We’re in the final quarter of the most difficult year for most businesses in decades. Many of us won’t be sorry to see 2020 end, given the once-in-a-century pandemic and associated economic losses the world has experienced. But there is light at the end of the tunnel, with substantial progress being made in vaccine development and with Next Gen ATMs ready to be launched in November.
I think 2021 will be a transitional year in which semi-normalcy and then normalcy will gradually return. It will be transitional, too, in that mass migrations will continue in our industry to W10 operating systems, the new XFS4IoT standard and the Next Gen ATM ecosystem with its integration of ATMs and the mobile platform, as investments in self-service increase across the world.
Our industry can be proud of how we dealt with this massive challenge in 2020. Not only did the ATM industry continue to provide cash access at the frontlines throughout the pandemic, but we signed off a new global ATM hygiene protocol for a more hygiene-conscious society and stayed on track to deliver the Next Gen ATM ecosystem before year end. I would like to thank you for all your efforts in keeping our industry as strong as possible under this huge duress and for keeping innovation going as we look ahead with great eagerness to life after the pandemic.
What Genetec, our Member of the Month for October, thinks of ATMIA
What do you think about ATMIA? Why did you join? We love that ATMIA brings together organizations and manufacturers to promote education, best pratices and networking opportunitiess in the banking sector. Being a member allows us to be apart of this discussion and community so we can better serve and protect our customers.
What is the key value you and your company want to get out of ATMIA in the year ahead? ATMIA allows us to connect with the industry so we can tailor our offering to better meet the needs of our customers.
What does your company feel are the key benefits of your ATMIA Membership? Definitely the sharing of insights and the networking opportunities. This allows us to understand our customers better.
How would you sum up in one sentence the value to your organisation of belonging to ATMIA? ATMIA allows us to connect with the industry so we can tailor our offering to better meet the needs of our customers.
Unique Attributes of Cash
We begin our series on the unique attributes of cash with a value which most people in the world rate very highly – privacy. Whereas all electronic, online and card transactions are tracked, cash transactions are private. The cash doesn’t leave a data trail. This makes cash the most silent of payments. A cash transaction happens instantly between the buyer and seller without generating data on the individual which can then be sold on for third-party marketing purposes without that individual’s consent. A cash payment, being private, does not compromise the individual’s right to privacy of information about the transaction. The data generated by electronic transactions, by contrast, can be used and misused numerous times, compromising the individual’s right to privacy. Furthermore, in autocratic, non-democratic states, the data generated from electronic transactions can be used by oppressive governments to track the movements and behaviour of individual citizens, compromising their freedom. There is a growing danger in so-called surveillance societies that human freedom can be diminished to a point where human rights can easily become compromised. In short, cash is a bulwark against attacks on human privacy and freedom, whether from autocratic governments or from entities selling data about individuals, without consent, to the highest bidder. The privacy of cash protects individual human freedom.
Featured IAD Reports
ATMIA Issues Word of Caution on Media Reporting of a New Scientific Study on Coronavirus Survival Rates on Surfaces
ATMIA called out sensationalist media headlines reporting on a new scientific study by the Commonwealth Scientific and Industrial Research Organisation (CSIRO) and the Australian Centre for Disease Preparedness about how long the new coronavirus can survive on a variety of surfaces.
“The deliberate use of fear-mongering hyperbole in headlines like ‘Coronavirus May Stay for Weeks on Banknotes and Touchscreens’, such as has appeared in Bloomberg news, does a disservice to the CSIRO scientists trying to better understand how long the virus persists on surfaces,” commented Mike Lee, CEO of ATMIA, President of the ATM Security Association and Chairperson of the Consortium for Next Gen ATMs.
ATMIA strives to continually improve the benefits and offerings we provide our members and the ATM industry. To help us with our planning for 2021, please take a few minutes to tell us how we are doing and which issues you feel we should be working on in the 2021 and beyond.
Just for completing the survey, you will be entered to win one of two prizes! A free year of membership or a free conference pass to a 2021 ATMIA conference of your choice will be awarded once we receive 50 or more survey responses!
ATMIA Launches New Membership Level to Support the ATM Industry During Current Economic Downturn
ATMIA has announced a new STARTUP Membership Level that will provide ATM businesses with all the benefits of a Regional Associate Level membership for just $500 ‒ in order to provide cost-savings during this economic downturn.
