Dear Prescribers and Guardian Consent Portal Users,

We are pleased to share that the online submission process for One-Time Emergency Psychotropic Medication (STAT) through the Portal has been enhanced for greater clarity and ease of use.

What’s New?
The process for submitting for One-Time Emergency Medication(s) has improved. Now, when you indicate the submission is for a one-time emergency medication, you will see fewer required fields that relate only to one time emergency medication. You will no longer have to fill out all the fields for routine psychotropic medication requests.

What’s Staying the Same?

The process for submitting other types of Psychotropic Medication Consent Requests (such as New, Increase, Renewal, or New to DCFS, continuing medication) has not changed.

Need Assistance?
For step-by-step instructions on submitting a One Time Emergency Psychotropic Medication (STAT) request in the Portal, see the guide attached or read the instructions below.

We hear your feedback and are dedicated to making continuous improvements to the online consent submission process for youth in the care of Illinois Department of Children and Family Services. If you have any questions or encounter any issues, please contact DCFS.ILCGuardianConsentPortalSupport@illinois.gov.

Thank you for your continued support.

Best regards,

Guardian Consent Portal Support Team

To request consent for psychotropic medication for youth in care, please complete the CFS 431-A: Psychotropic Medication form at:

https://guardianconsent.dcfs.illinois.gov/RequestsForConsent/

You will need a valid email address that can receive protected health information to complete requests online. After you submit the form, you’ll receive an email with a copy of your submission and a confirmation number. This email will include the health information you entered, so please make sure you use an email account that is secure and not easily accessible to the public or anyone not involved in the youth’s psychiatric care.

The Guardian Consent Portal can be accessed from any device with internet access at: https://guardianconsent.dcfs.illinois.gov/

Our step-by-step How to Navigate the Portal Guide will walk you through how to use the Portal and submit a request for consent. 

Check out our Frequently Asked Questions Guide for more information.

We want to hear from you! Whether you love the Portal and want to tell us, have a question about how to best use it, or encounter an issue, please contact the support team.

Please note: This email address only intended for feedback and technical support related to the Guardian Consent Portal. For questions about the status of a consent request, or if you are unsure what type of request to submit, please contact the Guardian Consent Unit at 1 (800) 828-2179 Monday – Friday from 8:30am - 4:40pm.

To find out more visit the DCFS Guardian Consent Portal: guardianconsent.dcfs.illinois.gov

Questions? Please email: DCFS.IllinoisConnect@Illinois.gov