATM threats to create security standards, focused on the self-service channel.
Our Mandate:
To design responses to on-going criminal activity targeting the industry by focusing on attacks that impact ATM usage and operation, globally.
Who We Serve:
Global manufacturers, suppliers, service providers, deployers and financial institutions to establish a 'one stop shop' for ATM security.
Contact Hope Lerman at ASA for more information or to join.

Coronavirus and ATMs: Updates and Messages

ATMIA has created a webpage for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.


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      The Cash Repository

      A wide range of current data and information about the global role of cash in society, from a variety of sources. Find more resources including reports, articles, white papers, position papers, infographics, videos, links and presentations at
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      Market Intelligence Library

      The MIL contains some strong overviews of the payment and regulation landscapes in a number of different countries. It includes recently issued articles and document on ATMs and payments, plus key items from the press.
      The following links will take you to listings of current interest:
      Join or Renew Your Memberhip with ATMIA
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