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| PATIENT EXPERIENCE NEWSLINK is The Beryl Institute's monthly publication featuring important policy analysis, publications, research, press and current affairs to enhance and inform your work.
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| PRESS
Using Yelp for Your Health
Online reviews provide valuable information about patient experiences, experts say, yet concerns remain. (U.S. News, April 2018)
Family Caregivers Are Getting A Break — And Extra Coaching
Across the country, community groups, hospitals, government agencies and nonprofits are doing more to support at least some of the estimated 42 million people who are the primary caregivers of adults and children who have disabilities, are recovering from surgeries and illnesses or are coping with Alzheimer’s and other chronic diseases. (Kaiser Health News, May 2018) Patients Pave the Way for Interoperability
The new interoperability is upon us. Healthcare data, once confined to a single hospital or system, are increasingly moving more freely outside the constraints of an electronic health record system, giving patients added control over their care and arming providers with the information they need to close gaps in care. (Modern Healthcare, April 2018)
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| FROM THE INSTITUTE
More than a Hashtag: We are #PXTogether
We celebrate the decision to join The Beryl Institute because membership shows individuals and organizations share a commitment to this work and see value in accessing content and resources to improve the experiences of their patients, families and teams. Each new thought, idea, process or question shared expands the library of resources and offers new insights and opportunity to others. That is the power of #PXTogether. (May 2018)
Patient Experience: Putting the Patient Front and Center
Katie Joyce, Senior Vice President, and Katie Ziemer, PhD, Associate Research Scientist at Ipsos Public Affairs, provide takeaways from a recent initiative they conducted in order to identify challenges and solutions for improving the complexities of patient experience. (April 2018)
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| FROM PATIENT EXPERIENCE JOURNAL VOL 5, ISS 1
The Sherpa meets Maslow: Medicine and the hierarchy of needs
In this article, a critical care physician returning to medicine after her own critical illness experiences a crisis of orientation. She replaces the former construct with a more humble model, in which the physician serves as an intermediary.
The gift of pain with transformative possibilities
This personal narrative explores the experiences of pain metaphorically as a gift, offers alternative ways to reflect on pain, life and taking risks to move from health literacy toward health agency with help.
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| Join the discussion on patient experience topics in The Beryl Institute LinkedIn group.
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| Special thanks to our Supporting Partners. These organizations have contributed to the future of the field by supporting the continued growth of The Beryl Institute as the global community of practice on improving the patient experience.
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