The Latest News and Updates from NCALA!
The Latest News and Updates from NCALA!
No. 20-03

The NCALA Advisor

Letter from the President

As we enter the heart of the summer, it may seem as if there is no end in sight to the ramifications of the COVID-19 pandemic. Our providers are tasked daily with implementing ever-changing guidelines and the questioning and interpretation of rules in an effort to protect their residents and communities during this era of uncertainty.
NCALA is here to assist you with these challenges. Please call us as questions continue to arise. We have been at the table to represent our members at the NC General Assembly, Argentum, NC DHHS, DHSR, and various other groups and agencies. With your help, we have been able to quickly address or advocate for solutions regarding the concerns of our members.
For this NCALA Advisor, we have added a partner member section and I encourage you to save the dates for our first-ever NCALA Virtual Fall Conference, which will be September 22–24 (LIVE events) and September 22–30 (pre-recorded, on-demand content). Attendees will be able to earn up to 15 continuing education credits and access content on-demand. Definitely don’t miss our Live Keynote speaker, Anton Gunn, on September 22. He has spent 20 years learning from and teaching with some of the most impactful leaders in the United States of America, including the last five Presidents of the United States. More details to be released soon...
Frances Messer
NCALA President & CEO

Partner Member Updates

Bass Carney CPA, PLLC

A firm specializing in accounting, tax, consulting, and management services.

Broad River Rehab

Managing Risk Through Uncertain Times – An industry-wide decline in occupancy rate leaves us all searching for answers... Read it here.

Doctors Making Housecalls

Explanation of “the Integrated Care Model” in detail. JAMDA article that provides data to suggest the benefit of providing onsite medical care to AL residents.

Poyner Spruill, LLP

Summary of the NC DHHS Memorandum: Requests for Temporary Waivers or Modifications of Enforcement of the Construction, Design, and Physical Plant Requirements of Adult Care Homes. Addresses requests for temporary waiver or modification of requirements by adult care homes regarding the use of identified space to accommodate an increase in bed capacity or relocation of beds during the State of Emergency. Read more here...


Leading provider of portable diagnostics. Radiography, Ultrasonography, Cardiac Monitoring. Download TridentCare At Home brochure here. Download TridentCare At Home PowerPoint here.
ORIX Real Estate Capital

Legislative Notes

On May 14, NCALA was invited to present to the NC General Assembly House Select Committee on COVID-19, Health Care Working Group (HCWG) on issues pertaining to the delivery of care during the COVID-19 pandemic. With the help of NCALA members, Randy Jackson, Regional Director, HH Hunt; Chris Parker, Owner, Vienna Village; and Marc Maready, COO, Ridge Care; our presentation made quite an impact on members of the committee. The NCALA members eloquently and passionately expressed the challenges assisted living communities have been facing all over the state with regards to testing, staffing, skyrocketing costs, and more. Additionally, they highlighted concerns regarding the experience of residents during this time of isolation and discussed solutions with the legislators. They were invited to and attended a follow-up call to discuss their ideas and concerns in more detail.

NCALA’s Training Calendar

Over the next few weeks, we will be adding more webinars to our calendar. Please check our training calendar often for updates regarding scheduled training and events:

2020 NCALA Virtual Fall Conference!

More details are forthcoming, including registration links, but in the meantime, please Save the Date! September 22–30, 2020!
2020 NCALA Virtual Fall Conference

NCALA Awards Nomination Time!

Especially now, it is important to recognize those who go above and beyond their duties. Please help us by nominating someone deserving to receive these awards!

Weekly Forum Provides Updates On COVID-19 Guidance for Long-term Care

The NC Division of Public Health (DPH) and NC AHEC will hold weekly forums providing the latest updates on COVID-19 guidance for long term care settings. Subject matter experts from DPH will provide a quick update on any new developments and respond to questions received during the forum. The forums will continue until they are no longer needed. Go here to find out when the next meeting is scheduled (scroll down to the section titled “COVID-19 Update for Long Term Care Facilities”). In addition, you can view the Recordings, Transcripts, and Slide Decks from previous long-term care update webinars.
Senior Living Guide Magazine

Workforce Development

As you are aware, assisted living providers have experienced a significant turnover of direct caregivers in light of COVID-19. NCALA is currently pursuing funding streams and programs to help private-pay assisted living communities with on-the-job training and equipment costs that are associated with onboarding new staff.
Because private-pay communities are not eligible for Special Assistance reimbursement or CARES Act Provider Relief, funds will assist providers to hire and train replacement staff quickly and efficiently, creating an industry pool of direct caregivers. On-the-job training funds could be used specifically for Personal Care Aide training, Med-Aide Training, or other training suggested by providers.
Additionally, NCALA has developed a partnership with ApprenticeshipNC and Area Workforce Development boards, along with Wake Technical Community College, to assist our providers to become sponsors for Apprenticeship and Pre-apprenticeship programs. Currently, there is a Certified Nursing Assistant apprenticeship program in final development at Wake Tech, which NCALA hopes will be replicated across the state.
We continue to have ongoing discussions with ApprenticeshipNC, Area Workforce Development boards, NCWorks, and community and private colleges as we map out a plan for providers to build or participate in these programs to enhance their workforce. We would love your input or feedback regarding this initiative! Send feedback about workforce development to
All About Seniors Magazine
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