The GW Information Technology (GW IT) newsletter highlights tools, resources, and updates designed to support your teaching, research, and daily work. 

In this edition:

Subscribe to GW Status at status.gwu.edu to be the first to know about service outages and planned maintenance.

Stay ahead of classroom technology issues. Subscribe to Classroom Status to see reported projector, audio, display, or other technology issues before you arrive.

Upgrades have begun on GW Printing - Papercut printers. New card readers have been installed to allow GWorld Mobile cards to be used to release print jobs. Physical GWorld cards will also continue to work. 

GW IT is coordinating with departments before the new readers are installed. Once card readers have been updated, you will need to reassociate your preferred GWorld card. Like other services on campus, picking one method, GWorld mobile or physical Card, will make for the best user experience.

We are more than halfway through our new annual update cycle. By completing these updates, you’ll gain the latest features and maintain a reliable connection to GW resources. Here is a description of this year's required updates. 

If you have already completed these updates no further action is required. If you have not received these updates please make sure your computer has joined a GW network or VPN. 

Update Office before the start of the semester by initiating a self service upgrade using Software Center.Microsoft LTSC 2024 upgrades core applications (Word, Excel, and PowerPoint) to preserve software compatibility and support. If you are using Microsoft 365 Apps you do not need to complete this upgrade.

of devices have been updated which is over 6500 devices

The transition was completed with minimal disruption to the GW community while improving our ability to detect, investigate, and respond to security threats. This achievement did not happen overnight. It was made possible by the foundational work completed during the Windows 11 Transition Project, which significantly improved device standardization across the university.

Security is a team effort. By keeping managed devices updated and connected, we can continue building a safer, more resilient technology environment that helps protect our community and the work that matters most. If you do not see the SentinelOne icon in your tray or menu bar, please connect to a GW network or VPN today to receive the update.

GW IT provides on-site classroom technology training for instructors who would like assistance with their technology needs.  

Supporting students throughout their academic journeys is easier when the systems you rely on evolve with your needs. This September, GW IT invites you to a virtual Banner SaaS Modernization Townhall, where you'll have the opportunity to hear directly from the teams leading the transformation of our Student Information System. As we move Banner to a modern cloud-based platform, we are creating a more intuitive experience for advisors, faculty, and staff who access and manage student information.

Save the date: Tuesday, September 22 at 2 p.m. for the next Banner Town Hall. Learn about upcoming updates and changes to the system that supports your daily work, ask questions, and share feedback. Watch your inbox or our Banner Modernization page for additional details.

Navigating your daily tech shouldn't slow down your campus routine. We offer live chat support so you can get quick technical answers without interrupting your workflow.

Connect with our team today to keep your day moving forward without a hitch.

GW IT is here to help support the campus during the transition from summer to fall semesters with special walk-in support locations and additional hours at our main walk-in location in the campus store. 

Keeping our university secure is a shared responsibility, and GW IT is making it easier than ever to stay informed! Join the CyberSafe GW Community on myGW, your central hub for cybersecurity awareness, engagement, and training tools. 

Join the conversation on the CyberSafe GW Discussions Feed.

Planning to incorporate AI into your teaching? If student access to AI tools is required for active class participation, faculty may request Google Gemini and Gemini Notebook for their courses at go.gwu.edu/ithelp.

Need additional software in your classroom? Submit a software installation request before the semester deadlines:

GW IT prepares over 500 classroom and lab machines each fall.  These deadlines allow us to meet the demand and have things ready for a seamless classroom experience.