“Typically, we only extend a special membership offer once a year,” said ATMIA Global Director, Finance & Member Services Sharon Lane. “But this is certainly not shaping up to be a ‘typical’ year and we wanted to do something special to provide extra support to members, just like we did during the financial crisis of 2008-2009.”
The best offer ATMIA has ever put forward, this limited time membership represents a 60 percent discount from regular prices and is $100 less than the Small Business Level membership, but with more benefits. Contact Erika Navarrete to join!
GET INVOLVED - GET NOTICED: Become a Next Gen Champion!
Today, we invite your company to become an official ATM Next Gen Champion. Your company will not only be supporting the future of the ATM industry but be noted as one of those leading the way! The details and benefits of the Champion package are at this link for you to consider. Our packages start at $1200 per year – that is only $100 per month. If everyone contributes a little we can achieve a lot!
This section covers only the most up to date news on Europe’s Advocacy. For further background, see the Europe page of the ATMIA website here and previous issues of this Newsletter on the website here.
Recognising the need to represent the general interests of the ATM industry in Europe, ATMIA Europe has created a European Advocacy Fund. This Fund is called upon to support advocacy and legal work carried out by the ATMIA in the interests of members. This work can be serving the needs of members in one national market or across Europe.
NCR Corporation (NYSE: NCR), a banking software and services leader, announced today the release of NCR’s next-generation ATM software platform, NCR Activate Enterprise NextGen.
Available now in the United States, the Activate Enterprise NextGen ATM platform makes it easier and faster to offer new digital services through the ATM by integrating physical and digital for a consistent customer experience.
The software platform is hardware independent and enables banks to deploy new customer experiences such as video teller collaboration and contactless technology in a simple to deploy ATM application. Read full article.
How the pandemic has spurred on innovation with BNP Paribas Graham Ray, Global Head of Sales and GRM for Financial Intermediaries, BNP Paribas Securities Services, gives his View From Sibos on how the pandemic has changed the way businesses interact with their customers and spurred on innovation. We learn about the acceleration in technology and shift in business strategies as a result of Covid-19, BNP Paribas's partnership with Digital Asset in APAC, the opportunities it brought and where we are with the development of blockchain-based real-time settlement apps. Read full article.
How COVID-19 is transforming ATM strategies
Even before the coronavirus pandemic, financial institutions were working to align digital and physical touchpoints with the desires of customers. But in our new reality of both economic calamity and limited interpersonal contact, banks are facing a real-time, wholesale shift in distribution channels. The stakes of getting these accelerated changes right is more necessary and challenging than ever.
Consumers have no doubt embraced digital banking more during the pandemic, but they still use ATMs to get cash. Even millennials, with their digital-first reputation, have a strong affinity for cash. The ATM Industry Association reported that several factors, from lower incomes to reduced credit accessibility, encourage this cohort to use cash regularly. Read full article.
Submit an Article for Publication in this Newsletter
Supply up to 250 words, your company logo and/or photograph (as separate .jpg or .png files), and your company website address. Please email material to Erika Navarrete.
Contact Hope Lerman at ASA for more information or to join. *Offer valid until Oct. 31, 2020. Use Promo Code: hloct25
Coronavirus and ATMs: Updates and Messages
ATMIA has created a webpage for fact-based messages about how the coronavirus pandemic affects us and our industry. ATMIA is here for you and for all ATMs throughout the world. You are constantly in our thoughts. Please stay safe.
Featured Reports ATMIA recently published premium reports on a wide variety of topics from security to the future of the industry – to provide you with a competitive edge in growing your ATM business in the ever-changing ATM marketplace.
Don't see your logo listed on the side of this newsletter? Upload your company's logo to your membership account or send it to Erika Navarrete.
The Cash Repository
A wide range of current data and information about the global role of cash in society, from a variety of sources. Find more resources including reports, articles, white papers, position papers, infographics, videos, links and presentations at CashRepository.com.
The MIL contains some strong overviews of the payment and regulation landscapes in a number of different countries. It includes recently issued articles and document on ATMs and payments, plus key items from the press.
The following links will take you to listings of current interest: